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Dentistry reviews in West Chester

  • B
    Went okay. X-rays were taken and cleaning was performed. The cleaning technician was good but I wasn't impressed with the dentist. I felt like a transaction instead of a customer. He said that everything looked fine which is good to know but I know that I need work done cosmetically. He never suggested anything along those lines and never gave me an opportunity to ask. It seemed like a hurry up, get out, next kind of scenario.
    - John M.
  • A
    Bitewing x-rays were recommended and performed.  Hygienist noted chipped fillings and recommended repair.  After discussing costs after insurance, I decided to postpone repair.  No pressure from staff.  Hygienist was pleasant and professional.  All in all, a good visit.
    - Ronald D.
  • A
    Dr. Koch and his assistant were excellent, communicating details the whole way through. The first step was an X-ray, and they use the digital X-rays which are faster and easier to manage than the older film-based variety, and the quick digital imaging allowed Dr. Koch to show me the specifics of my problem (it was indeed a badly abccessed front tooth) and described the complications associated with my case.
    I believe because it was not a straightforward root canal, Dr. Koch preferred to refer me to an endodontist (Dr. Yonchak, who was also excellent). His staff immediately called the endodontist's office and let me speak to the receptionist there to schedule an appointment that day (it was already 1pm on Tuesday).
    As it happened, the earliest I could see the endodontist was Wednesday around noon (the day before Thanksgiving). That was good enough for me because I couldn't stand the increasing pain over the long Thanksgiving weekend!
    After helping arrange the appointment for me, Dr. Koch's staff emailed a copy of my X-rays and his assessment to the endodontist's office. Dr. Koch gave me an Rx for an antibiotic to help fight the infection, and instructions on how to manage the pain until my visit to the endondist the following day. Long story short, the next day I saw the endodontist and had the root canal (yay?).
    I could not be more please with Dr. Joel R Koch, his assistants and office staff. Very helpful, very friendly and very good at explaining the details along the way. I believe I have found my new dentist, and that's an awesome by-product of this unpleasant tooth problem.
    - Steven C.
  • A
    The Office people were cordial. My dental hygenist was friendly and efficient. She made me comfortable. She did some x rays. Dr. Welland verified that my teeth were ok. I've been with Dr. Welland for 23 years.
    - Frank W.
  • F
    Went in to see what  was causing pain in right side of my jaw.
    Please I am posting this review to advise new patients or old to please be aware of all x-rays
    and ask questions before each one is done.
    I was given a $300.00 bill for just x-rays no other work was do, nothing was wrong and several of the x-rays were done twice! What was really upsetting they knew I had no insurance going in. So be pro-active for your own care and ask questions to see if procedures need when there is no problem.
    - Shonda D.
  • A
    I have been using their practice for 25 years.  They just built a new one which is nice.  The people are extremely helpful and it?s a family owned business.  The doctor is great and he graduated years ago.  He is very good.  

    Their availability is relatively good.  
    - Jeffrey N.
  • A
    They have one of the best dentist and I have been going to them for years. Their service is good and she is an excellent dentist who has a lot of compassion. She really works with her patients. She is one of the best dentists in Cincinnati.
    - Bill R.
  • A
    It is a family dentistry.  We've been going there for 20 years.  They know you by name and they are very friendly.  They are professional and they do a great job.  They explain everything and you feel comfortable there.
    - Kevin C.
  • A
    The people are nice and the office is fine. I don't wait long. They usually get me right in. The location is convenient to my house. He is great. He is really nice. I really like him. The staff is very nice as well.
    - Paige D.
  • A
    Both her and her staff are very friendly and professional. I always feel at ease when I go. The waiting room is very clean. We have never had any issues going to her. And I usually don't have to wait long at all to get in.
    - Harry B.
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Dentists in West Chester

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