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Home Improvement reviews in Westerville

  • F
    Arrived as expected. Seemed uncomfortable from the moment he saw a large black man opening the door. As my first experience with this company was very positive with a very nice plumber I decided to let it go. As a physician I have to take care of and deal with all types so I let it roll off my back. He first wanted to see the water heater for flushing (they had a sale going on). He started to ask some questions about the heater which I really didn���t know only that I was told it was new when I moved in 7 years ago. He appeared irritated, and then looked and said it was at least 10 years old or so. When he said that, I was suspicious that he was now trying to get out of the flushing and try to talk me into a new heater, which I was not ready for. So I said that we can just forget that for now as the primary reason he was there was for the shower plumbing installation quote. I took him upstairs to see the shower and he once again became agitated claiming it was going to take hours to do the work. To which I asked him for the quote which he then gave to me for about 860.00. My handyman had warned me not to get robbed and gave me a ballpark about the quote I should expect; this was much higher. So when he asked me if I wanted to go ahead I said no and that I needed to get back to them after I got another quote. He said fine and left. I got another quote that same day which was about a hundred dollars cheaper and went with them instead. I didn���t put anything in review b/c I really didn���t think it was worth my time. So I had another issue come up now and Eco���s was the first number I came across and rang them up to give them another chance, only to be told that I was blacklisted from their company because of a report of being rude to a previous plumber. Came as a shock to me. When I asked in what way I was rude, they couldn���t answer my question; saying only that the technician said I was rude. Therefore my only conclusion has to be that this was race related given the attitude of the plumber after he initially saw me. This place is clearly unreliable. If they had a problem with me, they should have contacted me immediately, and at least hear my side but instead wait until I might want to utilize services to give me this bombshell. Well at the time a complaint and a bad review ( truth though it is) wasn���t worth my time but now that they have clearly shown what I believe to be racial profiling and racism? It certainly is worth my time.
    - Rohan T.
  • A
    We had a wonderful experience with Ascent Roofing Solutions for our roof replacement and gutters. Steve Spaulding, their representative, gave a very detailed estimate of the replacement costs, and Steve also climbed into our attic space, and gave a thorough evaluation as to what our 40 year old roof would need to improve the ventilation. We were very impressed with Steve's responsiveness, professionalism, courtesy, and thoroughness throughout the entire process. On the day that our roof was installed, the workers showed up on time, and were finished by the end of the day, and they did an excellent job. Steve was around to make sure that everything went as planned, and he made sure that problem areas on our roof were fixed. Also, Ascent was the lowest priced contractor of the the three estimates that we received. I don't always go with the lowest priced estimate for home improvement work, but after several conversations with Steve, I was completely comfortable with hiring Ascent to do our roof, and the job that they did was outstanding. I highly recommend Ascent Roofing Solutions for any roofing work.
    - Makayla S.
  • A
    Mariza (and a second person helping) did a wonderful job on my home! I have tried other house cleaners for deep cleanings (I've tried 2 others about a year and a year and a half ago), but for the work they did and cost, I couldn't justify hiring them for repeat cleans. Before Mariza left, I had her scheduled for a second cleaning! They didn't leave anything untouched, I was so pleased with their work. She is very kind and professional. Thank you!
    - Ashly L.
  • A
    Lane was dispatched to do the job. Not only did he replace our garage door opener, he also tightened the hinges and lubricated the rollers on this door. Lane was very friendly and professional. He did a great job. Thank you Lane!
    - James B.
  • A
    I recently hired Bathroom and Kitchen Services, LLC to remodel the main bathroom in my home and a half-bathroom in the basement. Both rooms were seriously in need of repairs and updates. From the initial discussion of the project, to the design and selection of finishes and materials being used, the staff made the process very easy. Demolition and construction was very quick. Even with surprises found in the original structure, the staff made the necessary corrections to avoid future problems. Design changes throughout the construction were implemented without any problems. The staff made minimal disruptions to my home during the remodeling process. The project was completed within the timeframe originally promised. I was left with an absolutely beautiful bathroom, which is larger and more functional than before. The half-bath in the basement is now functional as well as beautiful. The quality of work done by Bathroom and Kitchen Services, LLC was exceptional. I was impressed with John Sharpe, who as the project manager, kept me updated on the scheduling and progress of the project. His knowledge and expertise was demonstrated throughout the project. From the relationship that grew from this project, I now consider John as a good and valued friend. I would not hesitate to use Bathroom and Kitchen Services, LLC for future remodeling projects, and would recommend them to anyone.
    - Dennis B.
  • A
    We suspected mold somewhere since it smelled musty in the basement and the smell carried up to the main floor of our house. I'm allergic to it , it makes me cough. I emailed Zach and he responded quickly. We set up a time for him to come and take a look at the situation and asked qustions about remediation. Zach was there right on time. We found Zach to be very knowledgeable and professional. He explained how the crawl space should be treated. At that time we suspected that area was the source of the mold. While Zach was there we also had him check the air quality upstairs and in the basement/crawl space area. Zach called us when the air quality results came in. He emailed us the results which showed we did have mold in the crawl space area. We set up a time for him to come back and fog the house to treat the mold. He came back a few days later to do that. After that my husband worked on the crawl space using Zach's suggestions. We then had Zach come back one more time to fog the house again since removing the crawl space insulation stirred up the mold again. He did a great job! I would highly recommend him to anyone needing help with a mold situation.
    - NANCY M C.
  • F
    I left an e-mail inquiry through the providers website with high level description of my project needs. I received an e-mail in return with an hourly rate quote that invited me to call an discuss my project. I left two voicemails over four days and never received a return phone call. Very unprofessional.
    - anthony h.
  • A
    I noticed a water stain on the ceiling where the chimney goes through it. I contacted several companies about repairing the water leak. JVP Stucco responded promptly, even though John was on vacation. The day he returned, he contacted me about coming to look at the problem. John sent me photos of a similar job they did. Several of the companies I contacted for an estimate either wouldn't do it or never came out to look at the work. John's team started when he said they could and completed it in 2 days, including erecting & taking down the scaffolding. Since it took 2 days, they covered the opening overnight. As I requested, they took pictures for me since I wasn't going up on the roof. They tested the replacement cap with water to see if there was still a leak and there wasn't. They did a complete and through clean-up. The crew was very nice and answered any question I had. Their price was the lowest I received and the final price was the same as the original estimate. I am happy with their work and would call them again for future work.
    - W. Keith G.
  • A
    It was superb. The two men were on time and immediately went to work. I was indeed in the presence of experts following a prescribed step by step approach. They wet the house down, applied chemicals for a mild soak then rinsed with a low but intense rinse. The results were astounding. The house was made to look great including the porch, sidewalk from driveway to house and the house itself. The entire process took about an hour. I cannot recommend Paul and his teams of experts. Paul thanks again and see you in 2 years for our next wash.
    - STEVE S.
  • A
    Excellent. No termites but did have carpenter ants. Brad, the technician was courteous, friendly and knowledgeable. He was very thorough in his inspection and explanation. He offered us several options for service with no pressure tactics, which we liked. High pressure sales turn us off immediately. We opted for seasonal treatments. Their contact covers all pests except for mice. This first experience was great. Time will tell if they Service is as good asvwrvrxpectbitvtonbe in exterminating our ���pests.���
    - Mike K.
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Home Improvement Services in Westerville

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