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Explore Our Solution Center for Helpful Sunroom And Patio Builder Articles

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Sunrooms And Patio reviews in Solon

  • A
    Tab Property Enhancement LLC
    While the project underwent numerous delays to its start due to weather and a lot of other project commitments Trace had made, he did well at communicating the status to us and our other clients. And the work was well worth the wait. Trace puts an emphasis on high quality work and it's clear that he does not take shortcuts. His team is competent and professional and very responsive to questions and concerns. We are thrilled with the outcome, it turned out even better than we had envisioned, and feel that their work has really transformed our property. We would not hesitate to hire Tab Property Enhancement for further projects.
    - Robyn S.
  • A
    Suszynski Construction Inc
    In 2015 we demolished the existing sun room (self and others). In 2016 Todd Suszynski and his crew, Kevin, Steve, and David built a new structure from the ground up. They did a great job and so we asked them to remodel our kitchen on 2017. We were equally pleased with their work and have them recommended to several friends. Todd was easy to work with and kept us informed of the scheduled so that we could arrange for the floor work (hired by us) and appliance delivery. The only sub-contractor in these projects was for the new electrical service panel. Todd and company did everything else including appliance installation.
    - Robert J G.
  • C
    Joyce Factory Direct
    Regarding my Sunroom addition using Joyce Factory:
    First and foremost I would like to share the room is very lovely. I also want to note for the most part themen working on site were professional. MThe majority of issues were in regards to the internal project person i along with the woman who works with him. . The challenge arose regarding the services provided by them.

    Some of the concerns: and middot;
    I drove across town to obtain samples for the outside features so the process could be expedited to order the materials. We
    choose from the samples given what we wanted only to discover the sample was not available for the use I was told it could be used for. Delay in ordering. Even though he has much experience working for Joyce he was clueless regarding the options available to us, yet gave us the choices we were to make.
    and middot;
    It was advised that we probably would not need a building permit and we signed papers indicating we would not come-back on them if it was discovered we needed a permit. (Shame on us for signing the papers; feeling they were the ���experts��� our trust was they offered the best advice.) Alas we were visited by the city with all of their labeled trucks in the drive and a hostile neighbor and the project was ���put on hold��� for a prolonged period of time before the paperwork was completed. (Project was signed in September, did not get completed until middle of January d/t poor communication, ���emergencies they needed to attend to on other projects��� and weather.
    and middot;
    They were advised numerous times we both worked and if someone was needed to come to the home to have access to basement circuits etc we would need to coordinate those efforts. Alas, the communication came at 4 pm the night before that they were coming and there was a lot of running around to get someone at the home. They do not have a process in place
    to obtain all of the demographic information to effectively communicate with you such as best times to call, work phone numbers or even if e-mails would suffice.
    and middot;
    I was told on a Wed. the men would be out on a Friday to place internal doors in place. Arrangements were made to obtain home
    access. I spoke to the men working on the room on Thursday when they were about to leave to indicate I would have someone there on Friday for the doors and was advised the doors had not even arrived, it would probably be Monday . Why was i told they were in and to be installed on Friday?
    and middot;
    It seems the city advised Joyce that a deck was needed for the outside door. This was not discussed with me until I called when
    one of the men advised me that cement had to be poured. The internal project person had arranged for the deck addition without discussing with me and installed it according to what they ordered. The back door to the sun room is outside my kitchen and now I had a deck and steps place right in front ofmy bay window. Had we done it correctly the first place with city involvement I would have moved the door down one more set of windows and had the deck stoop further away from the window. As per usual, the men working on the project were fantastic at trying to provide service recovery options to satisfy the city requirements and my aesthetic needs.
    It appears there is no ���punch list��� indicating simple things like :
    Best time to communicate and log of communication and communication attempts
    Best way(s) to reach you
    Goals for payment (We were told when project was completed, does this not include a final inspection?)
    On-going communication to assess the satisfaction of the customer regarding the project.
    Suggestions for electrical/outdoor lighting options
    Hours they work both in the office and out in the field. The project person left messages at 3:50 pm for the next day activity and I would call at 4:15 to discover he had left.
    The Web site indicates hours:
    Monday 9:00 am ��� 5:00 pm
    Tuesday 9:00 am ��� 5:00 pm
    Wednesday 9:00 am ��� 5:00 pm
    Thursday 9:00 am ��� 5:00 pm
    Friday 9:00 am ��� 5:00 pm
    Saturday Closed
    Sunday Closed
    Effective communication regarding completion of project and coordination with the city
    and payment. We were initially advised Joyce and the city would come out for a final inspection. We were just threatened with being taken to collections for not paying the final $4000. City has not been out to put their stamp on the project and we have all kinds on materials and debris all over our yard form lack of clean-up. We were also just advised that they do not come out for
    a final inspection, it is just the city that comes and the city has up to a year to do their inspection. Due to poor communication they were not even aware the mess in the yard had not been removed.
    It was not until money was due that my continuous voiced concerns with my internal contact were finally taken seriously by the people inside. This started with the marketing person who advised me if I did not pay for the external stoop/deck he would not get his paycheck. I received then a call from the Vice President and then the President. I was advised the President would take ownership for his process to assess the internal man and not having a process in place to assess customer satisfaction. It was a nice gesture that he called to assess my dissatisfaction with the internal project person however it was very late in the process. .


