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Find Top-Rated Westerville Home Theater Installers

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Home Theater And Stereo Installation reviews in Westerville

  • A
    I couldn't speak more highly of Brian. He is excellent at what he does and just as excellent of a person on top of that. Brian is very precise and thorough. He was very responsive to all of our requests and the job was done to our complete satisfaction. If you need wires run, want the job done well, and a guy that you would be willing to hand the keys to your house over to, to do it, then I couldn't recommend anyone any more highly than Brian. Thank you for the great job, kindness, and all of your communication along the way Brian!
    - Ryan S.
  • A
    My experience with The Theater People was great. The technician was very nice, and his explanations were very clear. He was able to share ways that we might be able to solve our own problems, and he also shared some ways that we could save money. I'm glad that we had The Theater People help us with our wiring needs.
    - ANGELA W.
  • A
    They were very good to work with from Lauren the person that I dealt with on the phone and the guy that did the install. Very Professional. I just feel bad that I can't remember the Technician that installed everything. He actually got ahead of schedule so he was able to show up almost 2 hours earlier than was scheduled which worked for me. He did a nice job hanging the TV, Hooking up new cables to my existing, Receiver, DVR, and Blue Ray player along with hiding the cable and power cord with a cable cover. Cleaned up and explained how things worked with the TV.
    - ROBERT S.
  • A
    Fantastic! This is the second time I have used them. They are professional, friendly, answered all my questions, carried the old TV out to my wifes car for me as we were giving it to a friend. But the base back on the old TV. I can not say enough about this company. They were less expensive than others I looked at, carried cables that I needed when what I had wouldn't work. Helped me set up the new tv. Changed out how my cable connected to the TV so I got higher resolution than I had. They called 30 minutes before they arrived and arrived at the time I had requested. When we were done he said the offered an extended warranty over th 30 day warranty and the installer said "We offer this, but I really don't think you need it for what you had done." How great is that!!! My only advice on this company ---- USE THEM!
    - David H.
  • A
    Fantastic! This is the second time I have used them. They are professional, friendly, answered all my questions, carried the old TV out to my wifes car for me as we were giving it to a friend. But the base back on the old TV. I can not say enough about this company. They were less expensive than others I looked at, carried cables that I needed when what I had wouldn't work. Helped me set up the new tv. Changed out how my cable connected to the TV so I got higher resolution than I had. They called 30 minutes before they arrived and arrived at the time I had requested. When we were done he said the offered an extended warranty over th 30 day warranty and the installer said "We offer this, but I really don't think you need it for what you had done." How great is that!!! My only advice on this company ---- USE THEM!
    - David H.
  • A
    Could not have gone better. They ran into some issues due to the age of the TV but they brought in extra help and were able to complete the work to my satisfaction. I found them open, helpful, and friendly. I have already recommended them to others. They called me before hand and indicated what options I had as far as getting power and concealment of the wires. They offered a wire channel as the least cost alternative. I believe it was under $30 and it looks GREAT! I could not be happier with the service or the people. Great Company
    - David H.
  • A
    I had used Brian before at our business and gave him another call for our home.  We were getting rid of CableTV and I asked Brian and his assistant to run CAT 5 lines through our crawlspace to our family room TV and basement office. They also provided a digital/analog converter after it was discovered that the loss of the cable box created issues with our older surround sound system.
    - JANET H.
  • C
    -The guy (the owner) was great to work with...I give him an A although I wish he would have followed up to check on the service.      To his employee's/contractors...I can't be as generous.  
    -The guy that worked on the component integration kept making all kind of excuses, worked slowly, made himself at home on my soft without asking, didn't do 1/2 of what i wanted, didn't check the work to make sure it all came together.  He really deserved a D.  I'm going to have to have someone else come out to finish the job.
    -I have to give the guys working on the printer a B-.  He did try to figure it out (there was a manual) and he didn't make a lot of excuses.  He contacted the company for more information but they were not helpful.  He did give me a cable to help with the printing (It should be wireless) but nothing else about the printer is resolved (fax or scan).   Again,  I'm going to have to have someone else come out to finish the job.
    I had 2 guys for 1 1/2 hours.  Since it took so long to do the 2 things listed above, They 'threw-in' the downstairs hook-up because of all the hassles and delays.  When they went to put it together, they said they wouldn't do it because they were afraid to blow the one of the components.  I have no idea if this is valid and, again, I'm going to have to ask someone else because I can't say that I really trust the 30 second diagnosis.
    What I want when I hire a company is experienced, knowledgeable, mature, give-a care folks who don't expect me to answer technical questions.....that's what I hire them for.
    - kim c.
  • A
    They arrived on time and were very personable.  I enjoyed our brief conversation before they got started.  Once I stopped talking they got to work and were done in no time. Clean up was great.  You could not even tell they had been there.  I am very happy with the results.  Thank you for the sounds coming out of those speakers...sweet
    - DEBORAH D.
  • A
    I had a specific question regarding my alarm system equiptment and want to know if they could upgrade and use my existing cameras.  They gave me good direction and answered the questions, even though it not something they could help with but did not try to sell me something I don't need and lie.
    - Paul R.
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Home Theater Installers in Westerville

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