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Clothing Alteration reviews in Westerville

  • A
    It went well. I sew and can do most alterations myself, but I wanted the zipper removed, the dress altered, then the zipper put back in and I didn't want to take that on. They did a great job and I would use them again. It took a week though so plan ahead.
    - LESLIE R.
  • A
    Excellent work. The jacket fits perfectly now, and the work is invisible. The price was very reasonable, and Tam is a lovely person to work with. Her store front is not in Sunbury anymore. It's 12 W. Main in Westerville.
    - Michael S.
  • A
    Perfect.  The work was flawless.  You would think that I bought the pants and jacket as presented.  It took 14 days, but the work wasn't a straightforward task, so I understood.  They wanted to do the work right the first time and they did.  They were extremely friendly and confirmed, more than once, the work that you wanted to have done.  I would highly recommend them to everyone.
    C&M is truly a hidden gem in Uptown Westerville.  They are a little tricky to find because they are tucked in a side alley with not much parking.  They are worth the search.
    - Mary P.
  • A
    It was wonderful. The owner was very nice. I have used them before and this time when I went in and did not have cash. Since I was picking something else up, they told me I could pay when I came back. She was so very customer oriented. Like I said, I have used them before and will continue to use them in the future.
    - David H.
  • F
    I really tried to get hold of her numerous times, all via email.  After seeing how thrilled people were with her services I contacted her via email from her website.  She responded right away asking for pictures of the chair I wanted upholstered.  I sent the pictures that day.  No response.  A week later I sent them again.  I got a response saying she couldn't see the pictures.  I sent them again, and I got an response a day later with an estimate which was very acceptable to me.  I've sent her about three messages since then trying to arrange services and I've gotten no response.  I honestly think she has bitten off more than she can chew. A simple "I can't do this for you now" would have sufficed.  Now I've wasted a month on trying to find someone to work on my chair and have to start over.
    - ALICE J.
  • B
    They didn’t go well this time. I’ve been going there for a long time and then, in a reason, the quality of their service did sullied. They actually all take the pants in a way that I could no longer wear them at all. They took my clothes altered and basically minted, I can’t use them. They should do a lot more attention to detail. They deliver when they say they will.
    - ROBERT L.
  • B
    I have had a fine experience with them. The owners are very friendly. They did a good job and I was satisfied with the finished product. I took the dress in and they had it for two-three weeks. I was in no hurry so that was a good timeframe. The only thing I would think they could improve on was that each time I came in, I had to find someone to help me.
    - Holly S.
  • A
    Did a fabulous job !  Jeans were so professionally hemmed; looked like I had bought them at the store. My dress skirt also was very professionally hemmed. Can't wait to wear the clothes. I am shorter than the short lengths so always must have alterations done. I will use LA Cleaners for all of these services exclusively ! Very impressed with everything 1
    - Suzanne R.
  • C
    l always used this shop for my alterations (which are many) and for the most part, have been pleased. The prices are high but the quality was ok and it was at a convenient location. The last time I was there, I took a suit that I needed for a conference out of town. I was told it would be done at a certain time (which was the night before I had to leave). I ask if they were sure it could be done b/c if not, I needed to take it somewhere else since it was important to be done on time. I was assured it would be completed in time. It was not done when I pick it up and more importantly, I was not notified it would not be done. No suit for my speaking engagement. Not happy. Additionally, several times I have had pants hemmed, the thread becomes undone and I have to go in to have it re-done. They always do the re-work at no charge, but it is very inconvenient to go back into the shop.
    - Tammy D.
  • A
    At drop off they fitted and offered suggested alterations.  Return time was approximately 10 days (given the 4th of July holiday there was a slightly longer turn around time).  I called the morning they were expected to be done and they were.  At pick up they had me try them on to confirm that the fit was satisfactory.  I would use them again. 
    - stacy g.
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Tailors in Westerville

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