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Recent Septic Tank Cleaning Reviews in Twinsburg

  • A
    Toilets would not properly flush or fill back up. Sanitary Septic Tank came out within the hour of placing my call. They pumped out both tanks, I thought I only had one tank. Then they asked me to flush the toilets, the water was not going to the Primary Tank. They knew I had a clogged line. They called another employee who came out promptly with the snake device. They unclogged the pipe and on the next flush cycle, the water flowed into the primary tank. I should mention that I had two plumbers out for 2 1/2 hours, looking for the source of the problem, why the toilet was backing up. They never once said, let me check the septic tank. Thank you to Chuck, he knew my called needed immediate service. The were Professional, Courteous and a very fare price for the work completed. Thank you,
    - Tammy M.
  • A
    The service person arrived within the scheduled time. He was professional, courteous, efficient, and took the time to answer all my questions. I've never owned a home with a septic system before, so i had a lot of questions. He took his time and walked me through everything. It could not have been any easier.
    - Robert K.
  • A
    Supeck Septic Services LLC
    The inspection showed the system to be in excellent condition and resulted in a renewable annual inspection and as needed maintenance service contract as required by Portage County at a very reasonable price of $155.00 per year.
    - James W.
  • A
    Fantastic! Bill and Brian were so thorough! They walked us through everything and explained where they found issues and why, also pointed out the positive things. They went over and above doing the job right, covering every basis of an inspection. You could tell they absolutely knew what they were doing. They were professional, punctual, quick to respond and most important ethical. I would recommend Absolute Home Services Every time!
    - Laurie S.
  • A
    Pro Plumbing Air & Electric
    Came right on time on Sunday afternoon. Quickly diagnosed problem and new exactly what to do to remedy. Roger was very friendly, very helpful and knowledgeable. Did a great job. Definitely would recommend them.
    - Gregg S.
  • C
    WyattWorks Plumbing
    They came out and gave an estimate. We went over everything we wanted done. Only took a few days we had the fnancing for the job. We have called numerous times to get the project started. We have left messages. We have sent texts. We told them this is on a deadline. There will be fines orherwise. We were told it is hard ti get the permits in our city. WE NEED THIS JOB DONE ASAP AND HAVE MADE IT CLEAR. I BELIEVE THEY HAVE OTHER JOBS THAT ARE MORE MONEY. HELP US.
    - Sparkle B.
  • A
    Approved Plumbing Co
    Sharon from their company was very professional, laid out the terms, and made arrangements for an appointment for a service call within a short period of contacting them. She quoted a price for the service call and indicated that additional costs would be quoted on a per job basis. Frankly, if it had not been for Sharon's involvement, I don't think I would use this company again in the future. While she was professional and helpful, the service technician was less so and I was very disappointed in how he handled the service call. He arrived timely, I explained what was needed, and he then told me that the charge would be at an hourly rate rather than a flat rate. I contacted Sharon and she indicated that they would ensure everything was handled consistently with what she had told me. He stated that this would save me money in the long run. I disagreed-especially when this job involved turning on the well and then running water at each faucet to make sure it was working. A good deal of his time was spent walking up and down the steps and around the house turning on faucets and checking toilets. I could have easily done this myself and saved money. I also expected him to have drained the lines that had antifreeze in them prior to running the water. This did not happen at all-he just turned the water on. A second issue was that he told me he needed fuses to start the well pump and he did not have them. I had to make a quick trip to a hardware store to buy what he needed. When I returned, he had opened up the septic tank covers and looked at the components and removed the sump pump from the pit. I didn't ask him to do this so I was surprised that he had done so. I suppose I should give him credit for making use of his time while I was getting the fuses. Lastly, I asked him to look at the hot water heater and he attempted to re-connect some wiring. I later found the wiring diagram for this model and found he had connected the bottom thermostat incorrectly which probably explains why the breaker kept flipping for it. Finally, he left his gloves and the box from the fuses on the floor and made no effort to clean up or replace the covers on the septic tank. Small matters, but I was surprised by this after reading what a great job other techs have done elsewhere. They did honor the Angie's List coupon discount. Overall, I believe that my experience would likely have been better with a different technician. If it hadn't been for Sharon's involvement, I think I would have ended up being very dissatisfied with my experience. This was a good learning experience for me and I'll know how to better prepare for a plumber's visit in the future. I've given an overall A rating because I believe my situation with this service tech may have been unusual given the circumstances, and Sharon did everything she could do as far as following up and making an effort to represent their company professionally.
    - Vicki M.
  • A
    Tim Frank Septic Tank Cleaning Co
    It went very well. Don was very informative in regards to septic tank and septic field care and maintenance in addition to doing a fine job.
    - DUANE K.
  • B
    it took a week for them to come out. no problem. Mike could not find the tank right away so he left after about fifteen minutes. and said another fellow would be out later that afternoon who would find it. no one ever showed and no one showed the next day and no phone call I called them and asked if they where coming or not or if they decided this was to involved for them to do or what. so I finally got a call saying they would be called out the next day. The fellow came out he found the tank in about five seconds and took about thirty minutes to dig it up. He re covered it and said one of the other guys would come out to pump it. two more days till someone finally made it out to do that. Now all these fellows were great! every single one of them which is why I would have them come out again but I think maybe because this was not an emergency it was not very efficiently run. at least that is the way I see it. But like I say I would not hesitate to have them come out and pump my tank again specially now we know where it is at!! They know there stuff that is for sure. good group. Maybe better run for an emergency than a routine cleaning.
    - William S.
  • A
    WyattWorks Plumbing
    Late on a Friday night, out hot water tank broke.  We were resigned to spending the weekend taking showers elsewhere until we could get an appointment early next week.  However, we were very fortunate in contacting WyattWorks Plumbing who sent a technician that same day.  I assumed he would order a new hot water tank and return on Monday or Tuesday to finish.  In fact, Benjamin installed a new one immediately on a Saturday late afternoon and early evening.  He was knowledgeable, skilled, clean, and courteous.  Couldn't have asked for more!  We highly recommend this company.
    - Mark S.
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Septic Tank Services in Twinsburg

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