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Find Top-Rated Westerville Ice Dam Removal Services

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Ice And Roof Snow Removal reviews in Westerville

  • A

    First completed work on 2/2015, then there was additional leakage. So they came back in April and fixed about 10 shingles that did not seal due to the severe weather we had at the time of the original work. The team Carl & Brian were very helpful and did an excellent job. I recommended them to do a roof replacement for our Church's parsonage and they were selected from estimates received by 3 companies (not yet completed). They were not the least expensive for my repair - but they have a very good reputation...so I selected them and was pleased with the work.


    - BECKY & CLYDE P.
  • A
    I was most impressed by their sense of urgency especially since this winter has been extreme and when I was having issues several other people were also having issues. Regardless of how busy they got, their response time and attention was great! They promptly fixed a leak I had earlier in the season and then urgently came out again yesterday because I had 2 more leaks once the temperature rose and all the snow/ice built up on the roof started to melt. Brent is very knowledgeable and easy to work with so I will definitely continue to work with him/Ascent Roofing in the future!
    - McKensie N.
  • A
    Excellent. They quoted it over the phone drove out and inspected it and gave me options because I had ice dams on both the front and rear of my house. They removed the heavy snow on the front and rear 6ft in from the edge so the ice would melt. I was getting long icicles hanging and pulling down on my gutters. I would not hesitate to use them again very, very honest and professional. Did quick and accurate job. Also gave me options on what I would like to do...which was much appreciated..as a homeowner. Some contractors give you one scenario and that's it, take it or leave it and some don't even show up for appointments. These guys are pros from start to finish!!!
    - MIKE M.
  • B
    I have a two-story house.  A small portion of the first-floor family room juts out in the back.  In the past, I'd had problems with ice dams forming in the gutters of the roof that covers this portion of the family room.
    On a Saturday afternoon in early January, I noticed water stains on my family room ceiling caused by more ice dams.  I called M&R Roofing and spoke with Matthew, who was very nice.  He told me he'd see if he could get someone out to my house yet that day.  He checked with his brother Reuben, who was able to come over later in the afternoon.  Reuben was also very nice and professional.  The weather was getting warmer, and Reuben recommended against trying to break up the thick dams.  He said he could rake the snow off the roof, but the charge would be $175, the company's minimum charge for any job.  I thought the charge was high, but I was concerned about the potential for more water damage so I had him do the raking.  He could easily access the roof from the deck without having to use a ladder.  Raking it took under 10 minutes.  
    When he was finished, Reuben told me about some electric heating cables that could be installed in the gutters to prevent ice dams in the future.  At my request, he said he would email me prices for both the cables alone (for me to install) and the cables with installation to be done by M&R.  It has been 9 days, but I haven't received an email.
    I really wanted to be able to give these young men a better review, because they were very nice guys and came out the day I called them. I have to rate them lower because of their high price and lack of an email response regarding the heating cables.  (After Reuben left, I also realized that he had not given me a receipt for the $175.)
    - MARCIA M.
  • A
    This is a wonderful company to work with. They had to keep rescheduling due to weather but would call me weekly with status. I have never had such a wonderful service provider to work with. The entire team that I interacted with was very professional and enjoyable to work with. And....they did a GREAT JOB!!!
    - JOAN M.
  • B
    They gave me an estimate and it was exactly what the charged me.  They showed up when they were supposed to and fixed the problem.
    - June T.
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Ice Dam Removal Services in Westerville

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