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Find Top-Rated West Chester Kitchen Appliance Sellers

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Refrigerators for sale in a showroom

Large Appliances reviews in West Chester

  • F
    RECKER & BOERGER INC
    We purchased a refrigerator for delivery and install guaranteed by the sales person that they are standard and we would have no issues.  We had to wait a week because after everything it was a stock item that has to be special ordered.  It is delivered and is too big for our space and can't be installed.  We are told we can come in and buy another one, but can't get a refund because we paid cash and they can't cut checks but once a week.  So trapped over a barrel and against our better judgement we go back to the store and have a choice of only 2 refrigerators we can get and are forces to choose on.  We have to wait another 2 days for it to get installed and the install it rong connecting it to the hot water supply and it takes them like 2 hours to get it completed not including moving out fridge to the basement..  Now we have to wait for them to fit us in to get the refrigerator reinstalled and our pipe replaced because they punched a hole in it  to install it wrong.  So overall we have 2 weeks 2 lost days of income, damage to the plumbing.  I used to sing the praises of this company but we got better service from another purchase at a big box home improvement store.  The sales person was rude and blamed us for the mistake, her manager was nasty as well and offered no help.  Their receptionist treated me like it was my fault and she was way too busy to be bothered.  and the main manager Eric apologized said he would get some on right out and now 4 hour later nothing has happened zero follow through on all parts.  I can't in good faith ever recommend them again and think they need to look long and hard at their customer service and customer experience if they want new customers and wish to retain the few they have left.

    - Mike B.
  • A
    RECKER & BOERGER INC
    I dealt with Roma (and Allen) through this process. Both were responsive as needed. The only item that was delayed was a special order for a beverage center they normally do not carry (but that I insisted we wanted). Otherwise, they delivered as I have come to expect from R&B.
    - Mary S.
  • A
    SEARS
    The installation was fine. We went to Sears, primarily, for the brand.The overall experience was excellent. The price and quality were excellent. They were punctual, responsive, and professional. I would use this provider again.
    - Robert A C.
  • B
    Geek Squad - Best Buy
    I shopped around quite a bit for several months before choosing to purchase these from Best Buy. I stopped at Lowe's, Home Depot, Recker & Boerger, and some others I can't recall. Lowe's and Home Depot didn't seem to have the expertise and Recker & Boerger just didn't impress me in many ways. Best Buy was very competitive and the staff was quite knowlegdeable. The price haggling went very well, since they reduced the price of the pedestals even after we settled on the washer and dryer prices. They had to order one of the units, which took about 4 days. I'm not sure I would have purchased from them if I had an immediate need, because of this. However, I try to plan these things ahead of time, so I can make a better decision. They got some of the paperwork messed up, so it had to be redone. I chalk that up to a worker who was probably a bit inexperienced with their system. They were very gracious in making the correction. I picked the units up in two separate trips, since I couldn't fit everything in my vehicle in one trip. I received great help in loading, since we had to do a lot of maneuvering to make the boxes fit my vehicle. This was a tremendous help. They also deliver, but I wanted to save the money and pick them up myself.
    - Jeff W.
  • F
    RECKER & BOERGER INC
    VERY POOR IMPRESSION. WE WERE SOLD A DISHWASHER OFF THE SHOW ROOM FLOOR WITH ASSURANCES THERE WERE NO DEFECTS. THEY INSTALLED IT AND IT HAD A CRACKED TUB WHICH LEAKED AND DAMAGED OUR HARDWOOD FLOOR. R&B TRIED TO PLACE THE BLAME ON THE MANUFACTURER AND RAN US AROUND IN CIRCLES FILLING OUT FORMS TRYING TO GET THEM TO PAY FOR IT WHEN IT WAS R&B'S FAULT. WE GOT RELIEF ONLY WHEN WE WROTE TO MR. ROEKER PERSONALLY.
    - GREG O.
  • A
    RECKER & BOERGER INC
    SINCE I WAS DESIGNING A KITCHEN, THEY TOOK THE TIME TO WORK WITH ME TO GET EXACTLY WHAT I WANTED. I DID GET A 5% DISCOUNT BECAUSE I WAS BUYING MULTIPLE APPLIANCES AT THE SAME TIME. BETTER PRICES THAN NEARBY LARGE ELECTRONICS STORE AS WELL AS LARGE APPLIANCE STORE. SALESMAN WAS NOT "SLIMY".
    - NANCY S.
  • A
    RECKER & BOERGER INC
    It was excellent, the delivery went smoothly, they are very prompt and on time.
    - EDWARD M.
  • A
    LOWE'S
    Good customer service.
    - mona m.
  • A
    RECKER & BOERGER INC
    unknown
    - rich s.
  • A
    Lee & Jack's TV & Appliances
    Worked out fine.  Very knowledgeable.
    - CAROL D.
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Kitchen Appliance Sellers in West Chester

Companies below are listed in alphabetical order.

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    C
  • COSTCO

    1100 E KEMPER RD
    Cincinnati, Ohio
    I
  • IKEA

    9500 IKEA WAY
    West Chester, Ohio