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Tree Service reviews in West Liberty

  • C
    They happened to be in the neighborhood and asked if they could remove a tree for us. The job that they did was good. For the marjority of the work, they did exactly what they said they would do. They used a chipper to cut up the small limbs and left the larger limbs in the yard as we discussed.

    I have called them repeatedly to have them come out and complete the removal of the trunk. Each time I get through to someone they promise me that they will have someone stop by at a specific day and time. As of now, no one has shown up. At this point in time they don't even pick up their calls anymore from me.

    Because I was going to be gone upon completion of the job, I paid them in full. I regret paying them in full before the job was completed.

    On the contract it was stated more than once that if there was any damage they would be glad to take care of it. They took great care to make sure that the tree limbs over the house did not fall onto the house. They accidentally knocked off a decoration that was on our chimney and they have yet to replace or reimburse us for this. They also allowed a large limb to fall onto our asphalt driveway which caused damage. We have not been reimbursed for this either.
    - Clint M.
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Tree Services in West Liberty

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