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Find Top-Rated Westerville Courier Services

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Courier reviews in Westerville

Real People ~ Real Reviews ~ Real Results

  • We got a nice mattress. They need to work out their delivery problems. There was mis-communication with the delivery guys. The salesman was great. He was friendly, helpful and didn't try to do a hard sell. He helped us find the right one. They swapped out the box spring for a smaller one for us. I've been happy with it. We bought a pillow top mattress. I think they did a good job.
    - John K.
  • You be the judge. I personally would not use their services again.

    I purchased an Angie's List Big Deal from them to tune up our lawn mower and snow blower. We had them pick up and deliver both items. They picked them up promptly. A couple days later, the mechanic called and told us there was a piece missing from the carburetor/ ignition system for the snow blower and that he would order it in order to repair it. A few days later, JLW called and asked if they could deliver our machines back to us. I asked them about the snow blower repair & they seemed unaware of it and had to call me back. They said they started it up before delivery and it "hesitated" so it needed to be further repaired. A few days after that they called and wanted to deliver it again (we had a big snow storm coming). I again asked about the snow blower special repairs and they had to call me back. When they did call back, they told me that the carburetor had to be replaced and would cost about $70, plus labor, in addition to the tune up. They required that I give them a $70 deposit before they would start work on it. Since they do not accept credit cards (only take cash or checks), they required me to drive from near Polaris Mall to their location on a country road north of New Albany. Had I known how far out it was, I would have told them no, in spite of them still having possession of our equipment. I frankly had never heard of a business being so cash strapped that they had to have that amount of money in hand before they would finish the repairs. When I handed over the $70, I complained to them about their service. They got defensive and said that they don't have that kind of money just lying around. They had no explanation for their two attempts to deliver our equipment prior to the work being finished. When they finally finished the repairs a couple of days later, they called and told me that they were only going to charge me half of the regular labor cost since I was unhappy with them. I hardly know what to say. I have rarely experienced such an unprofessional business operation.


    - Norma W.
  • The do believe the story is in the above area. But will and one thing the driver did take more time to make sure we were happy were he placed the gravel then we ever excepted someone to do. Again A+++++++ to Alexander Hauling wish I had called them before and saved my self $275.00 for the first load of gravel that went no were.
    - Wendy R.
  • They came on time. I can tell that he did a good job. But I feel like they added some cost in the end.
    - ROBERT L.
  • They brought it to us for a better price than other providers. We were very satisfied.
    - JAY & SUSAN G.
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Courier Services in Westerville

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