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Professional Work reviews in Sugar Grove

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  • My guitars had been seldom played for a few years, and before deciding to keep or sell them it seemed wise to first have them professionally evaluated and adjusted or repaired as might be necessary. I had previously noticed Signature Music's store in Lancaster, and preferred a low-key and local guitar specialty shop to do the work, so I stopped in first with my acoustic. (The owner) Dick's greeting and demeanor was a more than welcome cross among a classic shopkeeper, long-time guitar lover, and old friend (who also happened to be a fine guitar player). Though clearly busy with the holiday season, he took the time to immediately look at my guitar and discuss how well he was familiar with the brand and model. He carefully examined the neck, and asked about what I preferred in terms of playability and action along the neck/strings; he then suggested what adjustments he'd do to make it right...including demonstrations with unique tools. It was clear that he enjoyed what he was doing. I subsequently brought in a hollow body electric and solid body electric, and he did likewise with them as each needed various fine tuning tweaks. The results were outstanding; the guitars certainly sounded and played much better than I recalled. When I found that the hollow body's jack was a bit too temperamental, I took it back and Dick very carefully repaired it on the spot for no additional charge (he had previously suggested replacing it eventually, although he didn't have the exact style replacement it needed). Dick also takes the time to simply discuss music old and new, the music business, players, and music venues and events with his customers. I eventually purchased a new acoustic amplifier that he highly recommended, and am very happy with its quality and sound. To describe his shop and approach as a bit of a ?throwback? is done so with lots of respect and appreciation?
    - Doug & Karen P.
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Professional Services in Sugar Grove

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