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Insulation reviews in Warren

  • F
    CVS Windows and Siding
    CVS tells their customers that they will obtain the proper permits and have their bond registered with local municipalities.
    Please protect yourselves and check with your local building department to see if a permit was issued while this company did any work at your home. As homeowners you could be held liable if a safety inspection was needed and not performed. CVS failed to obtain proper permits and never registered their insurance bond with Warren city therefore making it illegal to perform work in Warren when we signed a contract with them and they refused to obtain these permits and register their bond until forced to by law. They misrepresented themselves and breached our contract on multiple occasions. They promised us a 1 to 2 day install and its now been over 14 months. We were told we would receive a $3000 refund and then they said just dont pay the remaining $800 balance. They advertised and the salesman Mike even gave us a paper that there products are from Alside and everything is factory measured, factory made, factory installed so that nothing could go wrong. Alside would have their own bonds in place but CVS would handle everything else such as permits, their own bonds and any issues we might have. With this information we ordered a sliding glass door with a fancy polished diamond V grove pattern in the glass and a huge 5 lite double hung bay/bow window in Aug, 2013. It has been a nightmare. They did lots of damage to our house including damaging our drywall and the bow window started sagging and tilting outwards because they didn't install a cable support system for 13 months. This has caused bulging on the drywall and creating cracks on the inside of the ceiling. Huge holes were left around the window that are so big regular sized wood trim couldn't even cover the damage and they use of 2 different sizes of 1/4 round trim butted together in an attempt to cover damage, a muddy boot print stain ground into the middle of the unfinished wood window seat. They first told us the whole seat would be replaced later we were told that couldn't be done without causing more damage so they just sanded it down and left it uneven. Shoddy craftsmanship of trim around the window, ordering the wrong window screens, ordering the wrong sliding glass door twice, not bringing the proper color capping that was ordered twice, leaving exterior unfinished and exposed for multiple weeks on the door and window, leaving insulation exposed and our house vulnerable to insects and other pests. Exposed wood on the outside of the window and door with staples that could rust. They put the stopping brackets in the middle of the door covering the fancy pattern. They wouldn't return phone calls or emails from us and the Warren city inspector because they didn't obtain proper permits, and falsely stated they are bonded in the City of Warren as required by law. The installers also left the cable support system still in its package on a pile of mulch we had sitting outside the first time they came in 9/13.
    They at first refused to correct this issue and Warren city head building inspector Christopher Taneyhill had to take the owner of the company to court (we didn't) that was in Warren, Ohio Municipal Court CASE # 2014CRB00433 against Karl Rothacker. They were given many chances by the city inspector to just get the permits and register their bond but these requests went unanswered. After going to court twice the case was dropped in 8/14 a whole year later, as the defendant was in compliance as long as the company paid the fines and obtained the permits. In Aug/14 The first inspection was done and the window failed because they left the cable support system on our mulch and they needed to prove something was holding up this heavy window. The building inspector said the window had to be installed according to manufacturer's instructions. He had the copy emailed to him buy both Ray VanDusen from CVS and Blake Petzold from Alside. He then ordered CVS to come out and remove the capping. If cables were installed recap the window or install the cables then recap the window. Verification was also needed on the seat to make sure it was properly insulated. In late Sept early Oct 2014 it seemed as if CVS knew no cables were installed, they tried to bully us into placing braces under the window because they didn't want to remove the capping and have it verified that the window was installed without cables. We told them we wanted the cables because thats what we paid for and we have a brick fascia and you shouldn't install under brackets on brick walls. Alside/CVS then sent an email with a picture of some other house that wasn't my house, to the building inspector claiming the cable support system cant be installed because of the type of roof I have. CVS left a copy of this email accidentally here 2 weeks later while trying to get me to allow brackets. We sent them an email with actual pictures of our home and a training video from Alside we found online that says how you cant install braces on brick/stone walls. I still wonder who's house that was a picture of!!!!!
    If they really thought our roof was too small to install the cables, is it normal for them to just cap up the window without installing anything and tell the homeowner that cables are up there don't worry?
    The last time CVS/Alside performed any work was Oct 24th 2014 over 1 year since this ordeal started. They removed the capping from the window to reveal NO cables had been installed for 13 months. We believe that the original contractors weren't actually employees from the factory, but subcontractors. For 13 months nothing but the wood frame had been holding this huge window up! To make matters worse on Oct 24th 2014 the factory and CVS installed the cable support system incorrectly doing more damage to our home. When a Warren City inspector Harry Kriner came out on Oct. 24th 2014 and failed the window because it
    obviously wasn't installed correctly, the installers mouthed off to the inspector and Harry just left. How is it possible that factory
