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Find Top-Rated Westlake Computer Repair Services

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Computer Repair reviews in Westlake

  • A
    Eric is friendly, patient, knowledgeable, and dependable. He provides quality work for a very reasonable price. I cannot overstate my satisfaction with his work and I wholeheartedly recommend him. He installed Cat5e cables in my house quickly and professionally and he made everything clear and simple for me. I could not have asked for a better experience.
    - Matt B.
  • A
    Technician ended up replacing the hard drive and transferred all my information to the new drive. He also gave me some software tools to back up my computer. He came quickly, did a great job and got everything working!! This was on a Sunday!! Very knowledgeable. Highly recommend.
    - Kathleen H.
  • F
    They came to my home and initially to extend the Wi-Fi signal and instead I ended up with all these little extenders that plugged in everywhere and I have Smart TVs and my Extender would drop the signal so therefore I could not utilize my smart TV. I paid over $500 to have this done initially. Then all of my Wi-Fi signals split off because they were following each of the extenders and when I called the company up to explain this to them they came out again and charge me over $100. I spoke to people I knew in the area and they said with the size home that I have the way they did it was incorrect. I've then called another company Wain security and explained to them the issues I was having they came to my home and could not believe the inadequate and quite frankly lazy job that PC repair on Wheels did in the first place. They ended up hard wiring all of my signals on each floor and now I just have one Wi-Fi signal that controls the entire house instead of a bunch of different little plugs that need to be reset every time the power goes out I then called PC repair on wheels because I had one of their extenders still in the box completely wrapped up and I simply asked the owner Mike if he would return this and I explain to Mike that the job was not done appropriately in the first place. He proceeded to tell me that their policy is only 30 days and he would not take the item back because it had been over 30 days and then laughed at me when I told him the job was not done correctly at which point I told him anyone I talk to you I would not refer to this company and he said that's fine goodbye. I was appalled at the response that I received as a fellow business owner if we get a complaint from somebody we never handle things in that manner the customer always comes first and we try to please and make it right anybody looking to use this company please go somewhere else or call Wain security they did an amazing job.
    - Debra C.
  • A
    Performed a remote access tune up of the pc using a variety of software tools and some manual adjustments.  Our bookmarks were supposedly not to be affected but they got messed up anyway.  Fortunately I had them backed up with Firefox sync so we were ok. 

    - Robert D.
  • A
    i bought their deal from angie's list. joe called and explained what he was about to do. i told him of several problems i was having and he was sure that he could fix them. he remotely fixed all of my issues and even did a few more clean-ups on the computer. this is the second time i've used this provider and i am totally satisfied with the work they have done. i will continue to call this company when i have computer related issues. don horning
    - donald h.
  • A
    He was able to solve my computer problems.  He also asked if I had security which I did not.  He found a good company at a good price and help me to sign up.  No more worried about computer viruses!
  • A
    My ancient computer had long needed replacing, but I hang onto things and I was comfortable with it.  Jerry has assisted me before, to keep the machine running-- but now it was just too senile even for me.  I trusted Jerry to help me make the right choice for my style of computer use, and I had complete confidence in his ability to make the process as successful and painless as possible.  Jerry not only has top-notch IT skills, he also has remarkable people skills (for an IT guy).  He listens to you, he answers your questions (however simple), he doesn't talk down to you, he respects your level of computer use and doesn't suggest more than you need, and he's always available for follow-up if you have a question or a problem. He promptly responds to emails and phone messages. My case might have especially tried his patience, as we had to deal with a quirky internet provider.  But he endured this process with his usual dry humor.  Everything eventually worked out fine, except that a week later I found that I couldn't open a few old spreadsheet files.  One email to Jerry resulted in a phone consult whereby (with my prior approval to enable access) he used remote control of my PC to solve the problem. The charge for this follow-up: $0.00.  He knows his stuff, he's dependable, and his prices are reasonable.  I wouldn't hesitate for an instant to call on him again, and I'd highly recommend him to anyone.
    - Jill K.
  • A
    I was 100% pleased with the service I received - fast, efficient, professional, wonderful job. This saved a color printer that I really liked and used - so happy to have it back working again!!!!  Can't say enough about how pleased I am with Reign computer and the young man who did the work - will certainly use them again and recommend them without question.  Angie's list came through again - as it always does!
    - JANE C.
  • A

    Once all the files were on the external hard drive, I copied them to a new PC that I bought.  Recovered all files, and even saved all my 'favorites' on the web browser.

    Arun was also very responsive to questions I had for him.  The next time I have technology issues that I can't resolve, I will definitely go to him for help rather than struggle to resolve the issues myself.

    Same day service.

    - David A.
  • A
    He is prompt and comes when he says he will. He also sits down and tells you what he is going to do and goes to work. He is also very easy to get ahold of and is very accessible. He really knows what he is doing and his prices are very fair.
    - Kathleen T.
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Computer Repair Services in Westlake

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