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Medical Specialist reviews in Westerville

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  • Oh my! 1) Determined arm was broken and would require surgery. Because it was late, the ER suggested I remain in the hospital until surgery can be performed to manage pain. Once admitted, I got eye-rolls and attitude every time I asked for pain medication. In addition, a social worker was sent in to talk to me about going into rehab rather than home. I already have home health care, which would be suspended during any rehab and I would lose the best aide I'd ever had in such a circumstance. 2) I mentioned pain in my shoulder in addition to my arm to EVERY SINGLE PERSON that I came into contact with from EMTs to the surgeon that finally came to see me who exclaimed, "Shoulder? Nobody said anything about your shoulder." He also said that ER was wrong in thinking I would need surgery for the arm. 3) In the meantime, doctors decided I had a UTI and wanted me to stay to treat it. Mind you, on previous visits within the past six months, they diagnosed me with UTIs that didn't hold up when another lab was used. 4) Once I was told I didn't need the surgery, I told them I'd rather just go home; especially since the only pain management they were willing to give to me at that point were pills. I told them that I didn't need to stay in a hospital to take pills and I would follow up with my primary regarding the UTI (which probably wasn't a UTI). They gave me the against medical advice speech. I called my father to come rescue me and checked out AMA. I did NOT have a UTI as suspected. 5) When I went to a different surgeon from another local reputable hospital, he turned the computer screen to explain what he saw. As soon as I saw it, I was concerned about what looked like a piece of my shoulder bone just floating next to the rest of the shoulder. The new doctor concurred with the no surgery on the arm and then said, pointing to the floating shoulder bone, "THIS is your real problem right here. Did St. Ann's not indicate you broke your shoulder?" [See 2) above] 6) They sent me a bill. Now, if I could see that there was something wrong with the x-ray, why didn't the St. Ann's surgeon? Even if no one had said anything to him about it, one genuine look should have been enough for him to know. Cumulative cost unknown.
    - Margaret L.
  • Seems my opinions are similar to others already posted. I knew I was allergic to something but could not identify what. Spent over $1000 for Premier Allergy standard test and was told I am not allergic to anything. Took hours of internet searching to realize that the standard test only includes 8 most common allergen categories. The internet also told me to do food elimination tests. Finally figured out I was allergic to coffee. Seems the doctors at Premier Allergy could've taught me the elimination test and even made suggestions outside their standard test. What a complete waste of money and time.
    - Penny B.
  • When I made the appointment, I was talked into having a hearing test, which I neither wanted nor needed. I shouldn't have consented. I am not having any trouble hearing. The results were normal, as I expected. My hearing appointment was for 2:30 on a Friday; I was asked to arrive by 2:15 to fill out forms, and I actually arrived at 2pm. My appointment with a doctor was supposed to follow the hearing test. I was seen for the hearing test before 2:45 and was done before 3pm. I then waited approximately 1 hour and 15 minutes and then stood in a very long line at the desk to talk to the receptionist, but then my name was finally called for the doctor's appointment. Before going back to the exam room, I asked how long any additional wait might be and the nurse said she didn't know. I couldn't stay any longer and left without seeing the doctor. I don't think I've ever in my life had to leave an appointment before seeing a doctor, but unfortunately, I don't have 2+ hours to spend in a crowded waiting room. This group seems to have a monopoly on the ENT business in my area, so I'm not sure whether I'll just try to find a less crowded location for this same Ohio ENT group or drive farther to find another provider.
    - Gregory T.
  • I cannot recommend Dr. Saribalas highly enough.  All matters for which I sought treatment have improved greatly to the point where I am generally asymptomatic.  The doctor is very knowledgeable and clearly keeps up on the latest developments in his field.

    I gave him a grades "C" and "B", respectively, on communication and office administration, because it can be very difficult to reach a member of his staff on the phone without being routed to voicemail, and they can take three to five days to return calls.  I know the doctor is trying to improve on this by hiring additional staff, but as of this writing it remains a problem.

    Communication with the doctor himself, however, is grade "A".  He takes time to listen closely to my concerns or complaints, and provides detailed but clear explanations of his assessment, treatment options, etc.  He has personally called me himself on a couple occasions to discuss lab results.  Overall I find him to be a very likeable person and easy to talk with.
    - THOMAS C.
  • At first the medications he gave me worked very well and all seemed fine. But once that stopped working he showed no interest in using other methods and just wanted to remove my colon. He pushed very hard for that and acted like it wasn't a big deal. He neglected to warn me on what a major surgery that is, and its severe possible side effects (such as impotence). I have since gone to another gastroenterologist and he has given me many more options (and made sure to warn me of the dangers of removing my colon).
    The staff that answers the phone and greets you when you arrive are very nice. But the office manager, whose name is Barb is extremely rude when on the phone (though much nicer in person). I talked to her to her twice; the second time was about a billing issue I received from a collection agency. I asked how this was possible, since I was paid up in full. She said it was from 3 years ago. When I asked why I hadn't received anything about it in 3 years (in a nice tone), she raised her voice at me and said "that's how we do things and if you don't like it get another gastroenterologist" and then hung up the phone.
    This is a doctor to avoid. He has limited options, doesn't seem to care much, the office manager is very rude and they won't work with you if there is a billing problem.
    - Daniel L.
  • He called me on Jan. 5 to tell me my products were in, and I went the next day to pick them up.  It took only about 10 minutes for him to adjust the earpiece, and it cost me only $90.00.  I was very pleased.
    - VALERIE M.
  • He is nice and friendly.  He covers all of his bases.  He listens to me and takes his time.  He came highly recommended from a specialist.  He is very conscientious.  He gets right back to what I contact him.  I don't have to wait long to get an appointment.  The office is very nice.  I've been going to him for 6 months.
    - john t.
  • They were really good. It was a situation where they really treated you like they were glad you came to them for your surgery. Their facility is very nice. It's almost like going into a 5-star hotel. It's probably the newest hospital in the area, but they are very patient oriented and it's always are you comfortable, what can we do for you, and calling you the day after you have your surgery, how are you doing, was everything okay, was there anything we could've done differently that would've made your visit better?
    - DICK S.
  • They're prompt. The people are great to work with and they're very cordial. You can get in when you needed to. The office is very pleasant. They seemed to be very efficient. I never really had any issues.
    - Mike K.
  • My family has been a patient of Dr. Friedman for over 25 years and we absolutely adore him. He is easy to talk to and listens to his patients. Unfortunately due to a scheduling conflict we had to reschedule an appointment and we were told they couldn't fit her back in until February 2015, 7 months from now. The office manager was quite rude and unprofessional in addition due to a billing error.
    - Ingrid C.
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Medical Specialists in Westerville

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