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Hauling reviews in Springfield

  • A
    Woodruff Tree Service
    Best-priced estimate of the tree services we contacted.  Workers cut down the infested ash tree and hauled the wood from the front yard to the back yard woodpile.  We were very happy with everything about the service except the wood chips that got stuck in the newly sealed driveway.  This may have been unavoidable.  We would definitely use this company again.
    - Marcia R.
  • A
    Affordable Hauling & Moving
    The provider contacted me immediately after leaving a message on Angie's List.  I left the provider with a key to the property and they started work promptly on Saturday morning as promised. 

    Affordable Hauling & Moving did a fantastic job, and I will definitely be using them in the future.  I merely mentioned that I was next going to paint this property, and they also offered to give an estimate for these services.  Thank you Affordable Hauling & Moving for a job well done ... your services were sincerely appreciated!
    - Jamie R.
  • C
    College Hunks Hauling Junk & College Hunks Moving
    Update - Received call and visit from manager after posting this review. Apologized and said head mover had since been demoted to hauling trash only. Offered to do anything possible to make up for the bad experience. They moved a cabinet downstairs for me and reimbursed $250 of my payment. This occurred about 3 weeks after my move so I had already moved everything else to the right floor/room - it was just the cabinet that I couldn't move. So they did try to make up for my bad experience.

    When I requested service, was told they'd do an on-site estimate. Instead they did a phone estimate. When asked # boxes I replied I had no idea since I was scheduling several weeks ahead and not packed yet. They estimated 6 hrs. I was told they would arrive between 8-9 moving day and call me 30 min before arrival. They called at 8:40 and arrived about 9:15. After showing 2 movers around house and garage to show what was to move (some furniture to be left behind), head mover said he thought it would take closer to 7-8 hrs but he'd have a better idea and let me know when about 1/2 done loading. I told them I had to leave at 5pm but we didn't think that would be a problem. I made a couple of trips to the new house with plants, etc in my car and movers had cell phone contact with me. There was a call at 1, asking a question. I returned to old house around 3 and expressed concern that they were still loading. (No mention had ever been made about being at 1/2 way point.) Head mover thought it was still possible for them to finish by 5 because unloading was quicker than loading and they were almost done. He asked me to label bedrooms so he'd know which furniture went in which room in case they didn't get to them until done, which I did. I left and returned again about 4:45 and they were still loading. I came up to the garage door and heard head mover swearing as I walked up before he saw me. I asked if they were having trouble and head mover replied "No, just lots of things..." then walked away to moving truck. I expected some explanation of what was going on and what the plan was. I followed him and said it was nearly 5, you're still loading, I have to leave to care for elderly mother and grandchildren, what's the plan. Did I have any choice at this point about going over 8 hours? Most of my stuff was in their truck. They said they were almost finished but couldn't fit 2 tools (band saw and drill press), did I want them to come back for them after emptying the truck. I said yes and I gave them keys so they could unload at new house and come back for the tools. I know that they left the old house because I could see their truck from my mother's high-rise window. About 5:30 they called to ask which bedrooms the furniture went in because he didn't see labels on the door frames.  About 7:30 I received a call saying now that they were so many hours over did I still want them to put boxes in the rooms they went in. I said no, but put them on the right floor. (Basement & garage are below main floor with all other rooms. all boxes clearly marked) I arrive at my new home about 8:15 and they were still unloading. I noticed boxes labeled garage and basement in the living room and kitchen and boxes labelled for every main floor room in the garage. I asked what happened to putting them on the right floor and he said, "Yeah, main floor, that's kitchen, living room, bedrooms." I said, yes, and see right here are boxes marked garage and basement. He did not reply. Later the assistant said that other movers had come to help them and they must have put the boxes in the wrong place. Then they ask if I still want them to pick up the 2 tools. I said yes. While they were gone, I'm trying to make beds for myself and granddaughter to sleep in. 1 bed was assembled and I could put sheets on it. The other bed had frame and mattress but I couldn't find box springs. When they returned with the tools, I asked about box springs and they said they had it on the truck. Good thing I wanted those tools! A table had been damaged which they did fix, but the mover's attitude was rude. "Are you sure it wasn't like that?" If it had been like that, the shelf would have fallen off when you tried to move it. "Oh, it's just loose, I'll tighten screws." No, it's still loose, see this, it's stripped out. "No it's not, I'll just tighten it more." It seemed OK then and tired of arguing. So now they're finally done and time for the bill. 13 hours instead of 6 or 7 or 8. I expressed unhappiness that I wasn't properly informed of what was going on. He said his boss was supposed to have called me but I only received calls from the mover. I got the sense that maybe it had just been one of those days for the mover and things had gone wrong, but don't feel I should have to pay for that. And I told him I didn't like they way he had talked to me and he said he didn't act as I said. He ended up calling his boss and got 1 hour taken off. He said I had 80 boxes instead of 50 that they estimated. They left so quick, they didn't finish unwrapping furniture so many pieces still had plastic wrap and 3 still had the padding blankets.
    I understand things can go longer than expected but feel I was not kept in the loop and the overage seems extreme. And I don't feel like I was treated with respect from the lead mover though his assistant was very respectful.
  • A
    Affordable Hauling & Moving

    The job went very well as I said in the above paragraph they showed up on time tore down and removed my old wooden storage shed. Charged me a very reasonable price, I'm sure I could not have gotten the Job done any cheaper and they cleaned up the mess very well, I am completely satisfied.

    - Mark H.
  • A
    Junk King Dayton
    The guys that arrived at the house did a great job.  They showed up in the given time frame even though the weather was bad (snow).  Cleaned out all of the debris in a short amount of time.
    - Johnny D.
  • A
    Segrest Moving & Hauling
    I've used their service numerous times and they have always responded promptly and with courtesy. They have always asked a fair price and do a great job of making sure everything is picked up and cleaned up afterwards.
    - David Y.
  • A
    Segrest Moving & Hauling
    The two workmen were focused and took the pile down to the dirt, including some of the weeds in the area that had begun to sprout. The area was in very good condition upon their departure. We would definitely use them again.
    - DAVID S.
  • A
    Segrest Moving & Hauling
    It's a small local company. He was responsive. He had told me that he probably couldn't get to me until the 2nd of March. I told him that I need the moving to go with and asked him to give him an hour's notice and he called me and came on Thursday morning as he had had a cancellation.
    - ralph a.
  • A
    Segrest Moving & Hauling
    I was really happy that they called me back later in the same day and came out the next day. They hauled away what I needed to haul away and they did a wonderful job. The trash company wouldn't pick up those items, but they hauled it away for me. They came out when they said they would and took only five minutes to haul the items away.
    - Deborah C.
  • A
    greg hauling
    Great job and courteous
    - Cindy W.
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Hauling Services in Springfield

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