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Computer Repair reviews in Sylvania

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  • Update: 29 Jul 13:
    Two weeks ago the system redeveloped a small programming bug that occurred previously and was easily and quickly fixed.  However, HTS ceased responding to phone calls (and failed to make promised callbacks) and emails requesting service appointments about two weeks ago.  My understanding is that HTS has also ceased responding to other customers as well.  Consequently, despite their original excellent job, I can't recommend HTS any longer.
    Overall, now downgraded from "A" to "D" because although the the original work and cost were excellent, long-term support has disappeared and response to this customer is now nonexistent.

    (Original response:)
    Very responsive to the quote request.  Offered a range of hardware alternatives as part of the quote process.  Hardware installation took a day, with excellent cleanup and minimal household disruption.  Very polite and knowledgeable crew.
    Post-installation support was good, starting with routine followup calls in the days after installation to assure satisfaction.  There were manufacturer programming updates and tweaks that were required in the weeks following hardware installation as we got deeper into the full capabilities of this complex (to me) system, including adding additional hardware and programming additional functions at my request.  No problem.  The response was excellent, and some updates and tweaks were accomplished remotely without the need for an in-person service call.
    Cost: not the lowest cost, but not the highest either.
    A note:  for a system of this type that controls multiple functions including speaker zones, two monitors, Apple TV, Roku, internet radio, etc., it's reasonable to expect some post-installation work that involves obscure and detailed programming to get to "just right".  James and his crew did a great job, answered all of my questions and fine-tuned the system to my satisfaction.
    - Keith Z.
  • Excellent experience. Met with Todd Gaylord to discuss our ideas and based on his suggestions and a visit to the store we worked out a plan to accomplish our plan. I performed some of the work myself and Jamieson's staff were very accommodating and helpful with any questions. They have a ton of experience to draw on and willing to help any way that they can. On the day that the 2 installation technicians arrived the professionalism and helpfulness continued. All in all, high quality service and very professional staff.
    - Gregory B.
  • I had Georges Radio and Antenna Service put up a tower for me. They do all types of antennas, tower, dish, ham radio and TV. I had an antenna motor that failed and I bought one and they installed it for me. They are cost-effective and timely and excellent quality of service. They are knowledgeable and safe - this was climbing a tower so you want someone who knows what they are doing. They have experienced personnel. The guy that came out was Andrew Slawinski. He's the guy that I deal with on the phone when I need tower repairs or anything.
    - Matthew M.
  • The Lamp went out under warranty of HDTV. Best Buy could not send out a technician for a week. After speaking to the manager I was able to get someone to come in 3 days. Installed new lamp in TV to my satisfaction.
    - SUZANNE M.
  • Awesome, great work.  Very friendly.
    - Brynne F.
  • They are kind of expensive.  If we use Best Buy, probably we are going to pay more than we need to, but they are convenient.  The quality of the TV is excellent.
    - David L.
  • If there are any issues don't hesitate to talk to the owners....customer service and satisfaction is their top priority. Two great businessmen.
    - Robert S.
  • Sold just what I needed with a reasonable price. Had a date for installation but they had an opening for installation service sooner and worked me in.
    - Richard A.
  • Performed as expected.
    - SUZANNE M.
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Computer And Electronic Services in Sylvania

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