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Roofing reviews in Steubenville

  • A
    Classic Exteriors
    Michael James Classic Exteriors 67422 Natures Way St. Clairsville OH 43950 Dear Mr. James, We wanted to write to let you know how pleased my husband and I were with the roof your company installed on our 1929 brick home in Steubenville Ohio. From our first meeting with John Gianangeli, things went very smoothly. John was very knowledgeable in roofing materials, styles, types of features, and most importantly what procedures our installation would entail. Then we could see a complete picture of the scope we were signing up for. You handled new plywood, water and ice protection, dimensional shingles, ridge vents, and removal of asbestos shingles. Also, we have to say that the crew we had, supervised by Abraham, did an excellent job! They were so professional and conscientious with their work and it showed in the results. Our neighbors gave us so many compliments on the new roof. People stopped us while we walked our dogs to comment on the new roof. In fact, we were so happy with our experience with Classic Interiors that we called John back that same week to install gutters for us. Again, we were pleased with the good work that Gutter Guys, your contractor, did for us too. We highly recommend your company to any our neighbors, friends, and family that need roofing or gutters installed. Please pass this positive feedback to all who were involved with our project. Sincerely, Paula & Joe Greer Steubenville OH
    - Joseph G.
  • F
    Allen Taylor Roofing Inc
    My experience with Allen Taylor Roofing was not so good. We had agreed to replace the rear roofing shingles of the house & removal of all the old flashing trim on the second story & install new on both front & rear of the house. The rear flashing trim & shingles turned out half way decent but that is all that was done. I got a call from them wanting to be paid, I said I would be happy to pay up but when are they going to finish the job? The lady on the phone said the job was completed. I then told her the job was not finished because they never touched the front of the house for removal & replace all the old flashing. She says I'll have to get back to you. A guy calls later & said Allen Taylor is out of town & only had written down work to be done on the rear of the house. I said we had agreed that the front flashing would be removed & replaced as well, he then said he'll get right on it & complete the job. So one day I get a call that they were at the house finishing the flashing work on the front & would I meet him there to have a look & pay the balance. The crew were in process of still working on the house & we walked around to the rear to inspect the work. There are 2 plumbing vents on the roof that the new shingles were put on & I noticed one vent pipe leaning at a 45 degree angle & I asked him, is that pipe broken? He gets a ladder, gets on the roof & touches it & said it's stable & should be ok. In my mind I new that pipe had to be broken since it is a metal pipe. So I had to leave & I paid the bill thinking everything we agreed upon would be done Some time later I went up on the roof to check out that pipe & it is indeed broken. The guy "head of the work crew" straight out lied to me! I knew that rain water would leak down onto my kitchen ceiling & something had to be done quick so I cut a hole in my kitchen ceiling to see if I could fix the pipe & then I could see the broken pipe was busted in half that they had broken. While looking at the damaged pipe, I noticed daylight coming from the second vent pipe. So I get back on the roof to see where the daylight was coming from. The rubber collar was cut so poorly that it looked like a 1st grader did it with a pair of scissors & was Not even close to a good fit. I couldn't believe what I was seeing! This is the kind of work that I paid for? Finally I repaired the 2 vent pipes my self because I couldn't wait if I didn't want more damage from rain leaking in. Also they never finished the flashing on the front of the house as to what we agreed on,' it was more like a quick patch job.
    - William H.
  • A
    PETRELLA CONSTRUCTION
    I contacted several roofers in November 2016 to get an estimate on a new roof. Several companies told me that it was to late in the season to do a new roof, they weren't even willing to come and give me an estimate. Petrella Construction (John) called me back and I expressed to him that I really needed a new roof put on before the first snow fall. He came out the next day and took some measurements and contacted me within a week to give me the estimate. Two days later I gave him the go ahead on the roof and five days after that he was there on time at 7 a.m. with a crew of about 8-10 guys. I have no idea what time they finished because I got home from work at about 5 p.m. that day and my roof was completely finished, everything was cleaned up and they were already gone. Not only did he complete my roof in one day but he went above and beyond to fix an area the could have been a reoccurring nightmare for me. He built up and area so that the rain/snow wouldn't lay in the valley anymore (picture included) and cause my roof to leak. I definitely recommend you to hire John Petrella. I am completely happy with the time frame, his professionalism and with the work him and his crew did and he genuinely seems like a really nice guy who cares. I also forgot to mention that I am pretty sure that my roof probably cost a little more than what I actually paid because the area that he fixed for me was not included on my estimate but he did not charge me more than what he estimated!!!! Thank you very much John, I really appreciate all that you did!!!
