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Lawn Treatment reviews in South Euclid

  • F
    Ultralawn Inc
    I have had ULTRALAWN do lawn service for me for 8 years and my lawn looks horrible. Burn spots as the result of over fertilizing, lack of maintenance advice and just out right lying about the bad advice given to me as a customer. No appreciation shown to me for being a long time customer. I complained about the deterioration of my lawn appearance and was told I needed a new lawn planted because my grass had thatch however there was no follow up advice on when it should be done I HAVE ALL PAPERWORK LEFT BY ULTRAWN . Ultralawn will say oh you didnt water the lawn or get all applications ,however they never advised or mentioned once to me that if i didnt get ALL of their services on my lawn would suffer .I had two reputable companies come out and do consults on my lawn and both companies agree that the damage to my lawn is the result of ULTRALAWN incompetence and neglect and not lack of water or lack of applications. After 8 years of service by the same company my lawn should look maintained. Dan of ULTRALAWN was offensive and rude because I dared to call and complain and the owner Dominic was of course in agreement with putting the blame on me for my lawn condition. It is evident they didint care about my lawn because of all the paperwork left by ULTRALAWN getting more appications were never suggested they were satisfied to just get paid and watch my lawn deteriorate. I hired them to advise , treat and suggest what is best for my lawn. This was never done I have the follow up papers left from year to year . I am sure they will make up more lies to blame customers and not themselves who are supposed to be the experts.
    - Catherine & Christopher G.
  • A
    Ferrato Landscaping and Home Improvements Inc.
    Honest business. Excellent customer service. I hired Dan and co to give my front and back yard a much needed total makeover. I got tired of having an ugly unkempt yard. When I moved into my home, it was obvious that the yard had been majorly neglected for many years. The front yard was mostly weeds with two empty flower beds that only had a couple of dead, scratchy bushes in them. The back yard had uneven soil that was hard to walk on and sloped towards the house, causing moisture in one corner of my basement. Dan and his crew came in and completely remodeled my front yard. It has been a game-changer! They tore out the old garden beds and created two new beautiful garden beds complete with a pink flowering dogwood tree, plenty of flowering bushes, and a few kinds of deer-resistant perennial flowers. Talk about low maintenance! It hasn't even been a week, and I can already see the nature becoming attracted to my yard. I am finding all kinds of birds, butterflies, honeybees and alike enjoying my flower beds. Dan also laid some fresh sod in my front yard and now I have the thick, weed-free, green grass that I've always dreamed of. As for the backyard, Dan and his crew gave me some much-needed land grading in problem areas. They also aerated my compact soil and laid some grass seed (I elected not to do sod in the backyard because I have a dog) in the barren areas. They also laid decorate stone on the side of my house and behind my garage, creating nice maintenance-free areas. As a finishing touch, they planted two breathtaking flowering ornamental trees - a Redbud and Okame Cherry tree. I cannot say enough good things about Dan and his crew. They were professional, transparent, courteous, had good communication skills, listened to my needs, showed up on time, cleaned up after themselves, and gave me a fair price. I would definitely recommend them to a friend. And I will definitely be a repeat customer with fall cleanup quickly approaching us.
    - Bianca S.
  • F
    TruGreen Lawn Care - 5745
    Did not go well. initially, I kept asking to talk to someone but instead, they ignored my calls and kept performing applications lime. grub, and fertilizing. They were more interested performing these applications and billing me than answering my questions. They did a lime application without a PH test. They don't care as long as they can say they did it and bill for it. I now have a significant amount of weeds growing in my lawn that weren't there when I hired them. Seems suspicious. I should have reported them to the better business bureau but didn't.
    - JOHN K.
  • F
    Parks Tree Inc
    Parks Tree Inc. refuses to honor the service agreement and cancelled my appointment simply because I confirmed to them that I would pay them the remainder of the balance on the day of service as per the service agreement that was stated in the deal when I made the down payment. They are difficult and combative and frankly not very good at there jobs. I hired them previously on another deal for cleanup and they arrived early and sat in their truck without telling me they had arrived and then tried to include that towards the time I had paid for. Then there equipment failed and they were unable to complete the job and refused to send someone out to finish for several days until they finally realized I was correct because there own employees had told me what had happened. I tried to give them a second chance with the aeration deal but they failed miserably again. I would not recommend them to anyone. For perspective, I am a professional engineer and work with contractors all the time and this company ranks among the worst I has ever ever dealt with in my 20+ years of experience.
    - Daniel R.
  • A
    Ferrato Landscaping and Home Improvements Inc.
    Superb. As a creative director, design, detail and production quality are very important. As they apply to Landscaping, Dan and his teams knock it out of the park -- everytime. This is why Ferrato Landscaping has all of my powerwashing, spring/fall cleanup, and seasonal businness. In my opinion, Ferrato Landscaping is the best full-service yard care availble to residential customers in Cleveland Hts. I highly recomand Dan Ferrato.
    - Justin B.
  • A

    They do everything from yard cleanup to lawn mowing to bed preparation. They plant trees and prune trees. It is pretty much full service. Their price depends on their hourly rate for whatever they are doing. It is not like a babysitter who charges $10 an hour.  

