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Recent Furniture Reviews in Upper Sandusky

  • A
    High Point Cabinets
    We searched for more than a year at different cabinet providers including the box stores and ready to assemble cabinets. We just could not find nice cabinets to fit our new kitchen. We almost went with one of the box stores but after haggling over the price and dropping many of the amenities due to price we decided to research custom cabinets. We found High Point Cabinets through Angies list and was impressed with theirs rating . After speaking with Dave we felt comfortable with him. He spent several weeks with us just helping us design a beautiful kitchen that was functional and family friendly. He gave us many tips to make our kitchen perfect. His price was good for custom cabinets. It was a little above the box store price but we got way better cabinets. Daves timeline for kitchen cabinets was precise. His installers were very professional and thorough. They went above and beyond to make sure we had everything we needed. I was impressed that it only took 3 days to install my kitchen. Overall the project took about 5 months including the design process. It was very easy to contact Dave. He always promptly returned our calls and answered any questions we had. Overall the project went very smooth. There was one major hiccup in the process that I feel needs to be mentioned. Our kitchen island "in my humble opinion" is the most beautiful island I've ever seen. However with it being an 11 foot island, it was difficult to design it to fit my slab of granite so I didn't have a seam. As a result we had the change the measurements of the island and make many adjustments. This is standard I'm sure and would have been okay if it weren't for the next issue. Once my kitchen was fully installed the granite people came out to measure and informed me that I needed supports under my island or else my granite would crack. Well I already had chunky posts in both sides and was upset that the granite installers waited until measuring to tell me this. If they would have pointed this out sooner it could have been easy to change the design of the island at nobody's expense. Dave was very helpful. He made us three columns to fit under our island and had the paint matched. We picked them up and my husband installed them with no problem. My only tip for you as a consumer is to be sure your granite installer speaks with Dave through the process with the drawings to prevent this type of mishap. It would have saved us a lot of worry. Overall I would definitely hire Dave again. He's an honest man and went above and beyond to give me my dream kitchen.
    - Ceresa M.
  • A
    American Freight Furniture and Mattress - Lima
    we went out there to purchase a sectional and recliner. It did take a bit of time to actually get the furniture due to the items having to be shipped to the Lima store. They gave us updates on a regular basis as to the status of it coming here. All in all, they treated us with EXCEPTIONAL CARE AND PROFESSIONALISM....DAVE TAYLOR DOES HIS CUSTOMERS VERY WELL INDEED...AND THE FURNITURE...WOW FOR QUALITY TOO.
    - neal w.
  • B
    I contacted Truman's Fabric and Foam about possibly getting an estimate on my couch that I wanted to get an updated look, they were very nice and informative telling me if I could take some pictures of my couch from different angles and email them to there email address they would give me an approximate estimate on what it would be to complete the entire couch before I come and check out there fabrics in there store. I waited about 3 days for a response and was surprising happy with the total cost that they gave me.
    - Steven M.
  • D
    1. On delivery dented the Refigerator's door- had to be replaced (no issues got it done in a timely fashion) 2. Had some problems with the Microwave and called to have it looked at in home and repaired as required. Took 4 visits and 90 days to get the problem solved and still had to call them back since the Mocrowave was making "funny" noises it had not been making prior to them working on it. (still does and the metal is loose on the touch pad - however, it does work) 3. Refrigerator's in door ice dispenser not working. Over 2 months and several phone calls and no less than 4 service tech visits and still not working. My basic issue is that while Tracy's does sell excellent equipment and have a friendly staff on the showroom their service after the fact is so poor I'd never buy from them again- it's just too much of a hassle. I can understand parts being on back order and not every problem is obvious or easy so more than one visit might be required. What is very disturbing is the lack of follow up on their part just to keep me informed of what the status of my work order addition to the problems not being solved.
    - Jay O.
  • F
    Our SubZero fridge was needing serviced and they came out once in April, but with the wrong equipment.  Rescheduled for May 5, 2011.  They came and proceeded to try and charge the refrigerant.  I had agreed to pay for the yearly service at the first visit in April and which would have covered the appointment in May.  So, whey they finished "charging" the coolant, they told me they didn't bring the paperwork for the yearly service and would have to pay that separately, an additional $75.  On May 15, 20011 with company at the house and more on the way for the weekend we woke up to the SubZero temp in the fridge being 46 degrees.  I tried calling Skip Tate's Appliances, but on the got the answering machine.  He called later, but by that time we had already  called another company who came out and found the technician had done $300 worth of damange to the coolant.   Still have the part they removed due to the damage.  I called Skip Tate up and let them know what had happened  and asked for a refund on their "repair".  He agreed to refund the money.  That was 2 months ago.  We have talked talked 4 times and he's lied about the check being sent and now no longer returns phone calls.   I wouldn't let them touch another item in my home if they were the last repair service in the world.
    - Anne S.
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Custom Furniture Makers in Upper Sandusky

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