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There are 51 highly-rated local flooring installation.

Flooring reviews in Troy

  • A
    Remodel Plano LLC

    Bobby and his team did a very nice job on our master bedroom.�� As part of the work to get the new flooring, they had to remove the toilet.�� After the job was completed a few months later, we discovered a leak and after informing Bobby, he immediately had his master plumber out to inspect and found the cause was due to the rubber ring under the toilet was the fault.��

    The good news was Bobby was fair and upfront that it will be covered under him.�� He quickly had the master plumber correct and reinstalled the toilet to fix the leak.�� The next day had his team of drywall to remove and repair the water damaged drywall including painting.��

    We are glad to be working with an honest and responsive contractor.�� ��

    - Thean Y.
  • F
    Lumber Liquidators - Dayton
    I would not recommend Lumber Liquidators to my worst enemy.  I bought and installed my flooring about 4
    months ago, and within a month we started seeing bubbles appearing all around the edges of the boards.  This is not the first time my father and I have installed lament flooring, and we followed the directions and took every caution to make sure the flooring looked perfect as we laid it.  There has been no leaks, or abuse on our end.  After contacting Lumber Liquidators with my issue and filling out the disclosure statement and sending pictures, I spoke with James L. whose only concern was to try find out how they could get out of their 30 year warranty that came with the product.  After he argued with me for 10 minutes I then requested to speak to a manager.  I was told the manager was busy and I would get a call back.  I waited two days and never got a call back.  So I then called again and requested to speak to a manager, once again I got the run around and was told I would get a call back. Two weeks later and still never heard back from anyone.  Finally after calling the store and expressing extreme frustration, I got an email explaining that ?seam swelling? is not covered in the warranty as it could be caused by moisture.  There has been no leaks or moisture on this flooring.  The worst part, when I went to the store I told the salesmen that I wanted flooring that would be very durable as we have two labs and a baby.  I was sold on the flooring I purchased because the salesmen explained that he has two big dogs himself that drool and spill water on his lament flooring, and he has never
    had an issue.  Another guy pulled out a scrap piece of the flooring and started smashing it with a stapler to show how durable it was.  I spent $2100 for flooring I was sold on for being extremely durable, that comes with a 30 year warranty, and in a matter of 4 months looks like crap. They won?t value their warranty, or even assist me in replacing the flooring.  This has been such a horrible experience that I have gone out of my way to spread the word on Facebook and other social media.  Once I did this,
    others came to me with similar horror stories from Lumber Liquidators.  Find another source for your flooring if you know what?s good for you!
    - Brandon G.
  • A
    Bockrath Flooring & Rugs
    We had over 3,000 square feet of carpet installed.  Brent on the sales team was excellent and VERY knowledgeable. He is truly a carpet savant!  He was on top of things and realized our very short window for installation was a challenge and made it work.  He was simply the best!
    Matt coordinated the delivery and was an absolute joy to work with.  He even cleaned the carpeted steps in the garage, and we didn't ask for that!  He was just going the extra mile, something that you can tell he does often.
    The installers were professional, tidy and trustworthy.  They worked well together and you could tell had been working together for many, many years.
    I would recommend Bockrath to anyone.  They are the most customer service oriented group of people I've ever had the pleasure of working with.
    Keep up the good work!
    Cindy in Troy
    - cynthia a.
  • A
    My son in law had installed the flooring but he hadn’t done the finishing work at the edges, so they finished that up for me.  They finished a new door installation and did that type of work.  I had them before, where they opened up the wall between the kitchen and my family room and help remodel my kitchen.  They have done a lot of different things for me.  I rate them highly, because I never had anyone that was more exacting on their work.  He had done the work in perfection, excellent on clean up and taking care of the matters.  There was nothing left here when the guys were done with their work.  I can’t beat them, they had replaced a roof for my sister, repaired my son in law’s parent’s home and they have done all kinds of work.  They are just great.  It’s just a little company but they take care of everything.
    - MARCIA P.
  • F
    Guaranteed Home Improvements
    I called. They promised to call me back the next day to set up a visit to get an estimate. A week later, I have yet to receive a phone call.
    - Shari A.
  • A
    - Mike L.
  • B
    The Floor Store
    It went pretty well.  I had to wait over 6 weeks to get them here.  They worked turned out very nice!
    - Pat Q.
  • A
    Bockrath Flooring & Rugs
    Brent, salesperson was extremely helpful in selection. ��Installers were prompt and neat. ��Very professional.
    - Barbara L.
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Flooring Installation in Troy

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