    - Gaylee M.
  • A
    Custom Lawns Inc
    From our first interaction, Mike and Custom Lawns were more polished than their competitors.  There was no rush, no overselling, and he really took the time to understand my lawn's situation and needs.  I was impressed to receive a very sharp bid with a clear breakdown of the services we discussed. It even had a cool photo of my home.   They were a couple bucks more expensive per application of fertilizer than their main competitor, but they far surpassed them in professionalism.

    That tradition has continued as they serviced my property.  I can always reach somebody by phone and Mike even responds to e-mails.  What makes this program unique, it that they offer services that really compliment your fertilization, like aeration and soil analysis, at an amazing value.  I paid for more than half of my season of fertilization by what I saved in aeration costs alone. By no fault of his own, Mike and his crew were faced with what could have been a very awkward situation--he handled it with humility and grace.

    But, just as important, what are the effects?  I told Mike that I would judge him by his ability to effectively control the clover in my lawn.  I have been unsuccessfully trying to kill it for two years now.  Well, after only one treatment, the clover is dead or severely damaged.  While white clover flowers are popping up all over the lawns in my neighborhood, I don't have a single one anywhere in mine.  A job very well done.  I can't wait to see what the lawn looks like at the end of the season.
    - Justin G.
  • C
    We were reasonable happy with the service.  The prices were much lower than competing services (Trugreen, who we had the year before) but the quality was merely ok.  For the price though, it was ok.  I wasn't sure if I was going to use a lawn care provider this year though, and had decided I was going to give a try at doing it myself.  
    I had bought some grass seed, and was going to do a late winter application to thicken up the lawn this coming weekend.  I get home from work however, and I see a sign stating that the lawn had been treated with crabgrass control and fertilizer today.  I NEVER agreed to this service however.  I called the contractor, and the contractor seemed to think that because I had paid for one year of service last year, I was happy with the service continuing this year, and so I was invoiced for $33 for the treatment today.  The contractor stated that they had sent me several letters, and since I never responded, assumed that I continued to want the service.  The contractor does not seem to be cognizant however of the fact that a contract requires not just an offer of service, but an acceptance of the offer as well.  An acceptance I had never sent.  This is shoddy professionalism, and I encourage other people to look elsewhere for mediocre quality service and more professional behavior.  I agreed to pay the $33 because its not worth fighting over, but this company has lost a client.  I also can't apply the grass seed I just bought because they put down weed control...
    - Philip A.
  • A
    Parks Tree Inc
    I was pleased with the work ethic of the men who came to clean up the yard and garden beds. They worked continuously and did a fine job of cleaning up the weeds and debris that had accumulated around the house in the beds over the past year. They raked up dead leaves and took them and many many dead branches away when they left. Trenching the beds made them look edged and neater, plus will keep down the weeds. They followed my instructions and were careful with perennial plants, not dislodging or uprooting any of them. I was there at the beginning, and again at the end of the job, to thank the workers.
    - Joyce H.
  • D
    Liberatore Landscape Construction LLC

    Weeds started popping up almost immediately.  I called Dom and he said that some weeds will pop up.  I said they shouldn't be popping up at all.  He swore that his team did pull the weeds.  I was sure they had not.  I got confirmation from my next door neighbor who  had been watching them.  She said they did not pull the weeds at all and just put the mulch down.  Unfortunately, I didn't find out about this until months later.

    Meanwhile, Dom and I argued about the $600 I spent and how the job was not done correctly.  I complained that it shouldn't have taken 3 men 3.5 hours to complete my yard.  I have a very small yard.  He sent me a copy of the Job Sheet, but there's no way they spent 3.5 hours especially if they had not weeded the beds.

    Dom's team also broke two of my hoses on this job and a previous job.  Although I was supposedly "reimbursed", he found another reason for me to put the money back into the original amount by saying he forgot to charge me for the fertilizer on the previous bill.  So I was not really reimbursed for my hoses.

    This job was WAY over priced and not done correctly and Dom's only response was "if you don't like it, then use someone else."  Now, that certainly isn't good business sense.

    I was very disappointed.  After researching, I found out that he was overcharging me on everything he did for me whether it was redoing my front and side beds or snowplowing.

    - Robin R.
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Lawn Treatment Services in South Euclid

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