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Home Improvement reviews in Stow

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  • The estimator came out right away, gave us a price, and we paid a deposit. The project was done in a very skillful and professional manner and took only a couple of hours. The carpenter cut out the damaged portion of the sill and installed a custom fit new inlay of treated wood. We are very pleased with the job and everyone was great to work with. We will definitely contact R. C. Norman for some bigger jobs when we are ready to go ahead.
    - Carol G.
  • They had to dig by hand because the drain was located in a space only abt 4ft wide at the edge of the property. They did not expect to find it as badly damaged as originally estimated when they snaked out the drains. The broken area was completely flattened for abt 8ft or so. They had to replace the connection to a downspout that came into the yard drain at this point as well. They had squeezed the job in before starting a much bigger and longer job already scheduled for the week, but continued to work this one even as it just kept getting worse. Josh stopped to let me know when he realized it was going to be a bit more than estimated, as they had not yet found the entire extent of the problem. I gave the go-ahead for the extra cost. They worked quickly, fixed it and cleaned up after themselves. They also lifted as much of the grass as they could in pieces to put back down on the top when they refilled the trench. Excellent job. Lots of patience with panicky homeowner as the length of the broken drain got longer and longer. Have worked with this company for 15+ yrs, and have always come back to them when needed.
  • Need new heat pump and furnace.Technician was Greg Browning, who was very good and friendly. He took time to show me what the unit should do but it did not do it. Recommendation a new heat pump and furnace. He set up the appointment for a estimate on a new unit. Very helpful!!!!
    - Estel S.
  • The work done by this company was great! The crew that did our siding was professional, curteous and always cleaned up after themselves. The work they did was superb and looks awesome. Bob was great at staying in constant communication with us each step of the project.
    - Catherine B.
  • It went really well. We called them on a Sunday when the sump pump stopped working after some heavy rains and loads of laundry. They came out the very next morning at 9am on Monday to replace the pump. Jeremy was very helpful in providing tips to avoid overloading the pump going forward and how to monitor the water.
    - Andrea B.
  • Brown services were very professional and punctual when they cleaned my house. Over the weekend, we have a lot of family staying with us and friends over for a party and they did a fantastic job cleaning all the rooms in our house including carpet and floors.
    - Rob S.
  • Exceptional. I am proud, (albeit also sad) to be the only organic yard in my neighborhood and have the greenest, lushest yard to prove its prove its effectiveness. Hopefully, that will evoke others to care as deeply about the environment and tomorrow, as well.
    - cheryl g.
  • It went great! Jaimie Herold was our sales representative and she was a pleasure to work with. She took the time to completely understand what it was about our existing windows that we don't like as well as what we were looking for in our new windows. We live in a condo community, so there are many restrictions on what type of windows we can have. Jaimie made sure that the windows she quoted us not only met all of the requirements of the home owners association, but also all of our requirements. She knew that we were working on a strict budget since we are in the middle of another home improvement project and wanted to have these installed before winter, and she worked with her boss to get exactly what we wanted while staying in our budget.
    - Michael J.
  • They responded by phone almost immediately when I entered my info on Angie' site. They were at my house the next day and gave me a quote. My job was small and they quoted me their minimum. It just so happened this was the amount I had in mind. Arrived the following week at the expected time. Cleaned up after themselves. Did exactly what I had expected.
    - Dennis S.
  • He did give a written quote. However, he had no computer skills and was unable to send an electronic quote or fax to the insurance adjuster, so I had to handle that. When quoting, he mentioned that he had a 2 week vacation coming up but then indicated that he would be doing the floors afterwards. He said he would call when he got back from his vacation. Three weeks passed and no phone call. I called or texted once a day for a few days and he finally got back to me and said he had other jobs to do that would take 2-3 weeks. He had never mentioned this before that he had other work to do first. He said he would contact me. I waited two weeks and no contact, so once again I texted once a day (nice friendly texts) and it took several days for him to call back. He said he had some sort of illness so it would be longer. He promised to call me that Friday. Once again Friday came and went and no contact. I have politely texted him but no response. I even called his business partner (listed on the BBB page) to let him know I was trying to contact him. She said she would speak to him. No phone call. It has now been over 7 weeks that I've been waiting with my things in boxes and my furniture packed away. He has repeatedly mislead me about the timing and never called me when he promised he would. I am just totally frustrated and have nothing. Now I get to get on another contractor's waiting list because I don't feel I can trust him anymore.
    - Cynthia O.
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Home Improvement Services in Stow

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