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Garage Door Repair And Installation reviews in Springfield

  • B
    Dayton's Choice Overhead Garage Door Company
    The technician was great -- friendly, knowledgeable, and helpful. He arrived even earlier than the dispatcher had promised. And he worked efficiently and finished the work quickly. My only concern was the price. The initial price was much higher than I had ever paid for this repair before. After the estimate, I was not willing to have the repair made. The technician managed to find ways to reduce the price significantly. The price was still high, but considering that it was a Sunday and other repair shops would probably charge an emergency fee, I went ahead with the repairs. This shop was one of the very few offering Sunday service and might well be the only one in the area open at all on Sunday. The quality of the work seems fine and the technician assures me that the replacement springs are guaranteed and superior to those he replaced. I would give the technician an "A" across the board. My only caveat is the cost. If the springs do last at least ten years as promised, then the cost will have been justified.
    - Tim B.
  • A
    Buckeye Door Sales

    1.  contacted my on date promised

    2,  arrived on time

    3.  explained what he was doing to the garage door.

    4.  explained how to manually use the door.

    excellent service

    Asked him replace house door locks with lever/deadbolt combos with new keys. Completed day after I discussed it with him.

    Quick response.

    - coralene m.
  • A
    Verified type and size of door on day of first call and quoted.  Next morning installed door in less than two hours. They replaced all of the hardware, rails springs and door panels.  door is rated R12 insulated with new weatherstrips.  
    Works and look great THANKS
    - Donald O.
  • A
    We were leaving for vacation the following day and the spring on our garage door opener broke that morning.  I called Oakes Door Service, who had worked on our doors previously, and asked if they could repair the door since I couldn't open it.  They said they were all booked up  for days but because we were leaving on vacation, they said they could squeeze us in late that afternoon.  The repairman came as promised and replaced the spring on the door.
    - Leslie M.
  • A
    Oakes gave us a price to replace the torsion spring that broke and a price to replace both torsion springs since the other one was the same age as the one that broke. We decided to have them both replaced. When the torsion spring broke and the garage door slammed closed, the bottom supports detached. He fixed those at no extra cost and lubricated the rollers also. Now our garage door is much more quiet. He was very punctual and professional. We would definitely recommend them to everyone and use them again ourselves.
    - Angela P.
  • B
    The project was to use all new equipment except for garage door rail. The installers complied with this except they reused all the existing wiring. I did not make them re-wire with new wiring. No installer should smoke in someone's house even if it is the garage. Everyone at Oakes responded very quickly. I understand from some other neighbors that their Service Dept. is excellent. The Installation Dept. is not quite as good. I've never used the Service Dept. for a repair so I can't comment on them. They did respond quickly to look at damaged existing door and the their Tech and I decided that a new door and opener would be best. They were quick to schedule the install of the new door and opener and quick to get the work done. Clean up was good and they took away all the old parts and pieces. Last year, in another city, I had a new door installed by a different company. That company installed a vinyl covering on all the exterior wood trim around the outside of the door to minimize maintenance (no painting). I thought I'd get the same finish work with this door. When I asked the installer about it he said and quot;it's wood paint itand quot;. This was my fault since I didn't get it spelled out in the purchase order. All in all, I'd recommend them. They are definitely above average and close to excellent but not quite there on my project.
    - Gerald M.
  • A
    Broke a torsion spring and screw-drive carriage. Called in the morning and got a quote of $200 plus the cost of the carriage ($18). I went ahead with the work since I needed it done quickly and could not spare the time to do it myself. They arrived the same afternoon with all the parts needed and replaced both torsion springs (at my request) and the carriage for the quoted price. Removal of old springs and installation of new springs and carriage took about half an hour.
    I felt the cost of labor was a touch high since the springs retail for about $50 for a pair and the carriage costs about $15 -- $150 to $175 seems like a more reasonable range. Nevertheless, they were very responsive, efficient, and did a good job. I would use them again if needed.
    - Mahbub M.
  • A
    Precision Door Service
    Tom came out yesterday afternoon to view the mess I was in. The garage door was completely bent in half and just hanging there by a thread. The garage door was not a standard size however by 8:00pm that night I had a new door installed with everything new, springs,rails and the works. Kevin the Tech who installed it was very polite and answered any questions I had. I would hire this company again without thinking twice. Thank you for the great work and installing it so fast and professional.
    - Gary C.
  • D
    Wizards With Tools
    I was not too impressed with them. Two of them showed up for a one-person job. They charged me twice as much in time and I never got an invoice that told me how much time I had racked up. They were not here very long. Then they charged me for the stuff that they used and then they said that when it dries I need to do this. I have never used a handyman before, so I do not know if that is what they do. I just was not impressed with the job. The fact that I did not get an invoice, I did not like that at all.
    - Stevia W.
  • A
    DC Door Company
    Put in double insulated 16X17 garage door. They put in all new springs, tracks, and railing. They also put the weather molding on the outside to seal. They also put four windows in. They did a real good job. They came out prior to doing the job and gave me a free estimate. Everything was delivered and done on time. The job took a total of two hours and they cleaned up after they were done. Compared to other companies the price was fair. I am really enjoying the work that they did.
    - Mark H.
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Garage Door Repairs in Springfield

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