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Deck And Porch reviews in Springfield

  • D
    Superior Lawn Care & Home Improvements
    SECOND FLOOR DECK: [See photos ��� treated wood; paint partly filling gaps.] The carpentry of the top part of the railing was unsatisfactory. 1) The mitered angles (corners) are not fitted. In one case one board is �� inch higher than the other, and there are gaps of up to almost 1/4 inch between the boards on the other three angles. In addition, the cuts are ragged, as if the saw was not sharp enough for the wood. 2) These top boards do not fit against the support boards beneath them. At one point there���s a gap as much as �� inch, and with the entire length of the board on the front of the railing, there���s a gap that daylight shows through. In addition, these boards do not align vertically with the supports, and even the holes for the screws are ragged. When I realized these problems, I asked Donnie to redo the work: replace the top board, making certain that the miters were accurate, that the angled cuts were smooth, and that the top boards align and fit against the support. In spite of the fact that the expense of this unsatisfactory work should have been borne by Donnie, I stressed that I would pay for the lumber -- whatever kind he preferred (see below**) and would contribute what I calculated to be about one-third of the cost of the labor. His first responses (text messages) seemed cooperative, indicating that he would do the work soon, although he tended to place the responsibility for the problem on me. For example, he wrote in a text message: ���I was hired to make that deck sturdy. . . .If I knew you wanted furniture grade work it would have cost a lot more. I used treated wood that does shrink. . . . I could have used cedar [**] boards and not had that problem.��� It goes without saying that deck railings should be sturdy (especially at 10 feet above the ground) but one would also assume that the parts would be reasonably well-fitted and cleanly cut, which does not mean ���furniture grade.��� In fact, the railings to my front porch and large ground-level deck are made of treated wood that was cut smoothly and fitted evenly, but far from furniture grade. If Donnie could not achieve that quality with treated wood, however, the professional response should have been to let me know the problem and explain the options, including my finding someone else to do the work. For over four weeks he failed to set a date for the repairs, although I reminded him a couple of times and even gave him dates when I would or would not be available. His responses were courteous but never specific about what he could do or when he would do it, although one Saturday morning he left me several telephone messages that he was on his way to my house and, then, that he was waiting in my driveway. But he had not let me know earlier that he would be stopping by, and so no one was at home to answer the phone or see him at the house. Finally I gave up and found someone else to do the job. FRONT PORCH AND DECK: Because Donnie and his helpers were planning to spray the stain onto the main deck and the front porch, including the railings, I asked them to be careful not to get stain on the small evergreen shrubs that I had planted near the steps a few months previously. Donnie���s response was an indignant, ���I���m a professional.��� Nevertheless, two of the shrubs are partially covered with stain. . . . Otherwise they did a good job with the staining. CEDAR SIDING. A couple of the boards that they replaced came loose within a few days. I asked him also to reset these boards when he repaired the deck railing. ASSESSMENT OF THE PROJECTS AND ESTIMATE OF COSTS: Donnie's initial assessment of the work was cursory, if not negligent and unprofessional, and, consequently, the estimate of the cost of labor and materials was inaccurate. For the second-floor deck, I asked him to replace the railing and replace or repair and stain the floor, whichever was appropriate. With a quick look at the deck, he gave me an estimate for the railing and for staining the floor, with no mention about replacing all or some of the floor boards. When his crew started work, they immediately explained that the floor boards needed replacing. When they began to refit the cedar siding that had sprung loose, they pointed out that the bottom of the siding boards, which touched the ground, had rotted (apparently Donnie had not inspected them); they should be replaced. This additional materials and work raised the cost considerably. Nevertheless, I wanted new boards for both the deck floor and the siding; and I have no complaints about the costs, which were reasonable. I cannot condone, however, the initial misleading estimate. I don't have a documented record (check/credit card receipts) of the costs because on two occasions Donnie asked for partial cash payments (weekend -- no check cashing). I agreed to his requests, but both partial payments before the work is finished and cash payments seem less that the best professional procedure.
    - Sammye C G.
  • F
    Tom The Handyman & Inspector
    He advertises that he can do most jobs inside and outside the home, I asked for an estimate for a shed to be built, gazebo on my deck, deck stained and other work that his website says he does and he emailed me back saying he might be interested in the power washing job as he is only a one man crew. So just be honest on your web site with your wife and kids and say I am limited in what I can do as I am a one man show. Very disappointed in his response.
    - Kelly S.
  • A
    J & M Custom Construction Inc
    James was very profession when he came to do the estimate.  He was very up front and honest about what they would be able to do.
    When they got here to do the job they were very professional and personable.  They went above and beyond to make my husband and I comfortable and to do the job correctly.  James reinforced our deck so that our hot tub would be very secure sitting on the deck - a mack truck could sit there securely.  He also put a little opening in one of the sides of the privacy walls for a window so that we could see out to the back yard and garage area.  He also made it possible for me to be able to put shelving in the corner for plants, candles or whatever else I may desire in the corner of the deck.
    My husband and I are very happy with their work and professionalism and will definitely use them for other jobs we have in mind for the future.
    - Heather D.
  • B
    They were actually very good and we would have gone with them, it was just that their bid was a little bit too high. So, we did not end up going with them but we are not yet sure at this point because we have not gotten all the bids in yet. We are considering using them.
    - Annette G.
  • A
    Aurhause Renovation & Construction
    Aurhause provided a timely and very competitive quote for the roofing job and gutter repair. The job was finished ahead of schedule and cleanup was thorough. The work was professional and high quality. I intend to use them for additional repairs.

    - Gregory H.
  • A
    Richey construction
    Very well. He reported to the home when he said he would, wrote a thorough and fair report, and submitted it timely to the realtor, who trusted his integrity. I know of others who have used his construction services for years and are well pleased.
    - Judy H.
  • A
    Motiv8ed Handyman
    - Beth G.
  • A
    Motiv8ed Handyman
    Excellent at what he does. Fast, polite, reasonable on price. We will absolutely use him again.
    - Beth G.
  • A
    Kerrigan Roofing & Restoration LLC
    - Sharon S.
  • B
    U S Pro Painters LLC
    • The estimator was on time and very professional.  I do not want to disparage this business because I was unable to use their service.
    - Anne D.
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Deck And Porch Contractors in Springfield

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