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Hardscaping reviews in Westerville

  • A
    This was our first time working on an outside firm for an outdoor project of this size. We worked with several firms however only LDS came back with a design that aligned with our wishes. Jesse Van Walsen worked with us on several revisions as we balanced our budget with our desired backyard plan. We had a large deck built, seating wall and hardscape, grill bay, and surrounding landscape installed. Jesse suggested we go to their supplier and select the build materials, this turned out to be excellent advice and I would encourage others to do the same rather than selecting out of a catalog. This was a winter project so we expected some delays but the installation team worked hard through the winter months to complete the project on time. Both my wife and I appreciated how attentive Jesse and Jeff were at ensuring we were pleased and happy with our project. The landscaping was done in the early spring with mixed results. The installation itself was beautifully done and well spaced. LDS worked with my wife to ensure spacing and placement met her needs. However after the first couple months some of the plants were not fairing well and I felt one of the Emerald Green Arborvitae was not fairing well. Jeff came out and replaced one of the plants that had died and communicated we should wait a little longer on some of the others. A couple of months have passed and the arborvitae is dead along with some additional plants. I don't fault the company and they have honored their contract and are standing by their work by replacing those plants that have died. I would definitely recommend LDS as they have stood by their statement of being "Honest, Ethical, Creative and Innovative".
    - Brian M.
  • A
    We had our failing patio in the back rebuilt and reconfigured while we were at it. It was maybe a little more challenging than doing a new patio, but all the issues were resolved and we are pleased with the results.
    - GERALD G.
  • A
    Very smooth, professionally, and with then utmost attention to detail. The price was higher compared to 4 other estimates but they provided better materials, deivered what they expained in detail and on time, and have the best guarantee out of all of the businesses contacted. We have not had this kind of service from any contractors work out so great in decades!!
    - benjamin g.
  • A
    These guys are the best in the business! They were professional and worked closely with us to get every detail right. They were upfront about any difficulties and quickly fixed them to meet our needs. The guys are polite and approachable; they made our last minute changes without complaint. We willl use them time and time again. They can accommodate and complete any project you may have regarding outdoor living. These guys are awesome
    - Deric G.
  • A
    Crew was prompt and courteous. They were respectful to our property and completed the project in a timely manner. Were also good about answering any questions during estimate stage and throughout the installation.
    - stacy g.
  • A
    I had picked three highly rated vendors from Angie's list for quotes for this work. I ended up picking Miller even though they weren't the cheapest or the one promising the earliest completion. I was impressed with Ron Miller's professionalism and willingness to work with us to define the project and work out the details. For example, we had planned to have our grandson install the block walls and we had already purchased most of the block. When he returned to school, we decided to hire a hardscaper to finish the work. Miller was happy to use our block. We decided to expand the job and added replacement of wooden timbers around some beds. We expressed concern about the normal timbers that are most often used because we were afraid of chemicals leeching into the vegetable beds. Miller worked with us to source cedar timbers at half the normal price for these timbers. I liked his willingness to allow me to assist on items that I was qualified to help with. Miller provided diagrams of the work and explained the materials he would use. I had someone familiar with construction review his plan and he approved of Miller's methods. Another sign of professionalism and not cutting corners to reduce costs as one vendor proposed. Miller was the only vendor who said he would not be able to complete the job before winter set in, but I counted that as a plus for honesty and pragmatism. Miller's crew (usually led by a family member), came out to work when weather permitted and finished the job in a reasonable amount of time given the weather conditions and late authorization to proceed. I would definitely use Miller again. If you value honest, professional work at a reasonable price, I recommend Miller to you as well.
    - ROBERT L.
  • A
    We couldn't be happier with the work 9 Trees Landscape Construction did for us. From the initial estimate to the final invoice, they were professional, polite, and willing to do what it took to rescue our backyard. Stand up guys, with a stand up company. We would highly recommend them to all of our friends and neighbors!
    - Karol N.
  • A
    Fantastic. The guys at Yard Gallery were responsive (responded to our Angie's List inquiry within 48 hours), prompt (only had to wait two weeks for the job to begin - another contractor wanted 2 months), attentive (understood what we wanted and helped by making suggestions) and produced a stunning product. They are great. We'd highly recommend them.
    - Mary Jane B.
  • A
    I can't say enough about the work that was performed. Adam got back to us immediately after I called him. He came out and unlike other companies not only did he do a thorough evaluation on site, he sat down and figured out all costs that same day. We didn't have to wait for an estimate. Additionally, he made some great recommendations about the type of pavers to use keeping in mind our budget. He offered some exciting ways in which we could accent the pavers and make them pop by using a different paver as a border for the patio. Adam also helped us figure out how to keep water from running off onto the pavers from nearby beds by building two small retaining walls. The employees who came and worked on the patio were courteous and they worked hard. Adam was out as well working with them to get the job done. Due to weather the project was delayed a couple of days but none of this was Frazier's fault. We could not be happier with the finished product. In fact, I can't stop admiring it. In terms of the two trees Adam took time to examine both and come up with a fair price and an evaluation of what we needed to do. Overall I loved our experience with Adam's company and wholeheartedly recommend them if you need your yard landscaped or other work done. The before and after shots don't do justice to the work they did but will give you an idea.
    - Gus T.
  • A
    It went very, very well. It was a massive project with painting walls and step gardens, and they did an absolutely beautiful job for us. I would absolutely use them again in the future. They were very professional and extremely creative. They took the time to really invest in the design. We found them to be very different in that sense. A lot of hardscaper's that we had interviewed were really focused on just getting the work done and just the function, but Collin, who is the principal we worked with, really put effort into the design of it, and into the overall aesthetic execution, having studied the house, and having studied the terrain. We are in a very wooded area on a river, and he worked really hard to create a hardscape that was indigenous to the surrounding. That kind of aesthetic was very different from others that we interviewed. He interviewed us first, then presented his concept. They are really closer to landscape architects, than they are to just landscaper's.
    - Sebastian H.
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Patio Pavers in Westerville

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