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Auto Store reviews in Westerville

  • A
    Collision One is a very smooth organization. This is a very customer friendly business. The owner, Matt, was on site and spoke with him directly. When the subject of price came up, he listened. He didn't try to rush and close the deal. He discerned I was concerned about cost, but not at the expense of a quality part or a quality job. He allowed me to hold off on payment until he personally located a part that he believed would meet approval. He promised to call me and he did. Arrangements were made to make the payment and get the part installed. The mirror was installed this past summer. I did a walk-around. No evidence of the black Gorilla tape I used to keep the mirror place was left. And it was a perfect paint job. So far the install has held up under rain, heat, and freezing cold. I saved literally hundreds of dollars on this job compared to a dealer's quote. You can trust this outfit. Thanks to the guys and gals in the office for helping me. Thanks for the guys who painted and installed my mirror!
    - Earley A. P.
  • A
    They were excellent. They fixed that problem for me and as a matter of fact, they didn't charge me for it. I've done business with them before. When I went to start the car, the alarm went off and I knew the previous company must have done something there but I didn't want to take it back to them because it wasn't a Honda remote start, it was an after market remote start. I knew Auto Auditions put those in and even though they didn't do my vehicle, they took it back there, They found out what the problem was and showed me what the problem was and fixed it. The tech had me out there probably within a half hour of when I brought it in. They told me if I had any future work I needed done that thy would charge. I've always had good luck with them, I've had a vet roof put on a vehicle by them. They always do good work. I've never had any problems. They go over things with you.
    - JON M.
  • A
    Made an appointment with Jammie at Auto Additions,letting him know that the alarm goes off when I try to remote start my truck.Went in & was greeted by Jeff, who took my truck back to the shop to have a tech look into the problem.About 20 minutes later Jeff came to the waiting area & took me to the garage area to talk with the tech& show me the problem.I met Jason (the tech) & he showed me the wire under the door panel that the auto dealer tech failed to hook up after their service.He also showed  me a repair that someone had done before with glue,that may cause me future problems.After completeing the work Jeff handed me the keys & said "no charge".These guys went out of their way to help someone like me that they didn't know from Adam.I will surely remember them if & when I need future work done from their shop.
    - JON M.
  • A
    Easy to make appointment-when the car was dropped off they were on time. Delivered car at or before their estimated time frame. The whole installation process was easy and the sales people were thorough in the explanation of how to use the new system. have used this company many times and continue to do so. A little on the pricy side, but you get impeccable results and service.
    - Robert S.
  • A
    I had a factory head unit go bad, and used it as an opportunity to overhaul the entire system in my vehicle. This is now the best sounding car audio system i have ever heard. Additionally, I was very adamant that everything must remain completely hidden away as I did not want amps or the sub taking up cargo space in my SUV. They were able to do it... CCA installed a new Pioneer head unit, Hertz speakers and Amp, Audison sound processor, and a JL Audio Stealthbox sub in my center console. Looking at the vehicle you would have no idea it wasn't a factory system. This was a pretty large financial investment and CCA really delivered. Jay and his team did a fantastic job.. I would not hesitate to have high end custom audio work performed by CCA again.
    - Brent F.
  • A
    Fantastic.  Matt and the rest of the staff were very helpful, knowledgeable and up front about what needed to be done, and what to expect in dealing with the other driver's insurance (Nationwide, which I was told has a good reputation under these circumstances) and really went the extra mile in also helping me secure and return a rental vehicle.  I received weekly (or as needed) update calls re: how the work was progressing, and the work was completed right on schedule in accordance with the estimate.  Bottom line for me was that it COULD NOT HAVE GONE MORE SMOOTHLY, and working with this company really lowered my stress level in having to deal with being involved in an accident.  I would not hesitate to recommend Collision One LLC to anyone needing their services.
    - NOELLE O.
  • B
    Cap had to be ordered. It arrived a bit faster than expected. We did not receive a call when it came in and we're delaying a departure on a trip to have it, but found out it came in when we were verifying when it arrival was expected. Installation was fast enough but the wiring has been a bit of a problem as the bunch was zip tied and falls down into to way frequently.

    House location is Not Appliciable
    - Russell S.
  • A
    Rich Dunlop was excellent to work with. He gave me suggestions on the Sub and Amp needed to increase the listening pleasure with our factory system without replacing the unit which would have made our steering wheel mounted audio contorls non-functioning. Now our sterieo sounds so much better and makes paying for Sirius well worth it. Also we didn't have to spend that much.
    - ROBERT S.
  • A
    We needed to have a trailer hitch installed on our vehicle. This company did the work. I made an appointment on 3/10 and they performed the installation of 3/11. Everything went well and the installation took a minimal amount of time. They were very professional and we would recommend them to anyone needing this service.
    - RALPH K.
  • A
    I have buying Jeep parts and accessories from various places over the years and never knew that there was a place like Trail Quest right in my own backyard. I found their Web site while looking for a door handle for my Wrangler and was shocked at how loaded their store was. They have parts for every single part of the Jeep, both after-market and MOPAR. The best part is, when I called them, the guy was really nice and said, "Oh, you live in Columbus so I'll get this part over to you quickly with no shipping charge." Now I have a place to buy Jeep parts and I don't even have to pay for shipping! Life is good.
    - Steven M.
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Auto Stores in Westerville

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