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Angie's List

Greenhouse reviews in West Chester

  • F

    After I got to the Mason location I was told that they do not carry that topsoil there, I would have to go to Montgomery Rd.  The person also told me that he does not answer the phone there and all calls are transferred to the Montgomery location and this is always happening where people think they are talking to someone at Mason but in reality they are talking to someone at Montgomery Road.  He then told me to call the Montgomery Rd location and tell them about it because they won't listen to him.  He implied that this happens often. When I called the same phone number, Mason's phone number again, I asked to speak to the manager.  He told me that the person I spoke to was new and didn't know any better.  Ohio mulch use to be the go to company that I always went to for all my major gardening needs.  However between never really knowing what location you are talking to and the Hauk Rd location never answering the phone, they have become more of a problem than a solution.  I will never use them again.


    What a waste of my morning.


    - Joseph C.
  • A
    They were courteous, knowledgeable and very helpful in us picking out the right trees for our backyard. They took the time to explain the different kinds of trees we will be getting and how best to take of them.
    - Michael R.
  • A
    I have purchased three trees from Pinecrest and have had great customer service. One of the trees was not tied down right from when they planted it and the tree broke in two places during a bad storm. Pinecrest did replace the tree and we just had to pay to have it re-planted.

    After buying our third tree it died after only being in the ground three months. Pinecrest guarantees there trees and plants so, they came out and took out the died tree. They plan on replacing the tree in the fall when it gets cooler.

    I highly recommend doing business with Pinecrest Nursery. They have great trees and plants and great customer service.
    - Debra T.
  • A
    The professionals at Natorps make it so easy to choose the right plants. The quality is always great and they stand by their guarantee. I love their annual outlet sale, their employees couldn't be more helpful.
    - REGINA S.
  • A
    We contacted Grandma's Gardens (one of three we contacted) to propose a design for the front of the house. The landscaper (Jerry) came to the house, determined what the parameters were we had in mind, and drew up a plan. It was by far the best and most economical of the three we had made. Later, he invited us to the greenhouse to describe in great detail what each plant was, its seasonal displays, etc. We had them install it. They made the beds, added appropriate soil, planted/moved plants as appropriate, and did a beautiful job of mulching. They are fabulous, even in the winter! The crew was knowledgeable, friendly, careful, and quite artistic.
    - DAVID U.
  • A
    Good price, good service. Very nice and helpful!  Good personality! I will definitely have them back.
    - Jean B.
  • A
    They charge about $250 per tree.  If you have to have them cut down because they die, you pay a lot more than that.  They were really quick once I called them and the man was very nice.
    - John - JoEllen D.
  • A
    They arrived within three days of purchase to plant the tree. No issues.
    - John V.
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Greenhouses in West Chester

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