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Reflexology reviews in Westlake

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  • When i ended my massage package, the manager, Corrin asked me to sign an agreement she said would allow me to have member pricing should I choose to receive any more massages there. I specifically asked if signing the agreement tied me into a direct with-drawl agreement and she laughed and said "no." Three months later, massage envy charged my credit card for a massage. When I attempted to dispute the charges, they produced the document. Yes, I signed it, and It did have an automatic renewal component to it. Clearly I should have read it, (I was 39wks pregnant and in a hurry to pick up my other child), but I trusted that when I asked specifically about the automatic renewal that she would tell me the truth. I find this business practice deplorable. The massages were very good and i liked the therapists a lot. Ironically, but for this bait and switch, I likely would have gone back.
    My advice, don't go to the Westlake massage envy, but if you go, pay in cash.
    - Nathaniel W.
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Reflexologists in Westlake

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