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Home Improvement reviews in Westerville

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  • After having to wait two weeks for a service call, I am still without a dryer!!! The 'repair' guy comes to my house and takes two minutes to tell me that I have a clogged vent and needed to get it cleaned. Regretfully, I paid $95.00 for cleaning just for my dryer to do the same thing it was doing! Only service center for my brand in the ENTIRE Columbus area, so hard to believe! Do not use this company! They have no idea what they are doing and a waste of my time.
    - Dimitry F.
  • We own a 2000 sq ft ranch in Westerville which needed a new roof badly. I called Brad along with 3 or 4 other contractors for estimates. Brad spent about an hour and a half with me discussing all the details that needed to be addressed. We talked about quality of materials, water drainage issues, attic ventilation, sheathing replacement, structural issues, landscape protection, cleanup and crew management. Brad was so thorough -I had rarely experienced anyone comparable and I've dealt with many contractors. It took me about a month to decide but the winning factors were a very fair price and the feeling that Brad would do my roof as he would do his own. It's hard to find that kind of dedication these days but Brad is that kind of person. Brad didn't disappoint. He was here almost the entire time the crew was working. The roof is beautiful and I could not find a single issue to complain about. The crew was polite, professional and thorough. I couldn't be happier.
    - BEN K.
  • Called on two separate occasions. Was told someone would be out Monday. No one came or called. I called back and left a message. Received a return call that no one was in my area Monday but would be on Wednesday. It is now Monday of the following week and I have yet to hear back or receive a quote. Not interested in this type of customer service. We run a business and when we tell a customer we will be there, we will be there and if not, we at least contact them.
    - Anthony P.
  • I can't say enough great things about Ray. Upon discovering water damage on a ceiling on an exterior wall where the chimney runs down I suspected an issue with the flashing on the roof. Ray actually answered my call (others went to VM) and was able to even make it out same day. He inspected the roof, determined that the flashing was the issue to repaired and recaulked, and even told us how to remove the water spots (which worked). He even ended up repairing two of my neighbors roofs, which shows his character and workmanship. A no brainer if I ever need a repair again.
    - Corey D.
  • We had a good experience all the way through from the estimate to finishing the job. Ryan was on time for the estimate appointment and sent us an estimate in a day. The painters were on time every day. You never know what you are going to get when you take wallpaper off, one room had two layers. They patched and sanded all the rough spots in the drywall and it was better than new. Took a lot of care in taping things off and all the paint lines are sharp. The front door looks like new. We would have them come back again.
    - DARRELL G.
  • I can't emphasize enough how well the project went. Michelle Wray was incredibly helpful in helping us make decisions but never pushy. She offered us the guidance we needed and she is just a great person to chat with about all sorts of topics besides bathrooms. Joey Wrap was efficient in coming in and he made great initial recommendations as well that we didn't even think of. Our bathroom needed a major remodel as it was pushing 20 years old and the previous homeowners had really let things, especially regarding the shower deteriorate. We had a giant tub that was not functional and getting into it risked breaking a hip. Throughout it all Luxury Bath offered choices and their showroom gave us great ideas. They always offered us the most economical choice as well as the pricier ones so we could make good decisions. I can't say enough about the work once it started. Clayton, Keith, Rob, and the rest of the crew were so professional. They paid careful attention to detail and the end product was fabulous. They were clear in communicating when they would show up and just a great crew! We initially got a quote from another company and thought the price a bit high and we weren't thrilled with the selections. Luxury Bath's quote was lower and given the attention to detail, the crew from start to finish and the end result absolutely worth it. If you want a local company that is outstanding you need to get them to do your bathroom! We have one more bath that we need to have redone and once we are ready I won't hesitate.
    - Gus T.
  • After record rains in August our 10 year old sump pump quit. (Cheap pump that the builder installed) It was a Saturday and more rain was forecasted for that afternoon. Called these folks at 10:30 a.m. and had a new sump pump installed by 1:00 p.m. Communication was great! They are my new "go to" plumber!
    - JANICE T.
  • There work was very good quality but we had some issues with communications. The contract wasn't very specific in a few area. They have been very responsive when we have had issues with a few small things that we needed adjusted. I would recommend them and I would use them again.
    - Paul D.
  • Dave was friendly, knowledgeable, quick, thorough and very nice to be overly friendly dog. He completed both jobs in under an hour and gave good advice for when to replace other equipment and what to look for.
    - BETH W.
  • The team at "Bradley Builders Inc." communicated well and performed the roof inspection along with some minor repairs as scheduled and as promised. I was very happy with the communication, work quality and value. I would hire again.
    - ERIC G.
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Home Improvement Services in Westerville

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