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Find Top-Rated Westlake Chimney And Fireplace Contractors

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Chimney & Fireplace reviews in Westlake

  • A
    He was thorough and used a camera and laptop to inspect his work. He showed me the inside of the chimney via the camera and its' condition which was helpful. He covered the area where he was working with tarps to prevent a mess. He also gave me some pointers on maintenance. I was very pleased with his work.
    - J. T. M.
  • A
    The finished project is beautiful. While the add on storage cabinet was more expensive than we expected, we are very pleased with the end results and we think it will be very livable and help extend our seasonal use of the back yard. The crew was very helpful with little details and resolved all of our follow up requests while being easy going and pleasant.
    - Keith W.
  • F
    They never even bothered to call me. Look, guys, maybe you didn't want the work or couldn't do it for some other reason. Even so, couldn't you at least make a simple phone call? I have a $3,000 pellet stove which came with the house I recently bought. I would like to get it working and am willing to pay. Is no one willing to do the work?
    - Steve T.
  • F
    I can't believe someone like this can get away with stealing $600. We gave Joe from Chimney Guys a $600 deposit for work he was supposed to do on our chimney. As time went on, he kept blowing us off and failed to show up a few times we scheduled. After about 2 months since the initial deposit, I asked for my money back and he was never to be heard from again. I got the Better Business Bureau involved but they can't make someone give money back. They called Chimney Guys and even had the same problem as me. Unfortunately, I now have to waste my time going to small claims court, assuming the guy actually shows up and has my $600 to give back. There are a number of other different chimney repairmen out there. This is not one I would recommend. Unless you like getting ripped off. Also makes me wonder if these Angie List reviews are legit. Look them up under Better Business Bureau. They have 6 complaints within the last year. Joe even went to court in 2011 for failing to providing services while taking advanced payments. Here are the links: [*** Link removed ***] [*** Link removed ***]
    - Robert A.
  • A
    Very professional, Laid tarps out on carpet, removed shoes, very careful with their equipment. Provided information on type of chimney I have, recommended that chimney be covered with mesh which he does not do. Very honest, pleasant, will definitely use again.
    - Catherine S.
  • A
    Nick arrived promptly and suggested several different ways we could have the repairs done. He works efficiently and neatly, and while he worked he gave us advice on other projects we had planned. In addition to being an expert on tile, he is knowledgeable in many areas. He is very precise, and truly wants his customers to be satisfied with his work. We are very pleased with the fireplace repair, and we will definitely call him again.
    - Annie M P.
  • A
    I purchased a Big Deal and this provider came out to check things out. It turned out that I needed a major repair. They took a camera down the chimney to determine what exactly needed to be done. They showed me everything on the camera so I knew exactly what needed to be done and what needed to be fixed. They advised that I needed a new gas line so I got that done as well. I really trust this provider and I would recommend them to anyone.
    - STEVE H.
  • A
    It went fantastic. Will use them every year. Professional and did not leave any mess/residue like previous companies I
    have used. Also, was very informative when it came to explaining issues I was having. Very Helpful.
    - Nick M.
  • A

    Like the other reviews indicate.. Tom is great, very personable and honest.  He performed a thorough inspection of the chimney and recommended several precautionary measures such as masonry for a hole in the chimney and further inspection of cracks.  Tom suggested that we wait to perform the chimney sweep until everything dries out (was very wet) and provided us with free creosote remover!  We will be contacting him in a couple months when it is dry to proceed with the sweep.  Tom is indeed very knowledgeable and a class act!

    - WILLIAM T.
  • A
    Arrived promptly, was courteous and professional.
    The existing chimney damper was stuck open.  In the past it would stick closed if there was snow, especially after using the chimney.
    I was a little shocked at the price but it is not a job I would ever do by myself. I never felt I was under any pressure.  With the holiday season upon us, I decided to go ahead and get the job done.  They were completely finished and cleaned up in little over half an hour.
    - Dennis C.
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Chimney And Fireplace Contractors in Westlake

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