    - ann B.
  • A
    Perfection Landscapes
    Scott Hoehnen is terrific to work with. He only does quality work. He is fair with his price and is honest in answering questions about the job. His crew is terrific, very skilled and tidy. As might be expected with a 25 year old home, some problems became visible after the existing deck was removed.  I really appreciated Scott pointing those out to us so that they could be taken care of. For example, rotted wood, bad drainage, etc. In addition, he works with other disciplines and was able to refer me to reliable electricians, tree service and plumbers.
    - joan d.
  • A
    Better Homes Home Improvement
    I don't remember how much that cost. He was there personally every day on the job. He didn't just send his sub-contractors. That was comforting because he really was managing the job and not just sending strangers to my house to do it. I liked that a lot. He was very creative. The first job with him was a very large job. It was the addition for an outdoor patio porch and he was very good with thinking on his feet. He could change directions quickly if he had a better idea. He was very flexible and easy to work with. He never gouged us on price. He was very price conscious and sensitive. He would be my first choice for any work I needed done in the future.
    - Teresa W.
  • F
    JBH CONSTRUCTION & HOME REMODELING INC
    We called JBH and reminded him of the poor work by his subcontractor related to the storm/footer drains. JBH told us he would have the City of Solon test the drains before inspection. That promise was not kept - as we found out a year later in May 2007. We approached JBH to fix the drains clogged by his subcontractor's excavation dirt. We have very clear pictures of the work and resultant damage. JBH refused to warranty his work by saying "I cannot afford that." Then he quoted us $15,600 to fix the problem. Ultimately, we had to fix JBH's error by spending an additional $6,500 of our money with a more reasonably priced contractor. JBH's refusal to be responsible was trumped only by JBH's attempting to rip us off by an additional $9,600. In May 2007, almost a year after construction, JBH avoided final inspection and had not cleared sewer-related Solon Building Permit violations causing Solon City to withhold us a Certificate of Occupancy.
    - DENNIS & CAROL B.
  • A
    Borowske Builders Inc
    DON RETURNED ALL PHONE CALLS PROMPTLY. ALL WORKMEN SHOWED UP EXACTLY WHEN PROMISED, AND WORK WAS PERFORMED MOST EFFICIENTLY AND PROFESSIONALLY. THE ROOM IS BEAUTIFUL. THE ENTIRE PROJECT WENT LIKE CLOCKWORK. WORK WAS DONE AS PROMISED, AT THE TIME PROMISED, AND VERY EFFICIENTLY.
    - KAREN G.
  • A
    Borowske Builders Inc
    Very well.  They were punctual and neat and built us a high quality sunroom, which we are still enjoying very much.
    - Karen G.
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Sunrooms / Patio Enclosure Builders in Solon

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