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Hvac Repair reviews in Springfield

  • A
    DeLong Air Inc
    They have visited us several times for unrelated issues on an HVAC unit installed before I purchased my home. I use the home as a rental now, and they were always courteous to my tenants and easy to work with over the phone while the technician was on the job. The customer service is fantastic over the phone also when you first call or after calling for billing and follow on! Highly recommend!
    - Benjamin U.
  • A
    DeLong Air Inc
    We have always been more than satisfied with DeLong. Rate them the highest for professionalism. There workers are clean, courteous and knowledgeable. We wouldn't think of using anyone else. They give us peace of mind that if anything went wrong they would be here and fix it.
    - Ron R.
  • A
    DeLong Air Inc
    We had our furnace checked by a company who provided a coupon on Angies List and they told us the heat exchanger was cracked on our 18 or so year old furnace. We were also told that after next year we would not be able to get a coolant? for our 25 y.o. air conditioner. We decided to buy a new furnace and air conditioner. That company sent a high pressure salesman to our home who spent several hours inspecting every room and FINALLY gave us an estimate on both a new air conditioner and furnace. We felt the estimate was way too high and contacted deLong who was local, and was recommended by friends and Angies List. Ted gave us an estimate that was a little more than half of what the other company told us for both air conditioner and furnace. When I told the other company their estimate was too high they said they would match De Long's but backed off when I told them how low DeLong's was. It really made me feel the other company was taking advantage of us big time- what if we had gone with them and paid thousands of dollars more not realizing how much the price was negotiable. We hired DeLong and when we turned on our old furnace, the blower wouldn't work. Ted got the furnace working with a temporary motor he provided that kept our old furnace working for two or so weeks until he could install the new furnace and air conditioner. Ted was always very responsive to our needs and we were very pleased with the installers and how they fit the installation into our schedule. We highly recommended deLong, their responsiveness, price, service and product, although we haven't used the air conditioner yet.
    - Leslie M.
  • D
    Home Heating & Air Conditioning, Inc.
    They were out right away to give me the estimate and START the job - May 2017. They did so many things wrong it didn't even pass inspection the first time. The gas line was suppose to run along my garage, they ran it outside on the front of my house. Pipes through the middle of my closet when I was told 1 would be along the back wall. Gas company employee told me where they put the vent would eventually cause damage from the moisture to my house. Never came back out to make sure the furnace worked after the gas company hooked up the line, I was suppose to have the ducts cleaned and that was never done. I have called numerous times and their mailbox is full, I've emailed and do not get a reply. I paid for half and financed half and even the finance company has been trying to help me! They have determined they went out of business, but I think it's poor customer service and they are ignoring us because I see reviews on here for them that are recent. Complete disaster! I checked Angie's List and BBB before using them and both had good reviews?!?! I strongly urge you to look for another HVAC company!
    - Debbie P.
  • A
    WEST HEATING & COOLING
    Very well. Me knowing little of nothing about AC and heat pumps, means trusting the repair person. West came highly recommended and I was very pleased. Will definitely call on him in the future, if needed.
    - Leslie A.
  • A
    Detmer And Sons Inc
    We have a geothermal system. We are satisfied with them. We had to order a part. They will be back as soon as the part comes in. We are satisfied with them. The service was good. We have a thing that we buy for fall and spring, a contract. The first time he came, it was $89.00. But because we had a contract, they did not charge anything. When they put the valve in for a certain price but anyway. We had to have a different valve put in so they had to order a new one. We paid for the other valve and they are putting it on which I thought was very nice. They will subtract it from the new valve. There was no charge because it was the wrong valve. They ordered a new one but it has not come in yet. I think they are excellent. They come whenever they say they are coming. They are on time. They let us know when they are coming and who is coming. We would use them again because we have the geothermal and not many people do the geothermal. They have been in business a long time.
    - Dorothy F.
  • A
    Home Heating & Air Conditioning, Inc.
    The technician came exactly on time and was very friendly and accommodating. He checked the main furnace for which we bought the coupon and agreed to check two other heating units in our three car garage art studio. One of the heating units would not work for me. He got it working . We had paid online on Angie's List for one furnace check and clean at $39. We paid $138 total to have the other two units checked.
    - Leslie M.
  • A
    DeLong Air Inc
    The heat pump had to be replaced but we had to use another company to do that because the warranty did not allow DeLong   to service that brand. So, we had to use a company recommended by Bryant.  The warranty has expired and we've gone back to DeLong to do our work!
    - Joyce G.
  • A
    DeLong Air Inc
    Delong is a great company to do business with and they are very professional. I recommend the service agreement, which is simply paying for your annual service ahead of time. With that, they will take of any problem you have within 24 hours. Highly recommended!
    - Carol S.
  • A
    DeLong Air Inc
    Don originally came to repair AC. Compressor was shot, he explained AC and furnace would have to be replaced. We agreed the financing was done next day. Due to my health the of a expedited the installation. The installers got the AC in that day and by the next day. The job was totally completed.
    - Cynthia G.
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HVAC Contractors in Springfield

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