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Recent Internet Provider Reviews in Solon

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    Structured Home Wiring Direct
    The Structured Home team was efficient and professional. Our project was commercial in nature’s to establish Internet connections and A/V points in our production facility. The project was thoroughly planned and executed on schedule. We will definitely bring Structured Home back for future projects.
    - Ed H.
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    Structured Home Wiring Direct
    Structured Home Wiring Direct did a nice job advising and guiding us through an extensive connectivity upgrade for and within our home. All of their people were great to work with. We are glad that they were there to help us, and we will use them again should we have other needs like this.
    - Gene Z.
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    Structured Home Wiring Direct
    The Company provided a quote in a fast and efficient manner. The installation itself was equally smooth. The team was extremely courteous, efficient, clean and knowledgeable. In a couple of hours they had provided the service we needed and it has been working great ever since. I would hire them again and recommend to my friends and family!
    - Yadira R.
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    TechBachelors
    He came out 2 weeks ago and he was great. He was very reasonable. We obviously didn't know him beforehand, but when he came in he was very thorough in his explanation. He talked to us about everything that he did as well as some things that we really didn't talk about like making sure my I-pod worked as well with the wireless. Even with our kids running around and driving us all crazy, he was calm, cool, and collected and talked to the kids. He was a very pleasant person and was very professional. We have had no problems whatsoever since it has been fixed. If we have any issues or requirements, we are definitely going to use him in the future.
    - Stephanie S.
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    TechBachelors
    After I bought my Big Deals. I called Jerry to set up an appointment and left a message. I also asked him to also help me set up the wireless router extender because we have poor wireless signals in various parts of the house, which was in addition to my Big Deals. Jerry called me back later that day.   He had appointments available sooner than I expected and we set up an appointment. Jerry was on time and set up both of my laptops at the same time and began running the diagnostics.   That gave him time to help me with the wireless signal.   He had a great device to track the strength of the signal in every room of the house.  He looked at the extender that I had and recommended a different one that was stronger.  We set up the new extender and then retested the signal walking through every room in the house including the basement.  He helped me to find a good location for it and it has been terrific.  Everyone is happy that they have wireless in their rooms and in the basement.  Jerry also recommended a system for all of our files and data with a backup and showed me how it would work. As of now we have not implemented that system. The computers were cleaned up and safe for running and hopefully that will help them last a little longer.
    - AMY K.
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    TechBachelors
    My ancient computer had long needed replacing, but I hang onto things and I was comfortable with it.  Jerry has assisted me before, to keep the machine running-- but now it was just too senile even for me.  I trusted Jerry to help me make the right choice for my style of computer use, and I had complete confidence in his ability to make the process as successful and painless as possible.  Jerry not only has top-notch IT skills, he also has remarkable people skills (for an IT guy).  He listens to you, he answers your questions (however simple), he doesn't talk down to you, he respects your level of computer use and doesn't suggest more than you need, and he's always available for follow-up if you have a question or a problem. He promptly responds to emails and phone messages. My case might have especially tried his patience, as we had to deal with a quirky internet provider.  But he endured this process with his usual dry humor.  Everything eventually worked out fine, except that a week later I found that I couldn't open a few old spreadsheet files.  One email to Jerry resulted in a phone consult whereby (with my prior approval to enable access) he used remote control of my PC to solve the problem. The charge for this follow-up: $0.00.  He knows his stuff, he's dependable, and his prices are reasonable.  I wouldn't hesitate for an instant to call on him again, and I'd highly recommend him to anyone.
    - Jill K.
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    TechBachelors
    Jerry did a great job diagnosing the issue.  He made some adjustments in our router and then set up and tweaked an extender for the wifi.  Works great now.  In addition, he took a stab at fixing a related TiVo issue.  He couldn't fix it without other equipment but told us what we needed (bought it, installed it and it worked like he said it would).  Because he couldn't fix the issue, he didn't charge us for that time he spent working on it.  Would definitely recommend.
    - DEBRA G.
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    TechBachelors
    he is very prompt and very professional. He is very responsive and fixed my problems. he is really good at what he does.
    - LESLIE T.
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    TechBachelors
    GREAT SERVICE PROVIDER- I UNDERSTAND WHY THIS COMPANY IS AN AWARD WINNER!OUR INTERNET AND WIRELESS SUDDENLY JUST STOPPED WORKING- WE SPENT HOURS TRYING ALL THE "TRICKS" WE HAD USED BEFORE TO SOLVE PROBLEMS WITHOUT SUCCESS. I WENT TO THE LIST AND TECH BACHELORS WAS AT THE TOP AND HIGHLY RATED- AND LUCKILY FOR US - THERE WAS AN ANGIE'S DEAL FOR COMPUTER SERVICE- SOLD.JERRY ARRIVED EXACTLY WHEN HE TOLD ME HE WOULD AND HAD THE INTERNET PROBLEM FIXED IN MINUTES ! HE SPENT THE REST OF THE TIME ENSURING THAT THE COMPUTERS AND WIRELESS WAS WORKIG PROPERLY AND EVEN INSTALLED OUR NEW WIRELESS PRINTER. JERRY WAS THE CONSUMATE PROFESSIONAL AND NEVER TRIED TO SELL US SOMETHING WE DIDN'T NEED. HE SHOWED ME WHAT TO DO IN THE FUTURE IF THE SAME PROBLEM OCCURED AND OFFERED SOME ADDITIONAL SOLUTIONS IN THE FORM OF HARDWARE THAT COULD BE PURCHASED ONLY IF THE PROBLEM RE-OCCURED. WE WILL USE THIS PROVIDER IN THE FUTURE FOR ALL OUR COMPUTER/INTERNET SERVICES. HIGHLY RECOMMEND!
    - SANDRA D.
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    TechBachelors
    TechBachelors again exceeded my expectations on several fronts. He was able to squeeze me in on very short notice. He brought equipment that he thought we may need to get my computer and internet working again. He was very professional, prompt, cost effective and explained things to me in a way that I could understand. Just in case something similar happened again he showed me how I could do some troubleshooting on my own.
    - JIM K.
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Internet Service Providers in Solon

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