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Garage Door Repair And Installation reviews in Wellington

  • D
    Cleveland's Choice Overhead Garage Door Co
    It started out on the wrong foot, when the installer showed up almost 4 hours late to our appointment. When I spoke with the company, I was told that they use independent contractors to install the doors. I asked to be furnished with insurance information, but it was never emailed to me. I ended up drawing a contact up myself and having the installer sign it. 

    The installer was alone, except for his girlfriend. He was inexperienced, and a job that should have taken 2 hours took 4. He did diligent work, but struggled. I followed his advice to not install new rails. After the job was completed, I operated the door, and could tell the rails were heaving. I called the company and let them know the railing issues, and that I had now decided to have them installed. They said they would consider this under warranty work, and they don't do warranty work on weekends, but they agreed to come and take care of it on a Saturday...which never showed up. The company told me they only had one truck, which was the original installer who I really did not want coming out to take care of this work. We rescheduled again...and they never came out due to the truck breaking down. They rescheduled another appointment, they were late, but then finally sent someone out. 

    The technician came out and informed me that the new rails wouldn't be considered warranty work, that I would be charged...even though I followed the professional advice of the original installer! I sent him home. 

    I called customer service, but I kept getting a call center, and while they were very professional, I really want to discuss with a representative from Fox. I just wish they would stand behind their company and their work.
    - Bonnie L.
  • A
    Sears Garage Doors
    I was impressed with the installers professionalism, politeness, and quality of the work that was performed. I was also impressed at the detailed way in which they described the work they had done and willingness to explain why we should have the old door opener replaced.
    - Kathryn C.
  • A
    All Around Door & Gate
    wonderful see above
    - jeanene c.
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Garage Door Repairs in Wellington

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