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Find Top-Rated Westerville Flooring Installers

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Flooring reviews in Westerville

Real People ~ Real Reviews ~ Real Results

  • Perfect! From start to finish, Landan provided superior service. Very knowledgeable. Prior interview with other installers lead me to believe (against my own research) that I did not need to glue down this floor. Those installers wanted to float it without any acclimation period. Landan let me know that they would love my business, but they could not float this floor because they did not believe that it would install correctly and the floor would fail. I was very impressed with his willingness to lose the job in order to make sure the floor was installed properly. This integrity, the willingness to lose a customer, in order to make sure it is done right, is often ignored by service providers. Landan was very knowledgeable and answered every question I had and helped me choose the correct adhesive/moisture barrier/sound control product. They picked up the floor when it arrived and delivered it to my house 2 weeks prior to install to allow an appropriate acclimation period. Install was fast! They leveled the floor and then installed 510 ft2 in 2 days. Beautiful work with a wood that has high variation in pattern. Transitions between rooms and other floor types are absolutely perfect.
    - Tami G.
  • Les Herrbach the owner - I hired as a general contractor and he also uses this as his business name. Both his business card for Windows Made Easy and his contractor's license (LIcense #:IIIC00258 is in escrow until April 30, 2019) were provided to me with the bid for the job. He was hired for general contract work to repair damage caused by a leaky toilet. Project included drywall, painting, flooring and misc items to put my home back in order. He took my money to complete a flooring project and spent the money on personal bills versus purchasing my flooring. He received my money in March 2018 and in mid July 2018 had never purchased my flooring (i verified this with the vendor he was to purchase the flooring). When I called to speak with him in regards to delivery, I was told he spent the monies on personal bills because his wife was sick and in the hospital. When I texted him to obtain clarification and understanding he corrected himself and told me he spent the profit only on the job for personal bills. He quit texting and any type of written communication and told me he would only deal with me verbally. I have texted and asked for a phone call and it has been over 30 days and no communication from him. I have filed a complaint with the BBB and also the Attorney General.
    - Mary Beth A.
  • We worked with Jim Boals in the Gahanna Columbus store. Very responsive, personable, and helpful. I was extremely particular on the color I wanted on the stairs, given that it needed to go with some existing nearby area rugs and he spent a lot of time helping me find options, sending me home with samples, ordering samples, etc. I had spent quite a bit of time at another rug store but was turned off when I heard the comment that "you're being so picky about the exact shade you want". Well yeah -- no matter how good the quality is, or how good the installation -- if you end up with not quite the color you needed, that's an expensive bad decision you're going to have to live with for many years... -- and thus why I popped over to Rite Rug. Rite Rug was willing to work with me on the installation date (which ended up having to get pushed out when some other work I was getting done didn't complete on schedule) . The carpet looks beautiful, installation went well, and I'm very pleased with what we got and how the whole process went!
    - ARLEEN E P.
  • I was so nervous about having all of this work done at once that it took me a year to pick out the tile, flooring, countertops, faucets, lighting, sinks, and toilets. The only decision that wasn't difficult was choosing Tru-Tile LLC. Justin and his employees, Larry and Hunter, were so helpful in directing us through this process. They went the extra mile to attend to our needs making the whole experience manageable. Justin is a perfectionist. The results exceeded our expectations. Our bathrooms look fabulous. We would highly recommend Tru-Tile. My husband actually misses having these guys around. They were so friendly, and very professional.
    - Susan L.
  • From start to finish this was a great project. Bill and his team obviously take pride in their work and love seeing their customers completely satisfied. This was a good size project since not only did we have our kitchen completely gutted, we changed the layout, had a wall removed, and new flooring down in 3/4 of our entire first floor. This company was very easy to communicate with, responded very quickly, and made sure all our concerns/questions were answered to our satisfication. I would hire them again and again.
    - PAMELA L.
  • John replied to my quote request quickly, his price was not the lowest nor the highest I received. He explained in detail what his work included. He started the job when he said he would and arrived every day at the time he said and finished the job when he said he would. He did not cut corners, did the work in a professional manner and cleaned up when he left. I recommend John.
    - Robert H.
  • Montie and his team were awesome from the start to finish of our LVT floor install. The installers did a great job and Montie checked in with us each day during the project to make sure it was going good. I highly recommend them and plan on hiring them again in the near future.
    - Andrew W.
  • Excellent. Rex came highly recommended to us by Americas Floor Source. Beautiful work. Waited 2 years after the install before making this review to make sure that the new subfloor was strong enough and no cracks developed in the grout. Still looks like new. Rex is friendly, helpful, professional. Highly recommended.
    - Jeffrey K.
  • This is the third time I've worked w/Luxury Bath - Michell & Joe Wray are always great to work with and respective of your budget! The two gentlemen who did the work in our home - Jeremey and Richard were very professional, on time every day, protected our home did quality work and checking in w/me to see if I was pleased. They were nice to work with. I recommend them highly.
    - Steven J.
  • Very well! The fridge looks great now! Brian was creative and figured out several approaches to the problem. He worked efficiently, skillfully, and he cleaned up the sawdust! We have already talked about the next projects.
    - Nadine H.
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Flooring Installers in Westerville

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