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Fence Company reviews in Westlake

Real People ~ Real Reviews ~ Real Results

  • They did a great job, and were completely professional, courteous and prompt. They came back several times to get the job finished, as rain had halted some of the installation. They also gave me a discount when I needed to add some vinyl lattice myself.
    - Caroline A.
  • Mark is the best in the area when it comes to building fences. He has done 3 projects for us and we have been completely satisfied with his workmanship and professionalism each time. He knows his business so you can count on him to do what he says when he says he will do it at a fair price.
    - Nancy S.
  • Very disappointed in the sloppy work. I did notice on the reviews about some slop but they said that he generally fixed the issues so I went ahead. In my case, Mark (the owner) did not resolve the issues, let alone return my call. He we very responsive before he was paid in full. I left a message for him on a Monday (1 and 1/2 weeks ago) to give him the opportunity to fix these issues and still have not heard back as of today. Here are the issues: - Wood fence wobbled badly and I brought this up to him while before he left and he said "wood wobbles". I did some research and found out that it should not wobble to this extent and is usually due to not setting post far enough into the ground or using enough cement, It is only one post in particular that moves the most so that one should have been fixed. - The fence ties the on chain link are set an average of at least 3 feet apart when every source online says they should be one to two feet. They also look bad with the way they tied it above the fabric. - No fence ties at all one one of the chain link posts - Large gaps under the chain link and wood. The wood gaps are worse at about 6 inches which is concerning since I told him upfront that I have a small dog and want the fence to be as low as possible. This was mainly due to them not removing mulch at the hightest point. I removed the mulch to find that it was about 6 inches higher than ground level. I told him while he was there and his solution was to put some dirt under it which he had his helper do. He didn't even bother to pack it down so I simply put my foot under it and the dirt crumbled out, not to mention how stupid it looks. I now have another project of building up the soil around it without it looking so bad. - Several wood boards are mangled and look very bad. This issue never addressed by Mark because he won't return my call - chain link posts are at different levels. I told Mark the day after they were in and he said it will be fine. As I figured, the chain link is at varying levels and doesn't look very good. I have a very level yard. It is only due to them not taking care to have the posts the same height. - Left dirt mound for every post hole dug. I don't think a professional company would leave it that way. All in all - These items would not be all that much for the company to fix to make it right, but it is apparent that he has no intention of doing so. My fence looks more like a 2,000 fence than the 4,100 I paid. I wondered how it only took a total of 8 hours to put this up and now it's clear, do slop work and it goes fast. I took 42 pics but posted just a sample of the items listed in the review. Hope this helps others..
    - Lisa S.
  • Was trying to get a quote for a new fence. First appt I called said couldn't be there, she said I didn't need to be. Never received quote. I followed up she set a new date to come, she cancelled and said would get back to me with new date. She never followed up, I went with another company.
    - HOLLY B.
  • We met with them, received an estimate and ultimately went with another contractor due to schedule conflicts. They were responsive and professional and their price was in-line with other contractors we met with. A relative used them to install an aluminum fence and had a great experience. They install Alumi-guard aluminum fences, which is what we had installed at another property and were pleased with.
    - Megan K.
  • Very happy with R&T Fence! A+ experience, I would absolutely use them again. Kirk was helpful and responsive through the estimation, permit and planning phase. The installers were prompt, professional and friendly! I would absolutely use them again!
    - Kate M.
  • Mark did an excellent job of matching and extending the existing fence. He responded quickly, his materials are top quality, and he is a talented fence builder. He will always be our first choice when it comes to fences.
    - Nancy S.
  • Although TAB had a high number of good reviews when I found it on Angie?s List, I?m writing this because my experience with TAB was utterly terrible. So this is the grain of salt with which you should read every other review. The short version: Despite having spent nearly 6 months? dealing with TAB, to this day TAB has performed no work on my property. Since I have little in the way of results to speak of, you might be surprised that my experience with TAB could have been so bad. Frankly, I was too. The long and short of it is: Trace, the principle/owner, who I found unprofessional and remarkably difficult to work with. In my experience with him, Trace didn?t give accurate or even close-to-accurate timetables on work-start or completion dates and his communication was lacking, to say the least. I felt like I was being strung along and was no more than a lousy job; TAB would get to me when they?d get to me, if they got to me. In this case they didn?t, and they won?t. I went elsewhere. The full story for those interested in the details: This March, I decided to have my back yard cleared of some trees, graded, a French drain installed and grass planted. I was told by another landscaping company that they would only plant grass in spring or fall to give it a chance of growing. This company was already booked for the spring though, so I had to look elsewhere. I reached out to Trace on April 4th and was pleasantly surprised when he said he would come over only a few days later to take a look at the property. On April 7th , as planned, Trace did come out and we went over together what I wanted done in my yard. While here, Trace offered to do some more work and pointed out that my fence was looking pretty old. TAB doesn?t remove trees so I agreed to have that done elsewhere, but I asked for a quote for the rest of the work cited, including a new fence. My biggest concern was the scheduling because of the grass. Trace said that at this point he was scheduling into the end of May, but was adamant that timing wouldn?t be a problem. Shortly after the 7th Trace got back to me with a quote for the entire job, including the new fence, which was going to cost about $13,000 alone. Over the course of the next week or so, I got a few quotes for the tree removal job and a second quote for the fence replacement. As it happens, this fence estimate, from