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Flooring reviews in West Chester

  • A
    Floor Coverings International - Cincinnati
    In January 2019 we had our entire house re-carpeted using Floor Coverings International, Katie Fitzgerald was our representative. This includes 4 bedrooms, living room/dining room, family room, finished basement, 2 sets of stairs. We are extremely happy with our choice to go with Floor Coverings International. We spent significant effort shopping for our carpet, including the typical stores and another home-based organization. Katie was very professional and knowledgeable. She brought samples to our home and gave us great guidance in selecting our carpet. At first I was concerned about someone bringing samples to us (potentially limiting what we had to choose from). But she had more than enough samples to satisfy us and help us find the perfect products. We were extremely pleased with the installation crew which is such a critical part of a carpeting project. They were very respectful of our home and they did a great job. Last but not least, we are incredibly pleased with our carpet. It looks and feels beautiful.
    - Dianne M.
  • A
    Floor Coverings International - Cincinnati
    Floor Coverings International did a fantastic job from start to finish! Katie Fitzgerald came to my home with samples and after discussing my needs, gave me some wonderful choices that were perfect! The price was great too! The installers were friendly, they worked fast, and had a great crew for the job. It was a great experience and I would highly recommend them!
    - Lora S.
  • A
    Van Stein Construction
    Bathrooms were remodeled beautifully. Extra work had to be done on the flooring in two where the toilets had leaked. The half bath was totally reworked and looks 1000 times better. Van had really good ideas for everything. Then we decided to have the wall between the family room and dining room knocked down. So HVAC and electrical work had to be done. Tile floors were added to the kitchen, laundry room and foyer. Lighting was added in the ceilings and new blinds and curtains were installed. I'm sure there were a lot more things done, and we were more than pleased with the results. It looks like a new home. Van and the other workers were easy to work with and became friends that you were comfortable having in your home. It was a great experience!
    - BARBARA L.
  • A
    MK Remodeling and Design
    MK was the only vendor (I could find) that could handle the whole house plumbing job and the remodeling of the bathrooms. Detailed estimates were provided and conversations relative to various alternatives, approaches to the project were presented / quoted. It was very convenient, helpful to visit the MK Showroom to view / see / pick-out the various components (i.e.: bathroom fixtures, faucets, hardware, lights, tile, colors, etc.). It was a non-pressure, friendly, consultative approach (complete with financial impact evaluation) to ���scoping out��� the entire project. MK was the ���single-point-of-contact��� for the entire project ��� even for such a complex project. They managed the deconstruction (of the remaining water damage) and coordinated the various portions of the project (i.e.: plumbing, carpentry, electrical, drywall, bathroom remodels, tile, etc.). Over the duration of the project, there were various ���updates��� and discussion on what ���our��� expectations were for the final result. In fact, there were several ���changes��� that occurred after we saw what the finished room would look like ��� versus our expectations. All of these were handled without complaints, irritation or challenge ��� with a very professional attitude / response. Everything was accomplished within the stated scheduled timeframe ��� and the detailed estimates created at the start of the project. Matt (and his folks) were very easy to work with and committed to meet our expectation for the project.
    - William H.
  • A
    Ed's Professional Carpet Installation
    Great he did a great Job ! We had pulled our carpet back due to a malfuntioning sump pump. And we needed it to be reinstalled. I called him, he called back in a timely manor. We set up an appointment. He told me at the time of the call he was pretty busy, but he still squeezed me in. My job was not a huge job so I was thrilled he would even do it. I will recommend him and I would use him again.
    - Cindy C.
  • A
    Kitchen and Bath Innovations
    It went off without a hitch and the craftsmanship is exactly what I needed. My wife and I were in need to update our entire kitchen. We were looking for a remodeling company that specializes in kitchens and has a certified plumber on staff (not contracted). This team designed one of the best looking kitchens I've ever seen and then delivered on it ��� inside the budget and timeline and this wasn't a simple job moving an island, adding plumbing, counters, redoing the floors and adding new cabinets. We couldn't be happier. Really appreciate how in touch with us they were through the entire process.
    - Matthew P.
  • B
    J P Flooring Design Center
    Showed up Very quickly to measure, was easy to schedule measure. Pushed me to front to work with my schedule. Install Job was great. The salesperson never got back with me in additional prices for other rooms, thus they didn't get my business in those. Over 8 weeks now and still was not contacted back with these prices. So I spent an additional $6k elsewhere. The sales person not getting back to me timely is why I won't return.
    - Danielle H.
  • A
    Siegel Design Center, Remodeling & Design
    Our renovation was a challenge as we had a very large space but the layout of the room made the new design a challenge. We worked with several designers and contractors trying to find a design that would work, none we're able to come up with a design that we loved. So we committed to a lesser design and called Seigel to do the work as we had used them before. Once they should up to review our plans they could tell it wasn't our dream space. Instead of proceeding, Andy offered to come over and brainstorm. That turned into a two hour session where we got creative and guess what...we stumbled on the perfect design. From there it was a pretty straight forward process with minor issues. We are extremely happy with the results and would recommend Seigel to anyone.
    - David v.
  • A
    Home Based Carpet & Flooring LLC
    Once again, when they arrived at our home, carpet samples in tow, it was like sitting down with good friends. Both Greg and Judy are so personable that one feels at ease with them immediately, and a foundation of trust is established right from the outset. I believe this is a very integral and valuable part of the service they provide. They did NOT "hard sell" anything. They showed, they explained, they asked questions, they suggested, and they listened. Then together we decided what would best meet our needs within the price limits I had given them. I was delighted both with the carpet I eventually chose (with their help!) and the price at which they were able to offer it to me. On installation day their son Brandon, who manages and oversees installation, showed up on time and just as friendly as his folks. That apple definitely didn't fall far from the tree! Both he and his crew were at all times friendly, polite, considerate, and professional. If they took any breaks other than for lunch, I never knew it. I certainly wouldn't have minded if they did, but I think they just like to keep working until the job is done. One thing that is readily apparent both when talking with these folks and then observing their work: they have an extremely high work ethic. It's very important to them to do the absolute best job for you that they are capable of doing -- and who doesn't appreciate that?? There was a minor issue after all the carpet was down which had to do with a slight flaw in the carpet itself (from the manufacturer). Although it wasn't a huge issue with my husband and I (this was in the basement, after all) Greg and Brandon simply would not rest until they had quickly ordered and installed a brand new replacement piece, the result of which was an absolutely perfect and flawless fix. Like I said, an extremely high work ethic. They hold themselves to a very high standard, and we've certainly dealt with enough handymen and contractors in the past to know that this is something you RARELY find. The end result, both in our basement and on the stairway, is beautiful. We couldn't be happier. As soon as we're ready, we are definitely going to come back to Home-Based Carpets to do our entire upstairs level. We already know they will give us the best choices, the best price, and the best service we could ever hope to receive. These people are absolutely oustanding -- and I can't recommend them highly enough. When they pack up and leave, you kind of feel like you just had a bunch of friends over who took the time to lay some carpet for you while they were there! Thank you Greg, Judy, Brandon, and all who did such a great job for us. May your business continue to thrive!
    - Robert M.
  • A
    Joseph Home Improvement
    Perfect! Joe and his crew did an outstanding job and gave me an absolutely dream master bath! Joe has such an eye for detail and performs an impeccable job. He kept us informed of the progress every step of the way and cleaned the work area every single night. He was always on time and stayed working all day. It was truly a pleasure to have him in our home and I am so happy with the result. I can't wait to use him on another project!
    - Layle R.
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Flooring Installers in West Chester

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