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Home Improvement reviews in Steubenville

  • A
    The woman who took the initial phone call was very helpful and informative. She emailed instructions for the tenant to prepare for the treatment. The technician was prompt, professional, pleasant, and very knowledgeable helpful in answering my questions. Their treatment solved the problem.
    - Paula C.
  • F
    Not well. Man came out to measure, take order and give estimate. Elderly mother in law agreed to price and work to be performed. Bill came in the mail and it was 25% higher than agreed upon. We will not do business with an outfit that tries to take advantage of the elderly. Beware.
    - Jennifer L.
  • F
    Appointment was set and ���salesperson��� arrived on time. They talked up thwir business a lot and wanted us to finance. He asked several times about applying for credit and offered a multitude of savings for applying for credit NOW. WE WERE NOT INTERESTED IN APPLYING FOR CREDIT. when he shared his estimate is was high. Actually the highest of the seven we requested. But again, apply for credit now and get a discount, sign a contract to move forward now and get a discount. We are careful in our decision process and did not expect to make a decision without private discussion and comparisons with other estimates. Whence was all done because we didn���t move forward immediately, the estimate was invalid. I felt that the salesperson only cares about financing and checking credit. I am grateful that I dealt with other contractors prior to this company so I was prepared. I recommend not calling this company as they want to sign you up and not allow you to consider their offer. Overall summary: they are sales first service last, and strive to be the first and only people you talk to. They over inflate the first estimate they show you and then try to ���wow��� you with discounts if you sign with them on the spot. If you don���t sign the estimate is mute.
    - Dawn T.
  • B
    I would give an A except for the time taken from first payment Nov 1st to completion Jan 13. Owner did not repond to our repeated attempts to contact him about progress of job that was supposed to take approximately 3 weeks, but ended up almost 3 months, however once he did respond, he apologized and stated he had some other problems that delayed the job. Quality of material used was excellent and workers who did the job worked very hard for two days to complete, cleaned up everything after, and were very courteous.
    - MARSHA W.
  • A
    It has been going very well. I just love them! They are not only professional, but ever so pleasant, and easy to work with. They are always on time and offer suggestions of things for me to do until they can return. They drive quite a bit to get to my home which makes me feel like they are eager to work for me.
    - Deborah k.
  • A
    They did an excellent job. They were reliable, reasonable, neat and easy to work with. They cleaned the work area at the end of every day, including vacuuming my carpets. I would definitely hire them again and I highly recommend them.
    - Marian C.
  • F
    Some of the flooring began to splinter almost immediately. We called and asked if someone would come to look at it to see whether it was a warranty issue and to determine what could be done. First a factory person came and told us that everything looked ok and that it should stop soon and they would repair the spots that splintered. When it didn't stop, they sent an independent flooring expert who basically said the same thing. It's been six months and after numerous calls to Jamison Floors, they still have never repaired the flooring.
    - Robert H.
  • F
    My experience with Allen Taylor Roofing was not so good. We had agreed to replace the rear roofing shingles of the house & removal of all the old flashing trim on the second story & install new on both front & rear of the house. The rear flashing trim & shingles turned out half way decent but that is all that was done. I got a call from them wanting to be paid, I said I would be happy to pay up but when are they going to finish the job? The lady on the phone said the job was completed. I then told her the job was not finished because they never touched the front of the house for removal & replace all the old flashing. She says I'll have to get back to you. A guy calls later & said Allen Taylor is out of town & only had written down work to be done on the rear of the house. I said we had agreed that the front flashing would be removed & replaced as well, he then said he'll get right on it & complete the job. So one day I get a call that they were at the house finishing the flashing work on the front & would I meet him there to have a look & pay the balance. The crew were in process of still working on the house & we walked around to the rear to inspect the work. There are 2 plumbing vents on the roof that the new shingles were put on & I noticed one vent pipe leaning at a 45 degree angle & I asked him, is that pipe broken? He gets a ladder, gets on the roof & touches it & said it's stable & should be ok. In my mind I new that pipe had to be broken since it is a metal pipe. So I had to leave & I paid the bill thinking everything we agreed upon would be done Some time later I went up on the roof to check out that pipe & it is indeed broken. The guy "head of the work crew" straight out lied to me! I knew that rain water would leak down onto my kitchen ceiling & something had to be done quick so I cut a hole in my kitchen ceiling to see if I could fix the pipe & then I could see the broken pipe was busted in half that they had broken. While looking at the damaged pipe, I noticed daylight coming from the second vent pipe. So I get back on the roof to see where the daylight was coming from. The rubber collar was cut so poorly that it looked like a 1st grader did it with a pair of scissors & was Not even close to a good fit. I couldn't believe what I was seeing! This is the kind of work that I paid for? Finally I repaired the 2 vent pipes my self because I couldn't wait if I didn't want more damage from rain leaking in. Also they never finished the flashing on the front of the house as to what we agreed on,' it was more like a quick patch job.
    - William H.
  • D
    Went poorly took 2 trips, his snake was small and was wasn't working, he blamed it on his buddy who he let borrow it. He had to come back the next day to finished the job. I feel bad but I will not go with the a small guy local business, it is back to the true professionals for me.
    - NIcholas K.
  • A
    Excellent response and job.... I called on a Monday and the guys were there on Thursday. It took them approx. 3 hours to get all the trees down and a total of 4 hours to finish the job; they removed the large pieces on a flatbed truck and chipped all the branches on site. Their cleanup guys stayed after and made sure the area around our house and our neighbor's were clean and straightened up.
    - Bill D.
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Home Improvement Services in Steubenville

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