another well-reviewed Angie?s List company, was for thousands less than what Trace had quoted me. I let Trace know that I?d go with him for the original work, but that I was going with the second company for the fence. He asked me not to sign with the other fence company and offered to and did lower his quote, but even then his number was still too far off from the second company?s quote. At the end of April, I scheduled the fence job with the other company and agreed to let Trace do the rest. At this point, on April 29th, Trace estimated a ?June completion?, as the weather had put his team behind. A week later, on May 4th, he clarified further, saying he would start June 10th, but sooner if possible. Three weeks later, on May 29th, with no further explanation, Trace emailed to say that his team wouldn?t be out until the last week in June, as he had a big lawn to install ahead of me. I asked him to call me so we could speak directly and I told him I was feeling put off by other, potentially bigger, jobs. He assured me he wasn?t and explained why he was delayed. According to him, there was a labor shortage and no one wanted to work, so he had a very limited crew and was already working 80 hours a week to make up for it. He said one or two people had worked only a day or two for his team, then quit. I agreed to let Trace continue, and once again expressed concern over planting grass this late in the summer, but once again he assured me it wouldn?t be a problem. After all, he said, he was doing a big yard right before me. The last weekend of June, before the job was set to start, I asked Trace to meet to see if he could do some additional work in the front yard while he was out working on the backyard ? cleanup, mulching, etc. We met that Saturday, June 25th. We went over the extra work and, per usual, I expressed my concerns over growing grass in the heat, and once again Trace told me that it wouldn?t be a problem. I also wanted to be clear on the ever-changing start date and he confirmed TAB would indeed start work on my yard that Thursday, June 30th. Three days later, on Tuesday, June 28th, with no further explanation, I got an email from Trace saying he was going out of town and would start on my yard July 5th. At this point, three months in and feeling like I was being treated like more of a nuisance than a customer, I offered to let Trace cancel the job or lower the estimate if he wanted to keep it. Trace didn?t pick up the phone, but over the course of four or five disjointed emails I put together why he had delayed yet again ? or at least I think I did. I agreed to move forward with him and he gave me a slight break on labor of $100. At that point, he then explained that now that it was July and getting hot, and because it might rain in the next few days, he might have to push back TAB?s work on my yard. He said he?d leave me on the schedule for the week of July 5th though and that they would play it by ear?I stopped asking about the grass. That Tuesday, Wednesday and Thursday came and went with no rain and no contact from Trace, as did the following Monday, Tuesday and Wednesday. Ultimately four weeks passed without a single word or update from Trace or anyone at TAB. The ?June completion? that I thought I?d scheduled in April, had suddenly turned into completion in August, and all without Trace taking the slightest ownership or responsibility, or even acknowledging what had gone on. And then, out of the blue, just as I was I settling into yet another period of no communication from TAB, I was copied on a group email from Trace stating that TAB had cancelled all landscaping projects until the fall. Apparently grass ?will not grow in these conditions.? There was a lot other work to be done in my yard that didn?t involve planting new grass, but? well who knows. He never mentioned it. After TAB?s group email, I ended up calling another company who gave me a quote and completed the work on my yard within 2 weeks of my first call to them. The work was top notch and I felt like I was dealing with professionals. I?ve already scheduled this company to complete the rest of my yard this fall, and recommended them to a neighbor and a family member. Apparently, this company does have capacity to get jobs done, and it has people who want to work for them, which I can understand having met the owner, who is a pleasure to work with. After another month passed, Trace emailed me, telling me that he was working on TAB?s schedule and needed to know if TAB was still doing my yard. When I said that we weren?t and that I had found another company that was by stark contrast remarkably easy to work with, he told me he didn?t appreciate my sarcasm and couldn?t understand why I thought he was difficult to work with. I stopped replying and wrote this instead. That was my experience with TAB Property Enhancement. Maybe he?ll prove me wrong, but if my experience with Trace is any guide, you?ll find a reply full of excuses and indignation below. I recommend you read it and find another company to work with. Cheers and good luck, fellow Angie?s Lister.
    - Michael E.
  • Terrible. Avoid this company. I had an appointment on Tuesday at 11am for someone to give me an estimate. I re-arranged my schedule and had other people cover for me so I could meet with them. No one ever showed up. No one ever called. I guess they feel that their time is important and my time isn't. Maybe my first clue should have been when they never returned my first voice mail to call me for the appointment. I am just wondering how a company like this can remain in business. If you would like to be treated this way, then by all means call them.
    - Ron E.
  • Bush removal was very quick and nicely done.  There was a delay in starting the installation of the fence, which was not the fault of Tab, but due to the company that was to deliver the fencing to the site. Trace kept on the delivering company to get the fence delivered as promised (even got me a discount for the inconvenience). The four workmen were very professional and very friendly.  It was nice to work with such a professional group--they never seemed to mind all my questions.  My neighbors were also impressed with the workers and the time they took to make sure the fence was level and properly installed. I would definitely use them again.  In fact waiting for warmer weather for some further work to be done--landscaping and putting in grass in an area that needs to be re-seeded.

    I can not say if the price was high, low or average because I did not shop around.  I was impressed with the reviews this company received on Angie's list and the fact that I wouldn't have to have one company to remove all the large bushes (some tree like) and another company for the fence and possibly another company to install the 5' junipers.

    The fencing sets off the yard. 

    - Gail L.
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Fence Companies in Westlake

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