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Find Top-Rated Solon Internet Service Providers

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Internet Provider reviews in Solon

Real People ~ Real Reviews ~ Real Results

  • Very good overall - quick turn-around time from when I called to schedule the transfer of cable and internet to when they were actually available to come. The service technician called before he arrived, he actually arrived early and did a good job. I would have preferred that he wipe up the dust around where he had to drill a hole for the cable but besides that it went well. 

    - Jessica D.
  • Their customer service has been very good. They respond fairly quickly and the worse the problem is the faster they respond. Overall I've had a very good experience with them. We've had problems with certain pieces of equipment and they would come out and replace them. Sometimes things have happened that don't happen when they are here, so it's very difficult and it's not their fault. They have responded whenever they are able to witness what we're talking about and they've done everything they could.
    - Sue W.
  • Wonderful. I switched over from Adelphia after some horrible customer service from Adelphia. I could not be happier with AT&T's Internet service. In six months, I have only had to reset the modem one time, after a thunderstorm. Speeds are fast and reliable, and they have good spam filters. My only complaint is that it took a long time to set up; almost two weeks from my initial call until they sent me the hardware and had things up and running.
    - MATTHEW K.
  • WE WERE VERY UNHAPPY WITH THE INITIAL HOOK UP OF SBC YAHOO INTERNET SERVICE IN OUR NEW HOME. WE WERE TOLD WE WOULD GET THE ADVERTISED DEAL OF $14/MONTH BUT THEN OUR BILL STATED IT AS $27/MONTH. WHEN I CALLED ABOUT IT, THE CUSTOMER SERVICE WAS RUDE. IN ADDITION, WE PAID $200 TO HAVE A PHONE LINE INSTALLED IN OUR OFFICE SPECIFICALLY FOR SBC INTERNET SERVICE. I NOW WISH WE'D GONE WITH A CABLE PROVIDER AND SAVED THAT EXPENSE. WE ALSO HAD MANY PROBLEMS GETTING THE CONNECTION TO WORK. WITH THESE TECHNICAL ISSUES YOU MUST CALL THEIR HELP DESK WHICH ALWAYS LEADS TO AN OVERSEAS/FOREIGN TECH OPERATOR AND IT CAN OFTEN BE A VERY FRUSTRATING PHONE CALL. WHEN OUR AGREEMENT IS UP, I PLAN TO SWITCH.
    - MELISSA F.
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    - Alice K.
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    - Harlescia R.
  • I would refer to them to friends and family.
    - Diane G.
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Internet Service Providers in Solon

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