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Family Doctor reviews in Strongsville

  • A
    Zelis, Dr. Brian D.
    They are very accommodating with our appointments. Even after we got our flu shots, they were able to get us in the next day when we got sick. They are great! We recently moved out of the area but we still go to Dr. Zelis!
    - Chester S.
  • B
    Zelis, Dr. Cynthia
    Her preventive care is very good. The office staff is very nice. The office is very busy though, but they are all very nice. If you are trying to get a well checkup, they are so booked up, but if you are sick, they will get you in.
    - Douglas C.
  • C
    Cleveland Clinic Strongsville
    It was very close to us. The doctors were lousy; some of them were not that good. I'm not sure if I'm going to go back there because when we changed insurance, we went to a new internist and he did blood work on us. We didn't know that we had to do a year-end test and he found out that my husband had extremely high protein and he had to do a 24-hour urine test.

    It takes a long time to get an appointment, like several weeks to see the internist and three months for a specialist. The office environment is very good. Sometimes, the doctor wouldn't want to hear anything else except what we came in there for and say we'd have to come back. The staff is friendly. Their billing was lousy; they didn't show the credit card balance and it was so hard to figure out what they were doing with the insurance and everything. I hate it.
    - Sharon G.
  • A
    Cleveland Clinic Strongsville
    Things went okay. I wasn't particularly thrilled with the doctor. We just didn't click. She was good at communicating and letting me know what was going on. But, she/her nurse didn't always listen well. They ask if there are any prescriptions that needed refill and I had a couple. The second one was not put in as I requested.
    • This doctor also sees my 10 yr old daughter and she seems better with her than with me.
    • The wait wasn't long for my appointment or for when my daughter saw her.
    I had blood work done. The lab wait was a bit long but the blood draw was painless.
    We went to get our flu shots in October and there was a bit of confusion about allergies. But they eventually resolved it to our satisfaction.
    The one area of annoyance has been with billing. When my daughter went for the first time, they didn't put in the insurance correctly so we started getting calls about getting help paying our bills when we actually never even got a bill yet! It took a few months to get it straightened out.
    I will use the Cleveland Clinic again but will probably see a different PCP.
    - Katherine S.
  • A
    Zelis, Dr. Cynthia
    They are very professional and very thorough. She is just excellent and we really like her. There are a group of doctors and I've met with each one of them and they are all excellent. There are times we've had to wait. Sometimes we get in and out quickly and other times we don't. We will definitely continue to use her.
    - Dawn E.
  • A
    Kaesgen, Dr. Anne
    This was my first appointment with Dr. Kaesgen and I was super happy with the appointment. I'm sure the fact that the appointment was first thing in the morning helped with the timelines. She listened patiently and answered all of my questions. She seems like she's not as quick to just prescribe medication, if the patient is willing to do a lifestyle change to remedy a medical condition. I appreciate that because being younger, I am not interested in being on medication for the rest of my life if I can avoid it. I plan to continue with her as my primary physician for some time to come.
    - Steve B.
  • A
    Waters, Dr. Judith
    Office staff are friendly, however it is hard to get through. Once the appointment is set up they run fairly close to schedule. They are efficient and the physician is friendly. She always explains any concerns in a way both medical professionals and the general public can understand.
    - MELANIE W.
  • D
    Ideal Health of Strongsville
    At the beginning when they were just starting out 6 or 7 years ago, they seemed to go overboard to try to keep you as
    patients. Soon the calls started from the office, saying The Dr. just wants you to come in because he's worried about you! Another office visit. This becomes a trend, calling you in for a check up just to refill one prescription, and the check up amounts to nothing. Just a chat with the Dr. They will discourage you from asking for certain vaccines, or tests that you feel should be repeated after a number of years, for serious conditions you have been previously diagnosed with (not by Ideal Health).
    - dennis l.
  • A
    Waters, Dr. Judith K.
    She is conscientious and very professional.  She is easy to relate to as doctors are.  I think she is a very good doctor.  She's very busy, so sometimes we would have to wait for long.  Hers is a large family and there are a lot of doctors in the family.  I am pretty sure her husband is a dentist.  I would recommend her.
    - Denise H.
  • B
    Ideal Health of Strongsville
    I would give them A's on function and facility. I would give them B's on my experience. The first doctor I saw there was very good. I didn't like the doctor who replaced him and I ended up with. They have best doctors around. The doctors who aren't the best are still better. Their specialists are top notch with an exception. I would use them in the future.
    - Sarah W.
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Family Doctors in Strongsville

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