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Auto Painting reviews in Westerville

Real People ~ Real Reviews ~ Real Results

  • I went for an estimate & they said they could start on it right away, gave me a rental car & dealt with my insurance company, were responsive to any questions I had. A different body shop had said they would try to work my car in hopefully within 2 weeks since we were concerned that the trunk was not sealed. Car Pro waived my insurance copayment, were friendly & helpful. I enjoyed not having to go to a separate location to pick up a rental car & the car I got was newer/nicer than my car. They also detailed my car.
    - Mary Anne B.
  • Repairs went perfectly. I first used Collision One fifteen years ago and will continue to use them and recommend others. The hood looks brand new and perfectly matches the car - I have friends with body work done to black cars and you can tell. Matt also had some minor scratches/blemishes buffed without charging. Truly a talented group craftsmen. My wife and I could not be happier. Thanks Matt!
    - SCOTT & ANN W.
  • Collision One is a very smooth organization. This is a very customer friendly business. The owner, Matt, was on site and spoke with him directly. When the subject of price came up, he listened. He didn't try to rush and close the deal. He discerned I was concerned about cost, but not at the expense of a quality part or a quality job. He allowed me to hold off on payment until he personally located a part that he believed would meet approval. He promised to call me and he did. Arrangements were made to make the payment and get the part installed. The mirror was installed this past summer. I did a walk-around. No evidence of the black Gorilla tape I used to keep the mirror place was left. And it was a perfect paint job. So far the install has held up under rain, heat, and freezing cold. I saved literally hundreds of dollars on this job compared to a dealer's quote. You can trust this outfit. Thanks to the guys and gals in the office for helping me. Thanks for the guys who painted and installed my mirror!
    - Earley A. P.
  • Checking Angie's List, Collision One stood out as a good choice. Upon arriving they handled everything professionally and returned our car in such a condition that we literally would not have known it was in an accident. They provided weekly phone call updates and took care of us in every way possible short of paying the bill. I would return in a heartbeat, but of course I hope I never have to.
    - Jeff L.
  • Collision One repaired it so well I couldn't tell it had ever been in an accident. They communicated clearly and regularly, keeping me up to date on progress. They even cleaned the exterior of the car that I thought was permanently stained.
    - Christine K.
  • Everything went very smoothly. We had damaged the side of our minivan and took it into Collision One for an estimate, based on their Angie's List reviews. We filed an insurance claim to have the repairs done, and Matt coordinated with the insurance company and us. Matt also took the time to educate us on the process because we'd never gone through it before. After the repairs, which took about a week, we arrived to pick up the van when it was supposed to be ready, but it wasn't quite done---because they were meticulously cleaning the interior. We were willing to wait because we weren't in a big hurry, but Matt was apologetic and told us to go on home, and he would drive the van to our house when they were done. We live at least 20 minutes away. A couple of hours later, Matt and his son drove up with our van. Wow. Who does that kind of thing anymore? And we discovered later they had even replaced an old broken-down cardboard storage box we had in the back with a new one, just because it needed replaced. You can't tell the van was ever damaged. I very highly recommend Collision One.
    - Patrick S.
  • The repair took 2 1/2 days.  The car went in dirty and damaged and it came back to me clean and looking like new.  I appreciate Matt's professionalism in answering my questions and keeping me informed of progress on the repair.  I am very pleased with the result.  I will certainly go back to Collision One if I ever need repair again, although I hope not too soon.  Matt and his staff were pleasant and customer oriented even though in the middle of mopping up from a flood in their office due to a heavy storm in central Ohio.  You can't go wrong with this company.
    - KATHY V.
  • They were fantastic at every stage of the process.  We were greeted promptly and courteously for the initial estimate.  The service was done in a timely fashion.  The quality of work is amazing.  You honestly cannot tell there was any bumper damage at all.  It looks as good as it did when the car was new.
    - Patrick S.
  • I went to Collision One based on the great reviews from previous customers and I was extremely pleased.  When I went in for an estimate Matt took the time to hunt me down a used spoiler even though it was a very unlikely find.  He told me my options and I felt like he was really trying to get me the cheapest and best repair rather than just making the most money off me he could.  The cost was much less than I anticipated and the work they did was terrific.  They painted the used spoiler and the paint match is perfect.  They also removed all the duct tape residue that was there from when I had to tape it together.  And they even washed the car!  Even though I hope I don't need them again, I will certainly go back if I do!
    - Joyce W.
  • Results were excellent!  I would have never believed that the finish could be restored so well.  And it has lasted thru the winter. I washed it recently during one of our "warmer" March weekends, and the finish still has its shine (a testimony to the wax job).  No regrets on the results of this paint finish refurbishment.  I plan on taking the car back to Touch-up Express for a Spring cleaning.
    All work completed per the agreed schedule and price.  No surprises in this area.
    - Bill C.
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Car Paint Shops in Westerville

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