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Generator Repair reviews in Westerville

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  • Not well. Rarely responds to emails or phone calls. Rarely follows through when "he" said he would do something. Always an excuse - "out of town", "haven't heard back" etc etc. "He" kept telling me the final inspection was being scheduled but it hadn't been until 2 days ago after I asked again. "He" kept telling me he has submitted "several" extended warranties to Generac and "hadn't heard back", that someone from his office would follow up but they never did. I called Generac myself and was told that there was no extended warranty submitted for my property address. The female in the office originally identified as the "manager" also is non-responsive. Would not recommend or use Air-Flo again.
    - Diane T.
  • From the onset they were very easy to deal with from the estimate to the installation. Their estimate was the lowest and included all costs except for the larger gas meter that had to come from Columbia Gas. The estimate was given to me the same day that they came to scope the project. They walked me through the necessary paperwork, came when they said they would, had it installed on time and were very helpful with instructions.
    - JACQUELINE S H.
  • It was an excellent experience from beginning to end. The salesperson was up front with his explanations of where to put the unit, how it works etc. The install team was totally professional and were enjoyable to work with. There was a electrician, two gas technicians and the job supervisor. All of them clearly knew what they were doing. It took several hours to install the unit ( it was single degree wins chill factor outside) and it looks great. They cleaned up nicely afterword. Upon completion, I was given an excellent explanation of how the unit worked, maintenance etc. All the guys working on the job expertly and politely answered all my questions . During the install, the power/gas interruptions in my home were barely noticeable .
    - JIM F.
  • They got the generator installed and set up the new fusebox on Tuesday, switching over the requested lines.  They communicated with the plumber and arranged to have him connect the necessary gas lines the next day.  Then they returned to test the generator.  It came on when the power was shut off, but they had a problem with it switching back when the power was restored.  Couldn't figure out the problem that day, but he got in touch with the company that handles the warranty on the generator and found out how to solve the problem.  Came back on Thursday and fixed the problem.  They did a very good job of following through to make sure everything worked and answering all of our questions.  Of course, until we have an actual power outage we won't know for sure.
    - Linda K.
  • We purchased a 7500 watt outdoor generator to prevent loss of refrigerated food and lack of heat due to power outages.  Searching Angie's List as it is always our "go to" source of trusted advice, the  excellent reviews for Bradley Electric led us to contacting this company to hook up our newly purchased generator.
    The companies requested some basic information regarding the installation and quoted us the estimate with the Angie's List discount reducing the cost considerably.  Two electricians, Justin and Rob, were prompt, professional and explained in detail every step of the work.  The installed a 10 circuit portable generator panel to connect with the  unit when needed.
    They went over every detail and double checked every circuit to confirm that power would be there when we needed it.  We definitely will contact Bradley Electric in the future for an outdoor project we have planned.  We are happy to recommend Bradley Electric to friends and family.
    - RENE D.
  • The crew was on time and performed the work in the stated amount of time.  They took the time to explain how everything worked once installed and answered all my questions.  I would certainly use Bradley again if I need additional electrical work. I gave a B on price since I could have/should have purchased the material ahead of time and saved on the material markup.
    - Wendy P.
  • Great. The technician showed up on time, answered all my questions and was pleasant to work with.
    - JIM F.
  • unknown
    - Dolores P.
  • unknown
    - James N.
  • The installation went well with minor issues that were resolved quickly.
    - Kenneth F.
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Generator Services in Westerville

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