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Water Delivery reviews in Westerville

Real People ~ Real Reviews ~ Real Results

  • I had an urgent issue that needed immediate attention.  I called Mike McDermott since I have used him in the past and he stated that he was really busy and would check if another plumber he knows could help.  He called me back in 15mins as promised and said he would push things around and would be here 1st thing in the AM.  Mike showed up a little after 8 as agreed and within 30-40 mins resolved the issue.   He explained what he was doing, Explained what happened and showed me that the water was flowing.   This was a big relief for me I had concerns that there was a bigger problem.  I appreciate his responsiveness and his attention to the matter.

    Thank you

    - victor r.
  • We've used this company for two years and signed up through Costco. They started out professionally, delivered every two weeks, and had very nice drivers. They always called us the day prior to remind us to put our bottles on the porch and they usually arrived around the same time the next day.  Then this past year, they have gone down hill very quickly. They told us they would start delivering once a month, so they gave us extra water. Then proceeded to deliver every two weeks. We ended up with way too much water. Then we started getting phone calls that they would be there on Thursday, but no show, and another phone call on Friday that the truck broke down and we received our delivery on Saturday. Now, we get a reminder call, but no one shows up at all. We've had to call a few times to tell them to come because we have run out of water and they always tell us the truck broke down. Then they ask us to stick to the original agreement of 2-3 bottles of water, which was fine when they came every two weeks, but we have to complain it's been 5 weeks and we need more. We are now canceling our service with them. It's been five weeks again, our empty bottles have been sitting on our porch for two weeks, and we are almost out of water.
    - Paula L.
  • They have always been extremely professional, prompt and polite.
    - Kellie C.
  • Overall it went well. It was a good experience. They would drop off new water bottles in exchange for the old water bottles.
    - Mark S.
    - Jan H.
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Water Delivery in Westerville

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