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Exterior Contractor reviews in Westlake

  • A
    DROBA HOME IMPROVEMENT
    Don was timely, professional and, above all, did a great job. Everything matches, including the different color caulking needed. Don communicated with us every step of the way. We highly recommend his work.
    - Laura T.
  • A
    PIDALA ORNAMENTAL IRON CO
    We are very happy with our experience and new aluminum railing. Tony was very professional, knowledgeable, and friendly. He takes pride in his work. He spent time with us to review our project so we would be pleased with the end result. He was timely, responsive, and the price was a good value. We recommend Pidala Ornamental Ironwork.
    - Keith W.
  • A
    Barski Hardscaping
    We had an excellent experience with Barski Hardscape! Both projects look great and were done with care and precision. There were no surprises with the end billing and the project was done in a timely manner! We will definitely hire Brandon for future projects!!
    - Krista N.
  • A
    Color Renovation
    Very favorable experience. The company uses different crews for Exterior & Interior painting. Their schedules differ so Exterior work was done first. Don is the Sales Agent & writes up the estimates. He's a good choice for the job and responds quickly to customer calls. First step for the job was to power wash the exterior. Unfortunately a storm window was knocked loose in the process & shattered. Don was quick to pick up the frame and have a replacement made within a week. Jake & Trent were the painting team for Exterior Painting. Very professional & good quality control. Top notch paint job. Thom did the Interior Painting. It surprised me that there was just one man for our Interior job, but when you see Thom go to work you know why. He is very good, working at a steady pace along with a very steady hand. He cuts trim in beautifully. He is quite the colorful character as well, a man who enjoys his life. Pay attention to the contract, where the Interior Painter will work around any possessions left in the room, but is not responsible for any damage incurred. Be sure to remove breakables. Ask Don if you have any questions. Thom knocked a track lighting pendent with his ladder in a bathroom. It was an inexpensive purchase from the Depot, made it China ... originally $20. Don probably would have replaced it, but I was not going to nickel & dime the company. The fixture was cheaply made and inexpensive for a reason. Unfortunately the same pendent was no longer available, so my solution was to scrap both pendents for a new light fixture. This is part of redecorating and I don't feel a generally careful tradesman should be blamed for working in tight quarters, however if it had been an expensive chandelier in the Great Room I would have expected the Company to repair or replace. If you have something you don't want to (or cannot) move then talk it over with Don & the painter so everyone knows who's responsible should something happen.
    - Raymond Z.
  • D
    Perfect Power Wash
    I called this company for a quote for driveway power wash and seal. They raved about their specialized cleaner used to flush dirt and clean out the concrete pores and their premium Siloxane sealer (which contains 8-9% more product than competitors). They also claimed to give a 100% customer satisfaction guarantee and that although they are not the cheapest, they have 18 years in this business. I told them my driveway was about 2-2 1/2 years old. We booked the appointment 2 days out. I had to call that day to find out when they would arrive. I left the house due to an appointment. I received a call at 1:33 p.m. from Daren stating he was on his way to my house. I then received a voice mail message at 2:15 p.m. stating that they work was done, the driveway was sealed and that I could drive on it after 20 minutes. I was absolutely shocked that my 1400 sq ft driveway and walkway could be washed and sealed in 20-25 minutes. Even Superman could not move that fast. I called the company to question whether or not the driveway was actually cleaned because the same tire marks and very minor stains still existed. They assured me that it was and in fact the tech said it was already really clean. I did not learn until they arrived that they had to do a "soft wash" because the driveway was under 3 years old. We never had this conversation when I booked the appointment. They really could not explain how a "soft wash" is done. It must be magic to wash 1400 sq feet then seal an entire driveway in this very short period of time. I also complained about the price as I was paying for a power wash. They advised there was no price difference. I expressed my displeasure. Today I received another follow-up call asking about my satisfaction. I again complained and they argued their case. Bottom line...they got me. Do yourself a favor and call someone else. Their prices are astronomical for 20 minutes ($650). I feel completely ripped off. Not only did I pay for all of their high cost advertising and their endless mailers, they then put a sign in my front yard after the service advertising their company without asking my permission. It was like public humiliation. BE AWARE...they record all customer phone calls so make sure you are aware. They did not disclose this until I complained and then they stated they would "check the tapes". Never did hear back about the lack of conversation regarding a "soft wash" vs. a "power wash". Call a concrete person who will do this service or use a local company. I subsequently learned that the cost for a soft wash for "new concrete" from another company was $409. The other company charges less for new concrete because there is obviously less work involved. The best defense is an honest review. I am not 100% satisfied which was supposedly guaranteed.
    - Patricia S.
  • A
    Neubert Painting
    John Neubert has a very well organized and managed company. They are highly responsive and professional at all levels. The painting crew did a good job, cleaned up well, and was a pleasure for us to interact with. A supervisor came buy to check on progress during the job and at the end found several things that needed a little more work, thing that we would not have noticed.
    - JOANN H.
  • F
    Custom Gutter Inc
    Sales manager promptly arrived for our June 5, 2018 appointment, reviewed the job, listened to what we wanted, made some good suggestions & said he'd send a quote within a few days. It's now August 10, 2018 & we're still waiting for that quote. I don't know if job was too small (although Custom replaced our gutters in 2017 for a cost of $2,100, which included a middle man's cut), or if our info was lost, or if he just flat out didn't want to do business with us. All I know is I initiated the call for a quote & I'm not calling again to find out why we fell off the radar.
    - Vivian P.
  • A
    Rolling Thunder Window, Gutter Cleaning and Pressure Washing
    Rick and Kevin were both professional and responsive to requests. It had been 3 years since the concrete was last cleaned and it turned out great. Also, the windows are sparkling clean. I have cleaned the exterior windows myself and know how challenging they are with the landscaping and height.
    - Deborah N.
  • A
    MASTER PAINTING PLUS
    Wonderful. While I had to wait a while to have the work done (great professionals are busy), when the guys came out, they did a great job. They kept me apprised of their schedule, progress, and potential conflicts or hold-ups (weather). The work was done correctly the first time, and I love that neither painter rushed their work. The pride in their craft was evident. I will definitely use them again (and again).
    - Diane C.
  • A
    The Gutter Boys
    Everyone, from Matt in the office, Seth who performed the estimates to the three gentlemen who worked diligently from beginning to end were just top-notch. They were professional, thorough, friendly, and helpful in every way. Explained everything in detail and made sure we had all questions and concerns addressed. I needed a downspout cleared a week before the install during heavy rains and it was done quickly and at no charge. The workers repaired a couple loose pieces of siding, though that was not part of the contract. I wouldn't hesitate to recommend this excellent company. Two weeks prior to that we had Pristine Clean, their sister company, pressure was the entire house, and that was excellent as well.
    - Dennis F.
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Home Exterior Specialists in Westlake

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