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Find Top-Rated Westerville Fireplace Contractors

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Fireplace Repair reviews in Westerville

  • A
    Mike and his team hooked up a 40��� gas line from a house gas meter to fire pit. His team was responsive and did the work to my satisfaction. They also were able to recess the key valve into my fire pit brick to keep aesthetics to my liking. That recessing was a change to the original agreed work and required an 12��� key to turn the valve. Since it was a change Mike didn���t have one but got in his truck and went to two or three different places to try and find one the day of install so that I could have a party that evening. It really showed he cared about his client. I would recommend him for any construction needs you have.
    - Tim M.
  • A
    I was unable to light the pilot light on my gas fireplace. Tim was able to tell me how to light the pilot light over the telephone. I needed to hold in the "pilot" button for much longer (up to 5 minutes) than the 30 seconds that the manual indicated since I had turned off the gas on the floor. Tim, thank you very much. I will certainly add you to my list of excellent businesses.
    - Mary F.
  • A
    Called and made an appointment. Appointment time was 2 P.M. The service tech, Connor, called about 12:25 and said he could come earlier. He arrived within 10 minutes. Came in the door with all the tools he would need--no extra trips back to the truck. Began work cleaning and adjusting the fireplace and was out the door by 1:15 P.M. Very professional and clean service. I highly recommend this company.
    - Charles M.
  • A
    Excellent!!! Ed and Mike were both professional, knowledgeable, and had the job done quickly. The area was cleaner after they were done than when they started. It is difficult to imagine a better company and two representatives of the company than Ed and Mike! I would strongly recommend this company for any wood fireplace or chimney repair work!
    - Margaret N.
  • B
    The cleaning went well. Unfortunately, the technician removed all of the glowing ember material and forgot to replace it, but we did not notice until after his departure. After calling them back to discuss, they acknowledged the oversight and scheduled a return visit to install some new ember material. Also, the pilot light spark igniter does not always light the pilot. Instead of attempting to correct, the technician used a manual lighter to ignite the pilot. As part of the tuneup, I expected the technician to diagnose any issues, provide an estimate to correct, and give us the option to have that additional work done. The technician did not attempt to diagnose, but rather found a temporary workaround, that I'm not necessarily interested in doing every time I want to ignite the pilot light.
    - Dean S.
  • A
    Kicking Ash was right on time. A team of two quickly set up tarps to catch any dirt, dismantled the gas fireplace logs and cleaned them, inspected the gas valves and tested the flow of the gas. They also did an external inspection of the chimneys because I saw some discoloration on one of them. Looks like the original cap of the chimney is rusting and should be replaced. I have already hired them to fix the cap the spring when the weather is better.
    - Tim K.
  • A
    They suggested removal and a thorough bleaching, thinking it might be mold. Once they got into the existing insert area, they found dead animals that were entering through the chimney. They went up on the roof and observed a 6 inch gap on the screening, left by the roofing contractor. They sealed it off with screening and thoroughly cleaned the area. We decided to keep the existing insert, having located the real problem, so they refurbished it and installed a mantel, hearth and painted the insert. It looks really great and we are very pleased to have a functioning fireplace again with a safer environment.
    - CHARLES C.
  • B
    The workers explained each process (3 separate service calls were needed). They were careful with our home, the carpet, etc. They did a good job. We may have used them again, but will not have a chimney in our new home.
    - JIM I.
  • A
    Took advantage of their special on Angie's List, unfortunately they were unable to schedule me as soon as I had wished, however they communicated well with me throughout and were very flexible and professional. Highly recommended.
    - DOUG K.
  • A
    They inspected the chimney and cleaned it.

    Actually my dad was there so I didn't actually have any contact with them but they seemed fine.

    They were timely, they did their job they gave me the information I needed.
    - matthew w.
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Fireplace Contractors in Westerville

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