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Rooter Right

Founded 2009 • Angie's List since April 2012

C Rated | 4 Reviews

Description

Rooter Right is a 24 hour on call business that serves all your plumbing needs. We have multiple trucks in differnt areas at all times. We accept cash, checks, money orders, and credit cards. Mention this ad and recieve 20% off your first service....

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Verified Reviews

A few reviews for this pro…

F

RATED

05/28/2015

Was unprofessional.   Had to drive him down to hardware store to get parts he did not have.  He got the wrong parts.  Had to drive him back then he realized he had the right parts.  Had new machine to try to thaw frozen pipes.  Did not know how to work it.  Had to help him start it.  Should not have bothered  it did nothing. Had a leak in one of his fittings.  Called and scheduled for him to come ...

DESCRIPTION OF WORK
Minor plumbing.  Attempt to thaw frozen sump line

CATEGORY plumbing,drain pipe

SERVICE PROVIDER RESPONSE

Rooter Right always strives to leave customers satisfied and in the instance we failed to do so and we apologize for that. [Removed Member name] did call to set up a follow up appointment and gave the option of a Sunday that we could not make, we should have done a better job of following g up with him to find a day that worked for both parties and in that respect we failed. However, in regard to ...
F

RATED

11/18/2014

Sam was supposed to start on Sept 2, 2014 and finish by the end of that weekend (Sept 7).  Tuesday, Sept 2, his excuse was that his co-worker called off.  Wed, Sept 3, he forgot he had school.  Thurs, Sept 4, meeting in Detroit that lasted longer than it should have.  Fri, Sept 5, his truck broke down.  He finally made it over Sat Sept 6!!!  Since we cannot get our drywall put up until our plumbin...

DESCRIPTION OF WORK
Brand new plumbing in my entire house, new construction.  I needed all new pipes, drains, vents, etc...

CATEGORY drain pipe

A

RATED

09/30/2013

Sam was very nice, professional and on time

DESCRIPTION OF WORK
installed a new gas line for a new dryer

CATEGORY drain pipe

A

RATED

05/16/2013

Very pleased with the work that was done.  Digging in clay is no easy task and Sam left the yard in very good shape considering the dig was 250 feet!  Based on our initial meeting with Sam decided to offer him the job although he had no feedback.  No regrets at all with our choice!

DESCRIPTION OF WORK
Replaced collapsed drainage pipe 250ft from house to ditch.  Returned phone calls promptly and finished on schedule.  Offered assistance and advise before replacement.  Explained entire process and options available to fix the problem. 

CATEGORY excavators,drain pipe

Services Offered

Drain and sewer cleaning, sump pumps, digging and trenches, toilet replacements, faucet replacements, garbage disposal installation & water mains.

Services Not Offered

Rooter Right does not have a set list of things we don't do. If you have a question just call the shop and we will be happy to discuss what you want done and come give a free estimate.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
20%
Emergency Service
Yes
Warranties
No