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Interior Design reviews in Urbana

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  • Did such a great remodeling job for sister so we tried, Did such a great job for us we had them do another one! Mr. Durst and his staff are super at guiding a project both in design and execution that we saved thousands of dollars and actually picked up space we couldn't use before-expanded closets and shower stalls. Remodelled 3 baths and 1 kitchen for us, tile floors, cabinetry, granite counters, installed appliances, electrical, nothing seems to be outside their area of expertise. They make sure you are delighted in the outcome.
    - Ed J.
  • Contractor (Tim) provided a free estimate and set a date a little over a week out to start the job.  He ended up slipping the job a week, but always kept me informed of when he would arrive to work around my schedule.   Laid down protective sheeting on areas of the home they needed to travel through and minimized their traffic by passing materials through basement area windows. 
    Job was accomplished very professionally over a few weekends. Happy with the work and would hire TSH for any jobs in the future.
    - Alan S.
  • Responded quickly, has completed interior and exterior work for us appropriately and satisfactorily and reasonably. We are continuing to use him on more properties. Would highly recommend. Also his office was efficient in responding to us as well.
    - Catherine D.
  • I called for the estimate and Bill came over as agreed. He gave me an estimate of 1565.00 to paint, and I furnished the paint for $265.00 totaling the amount to 1825.00. The estimate was provided on 07/29/2013, but Bill could not schedule the job until August 26, due to he said they were busy until then. The agreement was for August 26, 27, and finish on the 28th. He called on the afternoon of the 23rd of August to say they were still busy and he would have to reschedule. I had arranged for time off work, so the late notice was not convenient because I work at home. It was rescheduled for Friday, September 9th. FROM THE TIME I RECEIVED THE ESTIMATE IT WAS 6 WEEKS UNTIL THEY STARTED THE JOB.
    The remainder of the job went as follows: Prep work CONTRACTED AND PAID FOR  was as follows: 1. Wipe down and dust all surfaces to be painted as needed. THIS WAS NOT DONE IN ANY ROOM. 2. Fill nail holes, make minor repairs, and caulk all cracks if needed. This was done on the first day when they were doing the living room and hallway and the ceilings. THEY DID ABOUT 50% OF WHAT SHOULD HAVE BEEN DONE. What is worse is some of the nail holes they FILLED IN were NOT sanded down and are lumps.  Other places were just not done. 3. Repair the ceiling in the hall bath and prep to paint. THIS WAS DONE HOWEVER I SHOULD HAVE HAD THEN PROVIDE DETAILS OF WHAT EXACTLY THIS WOULD BE. 4. Repair various nail pops. AGAIN I SHOULD HAVE ASKED FOR WRITTEN DETAILS OF WHAT THIS MEANS BECAUSE THE WORK IS NOT ACCEPTABLE. They did take a light down from the kitchen ceiling, which took about 5 minutes, and they did some caulking in the kitchen, and in the bathrooms, but it doesn't look professional either.
    The PAINTING 1.) Apply one coat of customer provided paint. Some surfaces may require two coats. THIS HAPPENED, HOWEVER, I COULD HAVE HIRED ANY JOE/PAINTER TO APPLY PAINT TO THE WALLS AND CEILINGS FOR WAY LESS THAN WHAT I WAS CHARGED; and, I was provided two painters on the 9th, from 8:30am to 4:30pm, and one painter on the 12th from 8:05am to 4:45pm. The other painter arrived at 10:30 and worked until 4:45pm as well. They were rushing to complete my job because another job had been scheduled for the next day. SO, I WAS CHARGED FOR A 2+ DAY JOB BUT RECEIVED LESS THAN 2. Also, I showed the one painter, John, my cabinets in the bathroom and the fact that someone had painted around it and you could still see the unpainted wall. He replied, "Oh, we're better than that!" Well, it TURNS OUT THEY'RE NOT because they did not do this. I HAD TO CALL AND ASK THAT THEY COME OUT AND DO THIS. When the two men came on Friday  to remove the cabinets and paint, One was a TRAINEE. (At this point they had already cashed my check.) Later, I noticed that the  cabinet they removed in the hallway bathroom had scratched the wall in two places that  I will have to touch it up. THIS IS NOT PROFESSIONAL. (Note: I had EVERYTHING out of EVERY ROOM including some furniture from the living room and EVERY PIECE OF FURNITURE from my son's room) 
    Upon the paint drying and cleaning up, I was VERY DISAPPOINTED. There was splattering of paint in my master bathroom on the vanity, floor, toilet cover and seat cover, and the towel racks. Also, the same in my other bathroom but to a lesser degree. And this was THE SAME COLOR PAINT AS THEY PAINTED WITH; and to note that these colors have NEVER been used before in my home so it was this painter and not someone else. In my kitchen there were paint splatter on the laminate floor (AND I'M STILL CLEANING THIS OFF). There was paint from the hallway bathroom on the handle of my oven door and a drip on the floor. A drip of blue paint from my living room was dried on my area rug in my kitchen. I had to take a pair of fingernail clippers and clip it off. In fact, I'm not able to get the paint off my towel racks in either bathroom and will have to replace those at MY OWN ADDITIONAL EXPENSE.
    Bottom line is I WOULD NOT RECOMMEND THEM OR REHIRE THEM. No one called to follow up after the job was done because THEY KNOW WHAT THEY DID. .......I DIDN'T HIRE AND PAY YOU FOR A "GOOD ENOUGH" JOB, I HIRED YOU AND  PAID FOR A PROFESSIONAL JOB. 
    In conclusion, the job was mediocre at best. The work was rushed so they made a mess with paint splatter, they did not do a professional job, or all the contracted work. After 6 weeks of waiting for them, I deserved better for what I paid for. Again, I could have hired ANYONE to do the work they did at a lot less cost, AND,  for the work done (or not done), AND  the paint mess; I would NOT REHIRE OR RECOMMEND THEM. They should even return some of my money. 
      
