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Caregiver reviews in West Chester

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  • We contacted Cura Care approximately two weeks prior to my departure for a two week business trip.  My wife required a person to be at the house from 6am to 6pm for approximately two weeks and would need help with dressing, bathing, meals, cleaning and transportation to her physical therapy appointments.  We also required help with getting our son ready for school in the morning.  From my first call, they were very responsive.  I spoke to the office coordinator on the phone.  She understood what service was required and answered all my questions in a patient and friendly manner.    She was very good at communicating the services they offered and determining whether they were a good fit for what was required.
    Most of the details were sorted out over the phone, but we received a visit anyway from Sharon, a  RN a few days later to finalize everything.  She was friendly and knowledgeable and was able to take care of all of our concerns.  As we were talking, we mentioned a few other things that we could use help with.
    A day or two later Sharon brought over our caregiver so we could get to know her.  My wife thought she would be a great match and this helped put me at ease for my travel.  After I left for my trip, I checked in with my family via Skype each night after Janelle, (our caregiver) left for the day.  My wife and son could not say enough nice things about Janelle.  She was kind, considerate, hard working and conscientious.  She and my wife bonded and they were sad to part after the two weeks.  All her needs were taken care of and the house was clean when I returned from my trip.  Frank, the owner, even arranged to  have my lawn mowed while I was away!!  This was up and beyond the call of duty and it allowed me to focus on my family instead of chores when I returned.
    Overall,the service was great.  The prices were competitive with other company's who offer these types of services and I would highly recommend them to individuals looking for this type of service.
    - Chris H.
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Caregivers in West Chester

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