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Total Quality Construction Ltd

in business since
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19 reviews
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on Angie's List for 6 years
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3315 Centennial Rd
Sylvania, OH

About Us

Total Quality Constructions offers a wide variety of home remodeling services from additions to whole house renovation. We have direct access to experts in a wide variety of specialized trades like kitchen and bath designers, architects, engineers and green building techniques. We pride ourselves on bringing the most experience available to your home remodeling or new construction project. All materials and specialty products used are purchased only from the most reputable and professional manufacturers, which allows us to keep our quality high and your cost down. Plus, since we manage the whole process from design to build, we ensure a quality result in every remodel or new home constructed. Understanding Total Quality Management The term “total quality” was used for the first time in 1969 at a conference sponsored by Japan, America and Europe. The terminology referred to wider issues such as planning, organization and management responsibility. The Japanese further explained it was “total quality control”. The Japanese continued to explain it was “company wide quality control”, and described how all employees, from top management to floor-level workers, must study and participate in quality control. The West was slow to follow, and did not begin until the early 1980’s when Total Quality Management (TQM) began to surface. Since 1969, the International Standardization Organization (ISO) 9000 has become the internationally recognized standard for quality management systems. ISO 9000 is comprised of a number of standards which specify the requirements for the documentation, implementation and maintenance of a quality system. While today we are now turning to Six Sigma as the new standard, some argue many of the tools and aspects are the same. However the main difference is the that path to quality is now clearly mapped out in six steps (Leadership Commitment - Customer Focus - Strategic Deployment - Integrated Infrastructure - Disciplined Framework and Education and Training).