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Window Replacement reviews in Stow

  • A
    Ohio Home Improvement
    The final result was absolutely awesome. The job was started on time and completed in 5 days with meticulous attention to detail. OHI is a superb company to work with and we trust no one else for work done inside and outside our home.
    - Larry K.
  • A
    Home Exteriors Roofing, Siding and Windows
    Great! Their owner was great in providing timely and reasonable estimate without all the B/s many window companies try. Their installers did a great job during each installation. They were friendly, on time, quality finish and great cleanup. Only negative is it took multiple calls with scheduler for both the patio doors and windows to check availability and finally schedule installation. I would definitely use them again and recommend to others.
    - Mark K.
  • A
    Universal Windows Direct
    It went great! Jaimie Herold was our sales representative and she was a pleasure to work with. She took the time to completely understand what it was about our existing windows that we don't like as well as what we were looking for in our new windows. We live in a condo community, so there are many restrictions on what type of windows we can have. Jaimie made sure that the windows she quoted us not only met all of the requirements of the home owners association, but also all of our requirements. She knew that we were working on a strict budget since we are in the middle of another home improvement project and wanted to have these installed before winter, and she worked with her boss to get exactly what we wanted while staying in our budget.
    - Michael J.
  • A
    Universal Windows Akron
    Extremely well. The installers were efficient , very clean and knowledgeable . They listened and responded to any concerns I had and went out of their way to make the transition easy. The cleanup was great. I
    - Mary Lou P.
  • B
    Universal Windows Direct
    The salesman, Josh V, was outstanding. Each time I had a problem he worked hard to resolve it. The installers worked very hard in very hot weather. It took a long time for the removal of old windows/slider and to install the new ones. The biggest issue I had was they left after installation and didn't do a walk around with me. This necessitated two returns to fix what wasn't done correctly the first time. Stickers aren't removed and windows cleaned on installation by this company, but I did this myself. I also cleaned up the nails and outside frame scraps. What I couldn't fix were scratches and caulk problems, so the installers needed to return twice to fix these and other problems such as foam insulation on my back deck & railing which had to be removed. Quality of windows is very good. I would use the company again, ensuring they did a walk around prior to leaving and fixed items not fixed. The second time they returned I wasn't home (it was all outside work) and I would insist upon being home next time.
    - Becky R.
  • F
    Universal Windows Akron
    I was aghast at Mr. Pianecki's lack of professionalism. He trashed talked other window replacement companies. When I asked him to explain how his company's windows were better he'd revert to saying other companies were crooks, etc. If I asked him to not talk about other companies, he'd say "you asked." I didn't ask him about other companies, just his. I asked if he had any promotion on Angie's List and he said the only thing he cared about Angie's List was that I give him an outstanding review. The other issue was I need permission from HOA board to install. He started trash talking HOA boards, saying how board members' egos caused them to put unnecessary restrictions on owners just as a power play. He seemed very annoyed I wasn't going to place an order immediately. He priced the windows and left. I called another Universal Direct provider (like the product, didn't like the salesman's approach) and found Mr. Pianecki's MSRP quote was $2300 higher than the quote for the same windows & door from the same company. I wouldn't use Mr. Pianecki's company due price inflation and criticism of competitors.
    - Becky R.
  • A
    Home Exteriors Roofing, Siding and Windows
    Perfection! So, THIS is how professional contractors work! I plan to rely on Home Exteriors for new windows, door replacement, roofing needs, and anything else they do that I may need. The owner Gary is professional down to the minute detail, and the crew who did the work was amazing. Nicest, most thorough team ever. I would give Home Exteriors an A+++ if I could!
    - Jill G.
  • C
    Complete Home Services
    They forgot to clean the interior of 5 windows.... The sills were to be included but either not done or not done well.....all-in all you get what you pay for so I have no issues, but I would not use the service again
    - Bob T.
  • A
    Joyce Factory Direct
    From the time we contacted Joyce Factory Direct to the end of installation of our windows everything went very smoothly. The salesman came within a few days of our call. He was very professional and knowledgeable. He answered all our questions and even matched the price of another company we were considering. Our windows were ready earlier than expected and we set an appointment for installation date for after we returned from our vacation. Matthew and Caleb arrived on time and started to work immediately. They covered all areas around the windows and explained what they were going to do. They were courteous and friendly and even my dogs loved them! They finished the job in one day and cleaned up like they were never there. Joyce Factory Direct is a great company with good quality products. We will definitely use them again for our next home project.
    - Kathy P.
  • A
    Window Universe
    Window Universe was terrific! I made the appointment for Lance to come out for an estimate. He was prompt, courteous, and professional and in less than an hour, took initial measurements. and gave me a very reasonable quote for double hung, energy efficient windows and a quote for the glass block windows. Kevin, their installer, followed up with measurement verification, and the windows were ordered. The office staff kept me informed each week as to the status of the order and the anticipated arrival date. They contacted me by phone within a couple of weeks to set up the installation date which was done proficiently and professionally by Kevin. For each appointment I had with them, they arrived early or right on time and I also received a reminder phone call and email on my appointment date and time. The office staff was totally responsive if I called with any questions and got back to me promptly. I would highly recommend them if you need new windows, glass block, doors! ! Kudos to Dustin, Lily, Shelly, Lance and Kevin for their consistently fine service.
    - Nancy D.
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Window Replacement Installers in Stow

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