    didn't know how to install their own product . A few days later Mike our salesman came to the house uninvited and unannounced and got very nasty with me. Among the things he said was and quot;the window was installed correctlyand quot;, and quot;Ryan doesn't need to be hereand quot; and quot;the inspector doesn't know what he is talking about!and quot; They install 1000's of windows in this area and the inspectors haven't came to any of their jobsites. Mike said they installed tons of windows just like ours the same way and they are fine (so he's saying that they have installed tons of windows incorrectly and against the manufacturer's instructions) There's a lot more Mike said, in fact 55 mins of what he said was unbelievable. ... as we have it recorded while he was at our house in the living room.
    CVS has been to our home with the manufacturer of the windows and door Alside (because part of the sales pitch along with JUST A 1 TO 2 DAY install, is factory measured, factory made, factory installed, so to avoid problems such as these) to our property 7 times to fix the destruction they cause and yet, we have problems that are still unresolved.
    As of today we are left with a huge bay/bow window and sliding glass door that are both improperly installed that has voided the warranty and the window without capping and stress put on the truss tails from the cables being installed in the wrong spot. The sliding glass door with the fancy pattern is upside down and because they installed it opening the wrong way the first time cold air leaks from the bottom.
    The window is a huge safety liability and concern. It is something we would have to disclose when we sell this house because the window failed inspection 2 times, we could be sued for not disclosing this information to potential home buyers. or even be asked to have the window replaced at our expense. That makes everything we tried to do worthless. Any home improvements done to your property without a permit does not increase the value of your home. In fact it can actually decrease your home's value.
    This is why we can't just let it go, as I'm sure many other home owners have. We called around to different city building departments and discovered it's not just Warren City that they failed to register their bond with and they have not obtained permits in years. How many other home owners in this area are facing potential lawsuits they may not even know about yet for safety issues caused by this company's negligence? This could be a potential class action lawsuit for failure to obtain permits, the customer is paying for the company to pull these permits. Is CVS claiming the cost of permits to the IRS for their own tax purposes? There could be lawsuits from safety issues, destruction of property from improperly installed products (like cracked drywall) or faulty windows leaking insulating gas, voiding the warranty from improper installation because I'm sure we aren't the only family who CVS failed to do the right thing by
    - Christina D.
  • A
    Boak & Sons Inc
    They were very professional and did a nice job. They were reliable and showed up on time and didn't leave a mess. They did excellent work. I would recommend them for sure and would absolutely use again.
    - Alva R.
  • A
    Boak & Sons Inc
    Honest, inexpensive, timely, professional. 4 star across the board.
    My husband had just been released from the hospital after having his hip replaced. So, since he was going to be home I didn't feel it necessary to take the day off of work and left him home to handle the insulation job. The two young men that did the job were most helpful in moving furniture, and numerous other large, heavy items that were in the way of the walls that were needing holes drilled in them to insert the insulation. My husband was not able to help them at all as he was on crutches. All living space areas of the house had to have the holes drilled on the inside of the house. They moved all necessary furniture, drilled the holes, replaced the furniture and cleaned up any dust or debris from the drilling and insulation process. What I really liked was that all of the holes drilled they kept low on the wall so you really don't even notice them. Most are behind furniture. We've yet to paint over the patches because it's just not noticeable. We'll get to it the next time we paint. We have an attached garage and they moved everything out of the way, even the garage refrigerator, to drill the holes and insulate where needed. Of course, replacing everything and cleaning up any debris.
    This job was done over 2 years ago and we did notice a significant reduction on our home heating costs. The job will pay for itself in a few, short years. Very pleased overall and would highly recommend!
    - Kimberly M.
  • A
    Everguard Home Insulation Inc.
    The men installing the attic insulation did a great job! Very courteous, clean, overall, very nice to work with. Prices were great.

    Although the subcontractor who installed the subfloor insulation was also clean and did a good job; there was a miscommunication or disconnect because the appointment was scheduled between 730-830 am for arrival. The day of the job as we are waiting, I get a phone call from the guys doing the subfloor insulation and he states that appointment time is a mistake, and that they can't even be at the house until 9:30.  

    Overall, i would still recommend the company ( I already have to a friend of mine) and we are very happy overall and think they did a great job.
    - Shaden M.
  • A
    Millik Insulating
    It was very successful
    - Cheryl M.
  • A
    Boak & Sons Inc
    They helped me get a rebate on my insulation and help with all paper work.
    - Mary M.
  • B
    Boak & Sons Inc
    - Gary R.
  • A
    Boak & Sons Inc
    they came within 4 days of the estimate, very professional, when a small error happeneded they were quick to fix it.
    - Kristina H.
  • A
    Boak & Sons Inc
    Everything went well. The quote was good. I had got return phone calls and they did the job real quick. They came when they were supposed to and finished up in just over an hour.
    - Richard D. T.
  • A
    Boak & Sons Inc
    The job went smooth , quicker than expected,  workers were professional  and courteous.
    - Richard D. T.
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Insulation Contractors in Warren

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