    Additional note: I read the reviews from 2012, which were good. There was a bad review that Bill stated was unfair like someone who was difficult to please and wanted more that what was contracted. I believed this because I too work with people and provide the same service to everyone regardless. I regret this decision. Either I was wrong or they are not the same company in 2013 as they were in 2012. 


    - Susan A.
  • We were wanting to get some painting done before we had carpet installed and before we moved in to our house.  They managed to squeeze us into their busy schedule.  They started on time and actually finished ahead of what they thought.  They were very professional.  They were there two days and cleaned up each day leaving the area better than they found it.  The rooms look great.  I will use them again!
    - robert c.
  • We called US. Pro Painters on a Monday afternoon and they scheduled an appointment to see what we wanted done and provide a estimate on Wednesday. We were pleased to learn that they would be able to begin the job on the following Monday, arriving by 8:00 or 8:30. Mike and Chuck arrived about 8:30 am. on Monday 2/13/12. They spent the morning doing a thorough job of preparing the walls. The dining room had dated wallpaper above the chair rail. They carefully cut out any bubbles and smoothed out the wall. They applied primer and two coats of paint, which covered the wallpaper completely. The painters did a very professional job on all of the rooms and left the work area clean when they left. They were both polite and professional.

    We would certainly use US Pro Painters for future painting needs.
    - Gerald M.
  • He completed everything from patching drywall to painting the entire apartment to minor repairs in plumbing and electrical. He completed in the time frame he gave me and did what he said as well as completed a few minor other items not on his list for a nonminal additional cost.
    - Catherine D.
  • They were very personable and did A great job painting. They were very time efficient and cleaned up their mess when they were done, I will 100% be calling them again when I need more painting done.
    - Dallas B.
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    - Catherine D.
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    - Kevin W.
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Home Interior Contractors in Urbana

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