MASON TV SERVICE

A114 REVIEWS

Founded 1998 • Angie's List since January 2007

Angie's List certified badge

Hours

Sunday
13:00 - 16:00
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
10:00 - 14:00

Company Contact

6393 N. WINDWOOD DRIVE

West Chester, OH, 45069

Description

2 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES APPLY. ASK ABOUT ANGIES LIST DISCOUNT....

Verified Reviews

114 Total Reviews
Read reviews by category
TV Repair (107)Stereo and Home Theater Systems (13)TV Service - Cable (5)Appliance Repair (2)Appliance Repair - Small (1)
Showing 1-10 of 114 reviews
A

RATED

12/05/2019

Mark returned my call within 15 minutes and was able to provide service the same day. He was very knowledgeable and professional. Service call change was reasonable. Thanks Mark!

DESCRIPTION OF WORK
Clothes dryer

CATEGORY appliance repair

COST $75

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/02/2019

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RATED

11/04/2019

Mark was at our house the next day and was very knowledgeable and professional.

DESCRIPTION OF WORK
Refrigerator, microwave and disposal looked at.

CATEGORY appliance repair, small appliance repair, tv repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/02/2019

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RATED

01/09/2019

Fixed flat screen TV for less then $200. Has been working fine since the repair.

DESCRIPTION OF WORK
Fixed flat screen TV

CATEGORY tv repair

COST $190

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/27/2018

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RATED

09/11/2018

He figured out right away what the issue was and told us how to fix it.

DESCRIPTION OF WORK
TV connection did not work

CATEGORY cable tv service

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/29/2018

A

RATED

06/30/2018

My experience with Mason TV Repair was great. He came twice to my house, once to determine the problem and then a few days later with parts. He was quite professional, explained what he was doing and showed me the lights that were burnt out on my tv. The repair was done in a timely manner and I was very pleased with the whole experience. I would definitely use them again.

DESCRIPTION OF WORK
Television repair

CATEGORY tv repair

COST $175

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/28/2018

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RATED

06/08/2018

EXCEEDED ALL EXPECTATIONS!!! After a storm left 4 of our appliances broken, our insurance required a licensed technician to evaluate the items and report. Mason TV were the first ones to give me hope! They answered first call, worked around my schedule, was punctual, professional, polite, and very knowledgeable!!! They are amazing. He was great and will definitely be giving his information to anyo...

DESCRIPTION OF WORK
Evaluation of broken appliances

CATEGORY tv repair

COST $150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/04/2018

A

RATED

01/06/2018

Holy Cow... talk about exceptional service that exceeded my expectation. TV died on a Saturday morning. 3D TV that is 4 years old (LG) and didn't really want to "throw it away" and get another one. But who to call? How long is this going to take (expecting no less than a week). Saw all the good reviews for this company so I called Mason TV service. To my surprise he could come the same day. He set...

DESCRIPTION OF WORK
Repaired LG TV Power Supply circuit board.

CATEGORY tv repair

COST $175

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/06/2018

A

RATED

01/01/2018

Things went great. He was courteous and explained what he was doing while I watched. I am a retired engineer and enjoy learning so i watched and asked questions. He showed up on time and promptly did the work and was very kind and professional. I would definitely hire him again if I have any trouble with any of my TVs. After seeing how much work was involved in the LED replacement I thought the pr...

DESCRIPTION OF WORK
LED backlight went out on my LG TV. All LED backlights were replaced. Work was completed in my home and he explained what he was doing while work was done.

CATEGORY tv repair

COST $150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/10/2017

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RATED

12/06/2017

AWESOME! He was so professional and even had to come out multiple times to ensure the TV was fixed. He added his own part to give us a temporary fix so that my son could play his games until he could return with the repaired part. So flexible with the times we had as my husband had surgery on his shoulder at this time. Super nice, punctual, professional, and amazing knowledge and service. We will ...

DESCRIPTION OF WORK
Our large Panasonic Plasma TV needed repair- it would not turn on

CATEGORY tv repair

COST $210

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/30/2017

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RATED

11/01/2017

Better than hoped for! Mr. Mason sent a board out for repair (no longer made), came back and installed it. Unlike others, Mr. Mason does come to the house which makes it so much better than taking it in. He also set up the TV correctly (like it was not before) for HD and correctly hooked up the Bose sound system. Set the remote so it is incredibly easy and efficient to operate the TV, Bose sound s...

DESCRIPTION OF WORK
Problems with plasma tv, would not stay on, immediately turned itself off. Board was malfunctioning and needed repair since replacement parts are no longer made.

CATEGORY tv repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/01/2017