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Sewer Cleaning reviews in Springfield

Real People ~ Real Reviews ~ Real Results

  • the fist time (in march) they came out we scheduled our appt they told us they would be out with in 4 hours it took them 2 days. they told us it was due to the fact they had too many problems with the visits they scheduled that day , they finally arrived 2 days later (at 9pm) at our home went to the basement then came right back up said their equipment was not working and left . told us to reschedule the appt. so we called and they told up some one would be there the next morning early. next day no one showed we called they told us we were next. at 5pm no one had arrived we called they told us he is on his way at about 8pm he showed up. ran the snake told us it was fixed collected my credit card info said it was late and would call it in the next am and mail me a receipt. 2weeks later i get a call telling me they need my payment for services. i told them i had paid them and it was on my credit card statement. they called me a liar. i told them i could take a pic and send it to them and i did. thought it was taken care of 2 weeks after that we started having problems again we called them to fix it because there was a warranty on the work,(in april)  they scheduled a visit for that day showed up 2 days later again. told us it was due to the weather and everyone is having trouble. they fixed it this time sold us some drain cleaner told us to use it at night, then told us we owed them money still, i got out the statement showed the man she called his boss and told him the charges for service was on the statement for the same service date he took a picture of the statement and sent to his boss. then it started acting up around the end of april or beginning of may they cam back out again it took 2 days.  they fixed it again and when the repairman called into see it there were any charges they told him to get my credit card info because i still owed money from below. i again went and got the statement and gave then the name of the first man that visited they called him he told them yest i ran her credit card and the office was suppose to mail me a receipt   which they did not. the service man took a pic of the statement and apologized for the problems and and said there was there were no charges that day for his services. i got a receipt for that days work but never got a receipt for the first visit.  this was not a good experience for us and because we kept having to wait for days and the flooding in the basement got so deep i lost pretty much everything in my basement. including my washer and dryer.  we still have no washer and dryer and are cleaning up the mess in the basement.
    - donna b.
  • unknown
    - George C.
  • unknown
    - Matthew L.
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Sewer Cleaning Companies in Springfield

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