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Furniture reviews in University Heights

  • A
    George Knotek
    Superb work. We were gifted a Steinway Model M Studio Grand Piano, but it was not in the best shape. George came over and assessed the piano, thoroughly explained the work he would have to do on it, and provided a detailed estimate. He also showed us pictures of work he had done on other pianos. He took care of making arrangements to get the piano to his workshop and bring it back. The whole process was very smooth. When the piano was returned, it in beautiful shape. George had completely repaired the mechanical aspects of the piano, but he also refinished the piano wood, which had been previously pockmarked with scratches and damaged. Also worth noting...while George was working on the piano in his workshop, he saw that components of the piano showed evidence of heavy moth damage that he did not see when he made his original estimate. Consequently, the repairs took longer and were more extensive than what he had planned for. It's a testament to his work and business ethics that George did not budge from his original estimate and increase the cost, despite the fact that he had clearly spent extra hours and done extra work. We would definitely hire him again, and plan to use him for all of out general piano tuning and maintenance needs.
    - Lauren T.
  • A
    michaels fine woodworks
    Mr Michael Bruce is not only a true professional but extremely creative, responsible and kind. He faced the challenge of the adaptation of our kitchen counter top (from the 60's) to fit a new model of cook top. He was always proactive and receptive. Looking at his portfolio, his work is not only "practical and well designed" but also looks like he loves to work with wood. His input in design and materials was priceless.
    - Antonio M.
  • C
    Bill Kap Piano Company
    I've attempted to work with Mr. Kap twice. Both times, the responsiveness to my initial message was unsatisfactory (F) because of a very long time delay. I was kept waiting so long that I began to look for a different service. In the first case, I was eventually called back before I made the effort to book a different tuner. The technician arrived on time and was very courteous and professional. However, I do not believe the quality of the work was worth an A; I would give it a C because the upper register of my piano was out of tune when the gentleman left my home. Although I could hear that there was a problem, I needed to return to work and didn't wish to go through the hassle of re-booking, so I just didn't say anything. In the second instance (several years later), my initial message was never returned. I eventually booked with a different tuner and am delighted with his services. So I will not be seeking Mr. Kap's services in the future.
    - Reza B.
  • F
    My husband and I chose Bloom Brothers because a repairman that we use for our appliances said we need a new dishwasher and recommended Bloom Brothers. It started out fine with a date scheduled for installation--When the installer was putting in the new washer, the door of the dishwasher fell off and chipped some molding on the cabinet. We certainly understood that this sometimes happens and were told that the dishwasher would come in the following Monday. Without going in to greater detail, that did not happen-- and that I would receive an update. By Monday afternoon, we never received a call to update us. When I called and spoke to our salesman, he said "we're waiting on the truck, etc." No apology for not updating us or for the damage done to our molding. Since, this was the second day I rearranged my work schedule to be available for the delivery, my husband and I cancelled the purchase and are getting a refund on our credit card. Perhaps because this was not a very expensive purchase, (we can't afford a higher priced dishwasher), Bloom Brothers felt that it was not worth more courtesy or attention. I have used Angie's List for years, and this is the first negative review I have ever written. VERY disappointed and now we have to also pay for the small repair to our damaged molding.
    - ELLEN T.
  • A
    Bridget McWilliams Appraisals
    Bridget is extremely knowledgeable about fine art, decorative arts, antiques, and jewelry. She is an accredited appraiser. She explained her fee up front and gave us an accurate estimate on how much it was going to cost to have our collection appraised. She also recommended several venues to sell the pieces that we no longer wanted to have in our collection in a way that we can maximize the value of what we would be selling. She was extremely polite and pleasant to us, I would definitively work with her again.
    - Ronald G.
  • A
    High Point Cabinets
    The quality of work that High Point Cabinets performed was outstanding. They used very high quality materials and the cabinets and doors came out looking great. I was impressed with their ability to design a custom piece and they really helped in the process of choosing the materials that would be used in the work. The installers were also great, very professional. It was a pleasure to work with them and I would hire them again.
  • A
    Bill Kap Piano Company
    the crew was very friendly and careful with my baby grand. They arrived on time and loaded the truck in about 15 minutes. The piano arrived safely without a scratch. They were very patient while i tried to position the piano just right in the new house. Mr. Kap was a delight to speak with on the phone, too!
    - ANNE R.
  • A
    Greg's Piano Forte
    Everything went fine. Greg came promptly at the scheduled time. He spent about 45 minutes tuning the piano. For a while we talked and he responded to some of the things I had heard about how often one should tune a piano, whether it was harmful to wait too many years between tunings, why concert halls tuned pianos before every concert, etc. Greg was very patient and pleasant. He even soothed my conscience about not playing as often as I used to.
    - Lee and H.
  • A
    Eden Finishing
    William was awesome to work with and very responsive and flexible. i was thrilled with how the table and chair turned out, was the exact color we discussed and would definitely take future business to William. It took a couple tries to get a quote, but i think how busy Eden is speaks highly of their work! I am so glad I had Eden refinish my pieces. The turnaround time was also outstanding, we hardly even noticed the table was gone before he returned it looking brand new.
    - Holly J.
  • A
    Eden Finishing
    I had hired William Eden to refinish six solid maple, mid-century library tables at my former place of work, and the result was so terrific that I decided to hire him to refinish my kitchen table. As with my prior experience, I was very impressed with Bill's work. He is terrific! Our refinished kitchen table looked better than when we bought it new. I highly recommend Bill and would hire him again.
    - Cristine R.
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Custom Furniture Makers in University Heights

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