    - Darlene E.
  • A
    Machen Home Improvements
    Jodie Machen is an outstanding workman and job manager. Our home is a old steel-baron era mansion from 1929. It needed a new roof and significant association flashing work. Jodie Machen was the perfectionist I was looking for. Not only did he do an immensely careful job, but he was thorough in his communication with me throughout, calling to touch base not just on formal aspects of the job, but also on convenience questions. His personal presence on the job made sure that his standards translated to his work crew, and together they presented a polite and professional group who I felt very happy to have around my little kids. I would unhesitatingly recommend this company! As an aside, Jodie Machen also fixed a difficult plumbing problem for us, so I suppose he would be great for other similar work as well!
    - William J K.
  • F
    Scarlet And Grey Contracting Ltd
    The absolute worst company I have ever dealt with! Signed contract May 30, 2014. Kelson Hess owner said he would start in two weeks and should be done in a couple weeks. Well it is August 12 and I have had nothing but black paper on my roofs since June! He does nothing but make one excuse after another for why his "crew" can't finish the job right now! It's the weather, his guys are sick, stuck on another job etc.. Has lied about ordering material(never ordered anything) having a business partner( he has one when he won't admit to not doing something). I paid half down on May 30 and have nothing to show for it!!! Found out today that 12 days after I signed the contract his company filed for bankruptcy!! STAY AWAY FROM SCARLET AND GREY!!!!
    - Barbara D.
  • A
    Allen Taylor Roofing Inc
    The team at Taylor Roofing is FANTASTIC. Unfortunately, we've grown accustomed to having to chase down home contractors for appointments, quotes and responses to our questions. Taylor Roofing stopped this trend. From our first contact, Taylor Roofing has been responsive and has exceeded expectations. When we first called for a quote, they explained up front that their schedule was booked and that there might be a delay in visiting our home. Much to our delight, they came the same weekend. A written (and very reasonably priced) quote arrived in our mailbox two days later. Then, when my husband and I were delayed a few weeks in responding, they actually called us to follow up! We have had multiple home projects completed over the last two years and Taylor Roofing is the first to follow up on our business. They made every effort to work around our (sometimes very difficult) schedule for installation, and the crew arrived exactly at the time promised. Everyone we have encountered at Taylor Roofing has been professional, courteous and competent. The job was finished on time, at a very reasonable price, and it looks great. We will be recommending Taylor Roofing to all of our friends and neighbors.
    - Tiffany J.
  • A
    Machen Home Improvements
    It all went pretty well.  Need to contact Jodie about drips in corners.  I am sure that he will take care  of it.  He gave me an approximate start and finish dates.  Weather delayed the start by 2  days and yet they finished the job a day early.  Jodie and his crew were  very courteous and the work looks really good. I would not hesitate to hire them again..
    - rocco p.
  • A
    Machen Home Improvements
    Jodie showed up and started on the day that he said he would. From start to finish everything went very well. Very profession in his work. A couple of days he even stayed over to work into the evening just so the job was done in a timely manner. No complaints about anything from start to finish. Would recommend Jodie for any home improvement project. Jodie is out to please his customers.
    - LARRY P.
  • A
    Machen Home Improvements
    Found Machen Brothers on Angie's list.  Called and Jodie Machen came over that afternoon to look at the job and give an estimate.  I had a gently sloping rood over porch that had previously been covered with heated rubber roofing.  The current roof had deteriorated and was beginning to leak.  Another contractr had told me it wasn't pitched enough - Jodie assured me it was and that he could do the job for far less than had been quoted to me.  He contacted my Home Warranty provider, gave them an estimate and all the details, and promised he would be back in touch as soon as weather was good enough to do the work.
    Jodie and helper showed up and completed the work in 2 days time.  They matched the shingles with my original roof, flashed the roof with the house siding, gently removed the gutters, then replaced them when complete.  Work was exactly what was estimated, and completed in a timely manner.   I am very satisfied and will use him again!
    - DAVID V.
  • A
    DiamondOne Construction
    They were very professional and provided a well organized and competitive quote.  They were on time and the crew was great.  Good workmanship - they spent extra time to resolve problem areas.  The only complaint is that some of the old metal flashing and unused roofing materials were left on site and they did not return to pick them up.  We had to wait a bit longer than we would have liked for the work to begin, but that was likely due to a stretch of bad weather pushing out their schedule.
    - Stacey S.
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Roofing Contractors in Steubenville

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