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Carpet Cleaning reviews in Solon

  • A
    Arslanian Brothers
    The two-man crew was very professional. They did the estimate up front and then completed the work within two hours. The process is straightforward. They moved the small pieces of furniture (including several sofas) and cleaned underneath. After they were done, they placed the special support material under every table legs/sofa legs to let the carpet dry thoroughly. Their work was of top-notch quality.
    - Shawn X.
  • A
    Cleveland Steamer
    Dan called before he came. Performed services thoroughly and timely. Very knowledgeable and helpful with stains and cleaned every single one of them! Very, very pleased with our service! Thanks to Cleveland Steamer!
    - Peg A.
  • A
    Cleveland Steamer
    Cleveland Steamer responded quickly and was able to squeeze me in on short notice. Used the Angie's list deal for 3 rooms for $75. Carpets had no real stains (just wanted them cleaned for sanitary reasons) so I can't speak to that. They did exactly what I wanted and expected for $75. Workers were very kind, professional and made sure I was happy with the work they did.
    - Robert H.
  • F
    Downey Clean Carpet Cleaning
    I am so disappointed with this company and would NEVER recommend them to anyone. We had awful customer service throughout all our interactions. First, they showed up the day before they were scheduled to do our carpet cleaning. When no one answered the door (because we were expecting them the next day), they did not even take the time to call us. We work very close and could have been home in a matter of minutes. After waiting for them on the day of our actual appointment and them not showing up (since they came the day before and never notified us), we called to find out about this first debacle. We gave them a second chance and rescheduled for a few days later. After waiting for hours for them on the newly scheduled day (they never showed!), we called to find out that we had never been put on the schedule! The woman we spoke with all these times could only say "I don't know what happened. I'm based in Columbus so I don't know what they are doing up in Cleveland". We decided to not reschedule and will be taking our business elsewhere. We missed work for two days because of this company, never received an apology, and still don't have clean carpets. DO NOT USE THIS COMPANY!
    - Kelly B.
  • B
    Downey Clean Carpet Cleaning
    scheduled for one day ,did not show. Called and rescheduled, showed up late.  Carpet was not as clean as I expected. The price was good. Lots of work moving furniture all at once whereas I can clean my carpet and move the furniture slowly and get the cleanliness i desire. I am giving them another shot in a different situation. We'll see.
    - Denise S.
  • A
    Organic Green Carpet Clean
    Tim was professional and personable. He also gave me choices of scents and told me about what he planned to do. He gave me a chance to see how dirty the water was and used fans in the rooms he was finished with. When Tim completed an area, he was careful to make sure the furniture feet were protected from the damp carpet. I felt very good about the job he did and the cleanliness of the carpet. We have pets so I need to have confidence in the service provider. I am extremely pleased with Organic Green Carpet Clean.
    - Jane M.
  • B
    Downey Clean Carpet Cleaning
    I have used this company before and they have always done a through job especially with pre-treating pet stains.  On this occasion a pet stain remained on the carpet.  Also the technician bumped the wall coming down the stairs as he carried his machine and took a small nick out of the drywall.  I was standing in the hall when it happened.
    The company called a few days later to check if the work was satisfactory.  When I reported these two problems the same technician was scheduled to return on 4/29/15 to treat and remove the stain and look at the drywall area.
    He worked on the stain but it is still visible.  He looked at the drywall and didn't think he had done that while cleaning the steps.  I agreed and said it was done as he carried the machine down the stairs.  Nothing was done about the drywall.
    I first used Downey Clean several months ago with a discount from Angie's List.  That first technician was fantastic!  The process seemed much more through than that of the technician who has come since.   I wish I had the name of the technician who came initially I would request him again.
    - Sandra M.
  • A
    Superior Carpet and Tile Care

    I found this company on Angies list and liked that they handled both tile and carpet.  I called and the owner responded the same day.   He explained the pricing and the process.   We recently had the walls painted and he assured us his technicians would use guards on the corners to protect the new paint job.    He also gave me simple instructions about picking up to make sure the job could go quickly, which was good for us.   Jed also talked about what he could and couldn't do for the tile.   He suggested trying a little area first and deciding if the whole area should be done.   This was great for us.    They were able to come in a little over a week.  

    On the day of service, they called a few minutes before arriving to let us know they were close.  When they arrived, the technicians tested the bath tile as we agreed.   The tech thoroughly explained the process and his thoughts on what could be accomplished.   My wife thought the test was a big improvement so we went ahead and had it done in two baths.   The technicians used the wall guards as promised and did not damage the walls.   The carpets look great and the tile is much better than it was.    We were very happy with the quality of work, the service, the timing and the price.   We liked being able to test the tile cleaning in a small area and then decide whether or not to proceed.

    I would use Superior again and will recommend them. 

    - D L.
  • A
    Cleveland Steamer
    Went well.  Cleaned numerous areas of carpet in home we moved into.  He pointed out how dirty the carpet was and some of the sources of some of the dirt (e.g. not cleaning furnace filters).  Quality I've given as a B, because some stains that I would have expected would have come out didn't.  This could have been a function of the carpet, but I did expect more of the stains to come out.
  • A
    Josh's Buckeye Carpet Cleaning
    Left them alone at home to do their job and returned to find everything was cleaned well. Not sure about deodorizing because it didn't smell any different, but then again I am not sure what I was supposed to be smelling. All I know is the place looked fresh and clean and they did a good job as far as I was concerned.
    - Kanak C.
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Carpet Cleaners in Solon

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